Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and professional throughout property sales and purchases. Many consumers note that agents go above and beyond to ensure a positive outcome during what can otherwise be a stressful period. People also highlight the outstanding communication, noting that the team consistently keeps clients well-informed and provides clear guidance from start to finish. First-time buyers and overseas clients especially appreciate the smooth process, which significantly reduces the usual worries of moving. Reviewers consistently recommend these services to anyone looking for a trustworthy and reliable real estate agency.

What people talk about most

Staff

Customers report a high level of satisfaction and deep appreciation for the staff, describing the team as... See more

Service

Users describe positive interactions with service, highlighting exceptional and professional support... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that staff are exceptionally helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Real Estate Agency
  2. Real Estate Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

We have moved houses several times over the years and we must say Philip Bannister is the best. They are friendly knowledgeable and carry you all the way through the stressful negotiations connected to moving. The Elloughton branch which we used go far beyond what they should and bend backwards to help not like some estate agents which couldn’t be bothered once they have your sale.

We would recommend Philip Bannisters estate agents to anyone and we would use them again if ever the occasion arose.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you very much Marion, hope you are well.

Rated 5 out of 5 stars

Amazing from start to finish

I wouldn't hesitate to use the team again, couldn't have asked for more.
Very knowledgeable and offered so much support through the whole sale.
Thanks again Charlotte & the team.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Brilliant, thank you.

Rated 5 out of 5 stars

Philip Bannister & Co from the…

Philip Bannister & Co from the beginning of the process of marketing our home, right through to the sale process all staff were amazing. Everyone was extremely helpful and went above and beyond.

The marketing of the property was very professional and well presented.

Once we had sold the property and to the day we moved, Ian was most helpful with providing information and keeping our Solicitor well informed. The comment from our Solicitor was "Ian is a credit to Philip Bannister & Co, this is why we should continue to use local estate agents, even if it costs more than online estate agents. It made the whole selling process a lot more seamless".

Thank you for all your hard work.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Ian will be delighted at such wonderful feedback, thank you so much. Take care.

Rated 5 out of 5 stars

Always kept me up to date

Always kept me up to date, friendly and give great advice at all times. Go above and beyond to help.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you, hope you are keeping well.

Rated 5 out of 5 stars

Elloughton Branch of Philip Bannister

We have used the Elloughton branch for multiple houses now.
Their service is second to none. They all deal with customers as people not commodities, getting to know their requirements and preferences on an individual basis.
We would never hesitate to use or recommend them again.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you very much, hope you are well.

Rated 5 out of 5 stars

The Art of Excellence.

Philip & Mo have been managing my property for 12 years and their standard of service is a Benchmark for how Lettings Agents should be. Mo in particular has been quite simply Superb!...Professional, Efficient and a total delight to deal with.

I've been a Landlord for 25 years and I've never come across a better agent.

I've recently been dealing with Matthew in regards to selling my home and it is clear he is extremely knowledgable on the sales side. You do get the impression that this company is a well-oiled machine that has customer care and attention to detail in their DNA.

So, if you are looking for the right agent to either let, manage or sell your property you've come to the right place.

Thank you Mo!!!

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Mr Whyte, thank you so much for those lovely words. Always an absolute pleasure to speak with you. Take care.

Rated 5 out of 5 stars

highly recommended

Kept us fully updated and chased solicitors when required. Would definitely recommend them

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you, hope you are well.

Rated 5 out of 5 stars

Ian at Phillip Bannister was absolutely…

Ian at Phillip Bannister was absolutely GREAT!! He made the process of looking for and buying our first house really exciting and special. We are so happy with the house, and if we do move house again, we will be using Phillip Bannister.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

We will pass on the kind words to Ian, thanks Meg.

Rated 5 out of 5 stars

Excellent service from Philip

Excellent service from Philip, Mo and their team. I have been a customer for many years.

17 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you David.

Rated 5 out of 5 stars

The service we have received has been…

The service we have received has been excellent. Staff are courteous, helpful, knowledgeable. We highly recommend this organisation - they do what they say! They call you back, they answer your questions in a timely and appropriate manner.

15 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Tracey.

Rated 5 out of 5 stars

Brilliant service

Brilliant service!
I was kept well informed of everything from start to finish.
Charlotte was amazing, nothing was too much trouble for her, she was very professional, friendly and informative in every aspect of the sale.
I would certainly recommend Philip Bannister & Co.

10 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you very much Julie.

Rated 5 out of 5 stars

Great service :)

We have dealt with most of the staff at Bannisters, hessle, They are all lovely, approachable and most importantly look after you regardless of whats happening. My family have had a bad 18months but through it all Sue, Charlotte, Alex and Jennie were fantastic. They kept in touch from start to finish, i knew exactly what was happening and sold my parents quite quickly. My house is now on the market and im buying another all through these guys. Trust them completely to look after what i need to happen.

10 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Tracy, hope you are keeping well.

Rated 5 out of 5 stars

Professional and reliable

Alex and Matt are a pleasure to deal with. I was slightly nervous about renting out my first property but was made to feel at ease by these two who were extremely professional.

8 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Matthew, hope you are well.

Rated 5 out of 5 stars

Fantastic service every time !!!!

I have found all staff at both offices fantastic, they are very knowledgeable, friendly and nothing is to much trouble. I would always recommend Phil Banisters if you are selling or buying go and speak to them.

8 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Alistair, always a pleasure to see you.

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