I received my latest prescription via UPS not the US Postal service. The area in which I live has a postal service that is having issues. My very first RX was delivered by them. It was not th... See more
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Review summary
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Good communication was important to us since we are elderly. They are always on point with service and delivery. It's great that it's one less thing to worry about especially when you are relying on e... See more
I had the opportunity to inform PhilRx that I didn’t need a current refill and was able to delay my next delivery one month later. I appreciate the timely texts I get from PhilRx to control the schedu... See more
I really like how I can push back my delivery by a week or a month or whatever is needed. Communication from this company is great. I always know when my RX is due, when it will be shipped, etc. So co... See more
Company details
About PhilRx
Written by the company
Smarter Prescriptions
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
Contact info
150 E Campus View Blvd, 43235, Columbus, United States
- 8555880387
- help@phil.us
- phil.us
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good service!
15 June 2026
Excellent service
Excellent service. Good reminders telling me it’s time to order my medication. Fast delivery.
Price for my prescription is a lot lower than if I ordered it through my HMO.
15 June 2026
Phil RX is always wonderful to work…
Phil RX is always wonderful to work with. You make ordering so easy.
8 June 2026
Service
There is good and accurate communication.
Also, when I called once, they were very pleasant and helpful.
Delivery always arrives when email said it would.
It is excellent service.
15 June 2026
The best customer service.
8 June 2026
Excellent communication and shipping.
15 June 2026
Always on time and I'd like the…
Always on time and I'd like the reminders so I won't forget to re-order.
8 June 2026
They respond to you promptly and they…
They respond to you promptly and they handle the problem professionally. Everyone that I have dealt with through email that is.
4 June 2026
Very prompt and on time to let me know…
Very prompt and on time to let me know when my order is shipping
8 June 2026
Delivered on time to my front steps
Delivered on time to my front steps. I was gone all afternoon but the cooler was nice and cold when unpacked.
15 June 2026
You made it easy yo get my medicine…
You made it easy yo get my medicine every month and contact me when it’s being shipped.
15 June 2026
It is always on time and they keep me…
It is always on time and they keep me informed on when, and any changes that may need to happen
8 June 2026
This month’s RX slow to arrive.
This past month’s RX was slow to arrive. You have been sending too many emails that I don’t need to do anything with. Please email me only with subjects that need action today, so I don’t keep feeling like I am missing something and I won’t receive my RX. Remember why I am taking this RX and all these emails overwhelm me.
8 June 2026
Received on time.
15 June 2026
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