PHC Europe BV Reviews 107

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The delivery people, yet again, managed to somehow negotiate our difficult parking situation and didn't whinge about how far they had to wheel our two new incubators. Just got on with it, and got the... See more

Rated 5 out of 5 stars

I found it really easy to get hold of our rep, Abdullah, who was incredibly helpful. He visited our lab to explain how a new incubator could fit, took me through the order and delivery process and sor... See more

Rated 4 out of 5 stars

I would like to leave a very positive review for your engineer Jack who did an in-home service for my Dyson upright cleaner and my hand held Dyson cleaner, both of which have had a lot of use. Ja... See more

Rated 5 out of 5 stars

It's always a pleasure to work with PHC. The equipment is reliable as always and looks fantastic in the lab. Delivery was efficient and Benchmark always do a great job. Honestly can't think of a bad... See more

Company details

  1. Biotechnology Company
  2. Laboratory Equipment Supplier

About PHC Europe BV

Written by the company

PHC Europe BV, part of the PHC Corporation, Biomedical Division, manages sales, marketing, logistics and technical service of PHCbi laboratory products throughout Europe (including Turkey). Headquartered in the Netherlands with sales and service organizations in the UK, France and the Netherlands.

In the Dutch warehouse, about 1.000 units are waiting to be delivered directly from stock. Within a couple of days, spare parts can be delivered in every part of Europe. That’s one of the strengths of PHC's European sales organization.

PHC has established a worldwide reputation as a manufacturer of high-quality and innovative medical and laboratory equipment over the past forty years. Long lasting relationships have been built with leading pharmaceutical, healthcare and biotechnology companies as well as with major academic and research institutes in Europe.

In this field PHC has set the standard in many aspects. V.I.P. panels, Cool Safe compressors and the world’s first -152°C ULT freezer. Where PHC took the initiative, the others followed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tim is always so proactive

Tim is always so proactive, kept us informed at all times during the purchase process and reached out to another supplier to ensure that the incubator that we were purchasing was the correct one to work with the piece of equipment that was going inside. Above and beyond

1 December 2025
Rated 5 out of 5 stars

Excellent company selling high quality, reliable products

PHC is an excellent company, from sales support (excellent sales representative), order processing and delivery within agreed timescales. They partner with Benchmark Services for deliveries and installation of large items, who also deserve mention for outstanding service and customer support. We have multiple, large items of PHC equipment in our laboratory and it's all very high quality and performs flawlessly. I try to purchase PHC items whenever old equipment fails as it gives peace of mind.

17 November 2025
Rated 5 out of 5 stars

We couldn’t be happier with the support…

We couldn’t be happier with the support from our local contact—truly outstanding. The units provided are excellent, and the aftercare service has been exceptional, especially when compared with other suppliers we've worked with.

20 October 2025
Rated 5 out of 5 stars

The best delivery drivers ever

The best delivery drivers ever. Les and John were very friendly and went above and beyond to install our incubators. They need a promotion!!!

29 September 2025
Rated 5 out of 5 stars

A Pleasure

It's always a pleasure to work with PHC. The equipment is reliable as always and looks fantastic in the lab. Delivery was efficient and Benchmark always do a great job. Honestly can't think of a bad thing to say about PHC, my supplier of choice incubators and cold storage.

18 August 2025
Rated 5 out of 5 stars

Good delivery, good advice.

The delivery people, yet again, managed to somehow negotiate our difficult parking situation and didn't whinge about how far they had to wheel our two new incubators. Just got on with it, and got the job done. Delivery of bits of large equipment that doesn't go wrong is almost as important as the bit of kit itself. Oh and good advice from the Rep, Arun, about what we needed to buy.

28 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look