It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more
Company replied
Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight los... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Pharmulous
Thank you for your review!
We're delighted to hear that your order and delivery went smoothly and that you received fast responses from our team. Providing efficient service and timely support is something we always strive for.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you were pleased with our service. Providing a reliable, efficient, and professional experience for our patients is always our priority.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Because it’s sent by Royal Mail special…
Because it’s sent by Royal Mail special delivery I have to sign for it and am at work. Even though there’s a cool safe place at my address I can access a few hours later the postman can’t deliver it and therefore has to take it back to depot and it is no longer temp controlled. This is so frustrating and I don’t even think it’s working as it’s not being kept cold during delivery
8 July 2026
Reply from Pharmulous
Thank you for taking the time to share your feedback.
We're sorry to hear that your delivery experience did not meet your expectations, and we understand how frustrating it can be when you're unable to receive a parcel due to work commitments.
We use Royal Mail Special Delivery to help ensure medications are delivered securely and promptly. As outlined in our Terms & Conditions and communicated during the checkout process, these deliveries require a signature on arrival. This helps us maintain the integrity of the delivery process for prescription medications and ensures parcels are handed over safely.
Our medications are packaged using validated temperature-controlled packaging designed to keep them within the required temperature range during transit. However, if a delivery cannot be completed and the parcel is returned to the depot, we appreciate your concerns regarding the medication's condition. If you have any doubts about the quality or effectiveness of the medication you received, we encourage you to contact our customer care team so we can review your individual circumstances and provide appropriate advice.
We genuinely value your feedback, as it helps us continue to review and improve our service wherever possible. Thank you for bringing this to our attention.
This was really straightforward and…
This was really straightforward and much easier & quicker than trying to get a doctors appointment. Literally within 4 days of ordering I was able to start taking the medication. I highly recommend
1 July 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you found the process straightforward, quick, and convenient. It's great to know that you were able to begin your treatment within just a few days of ordering.
Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to continuing to provide you with excellent service.
Happy customer
The level of safety and professionalism you demonstrate is exceptional.
You genuinely prioritize your customers’ wellbeing by ensuring they can take this medication safely, and that speaks volumes about your integrity.
I have great respect for your team, and it’s why I can confidently testify to the legitimacy and trustworthiness of your company.
7 July 2026
Reply from Pharmulous
Thank you for your review!
We're truly grateful for your kind words and are delighted to hear that our commitment to safety and professionalism has made such a positive impression. Patient wellbeing is always our highest priority, and we're pleased that our approach has given you confidence in our service.
Your trust and recognition mean a great deal to our entire team. Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to continuing to provide you with safe, reliable, and professional care.
Using this service for the firt time
The whole process from the start to me receiving the actual medication was very quick and very easy to complete and i was kept updated via email throughout the whole process. Information about the medication
Was gjven and would reccomend this to everyone. And i will be using this going forward instead of going around pharmacies trying to find one that supplies the actual medication needed and having to repeat myself in each one.
So 10 out of 10 for me
6 July 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that your first experience with Pharmulous was quick, easy, and straightforward from start to finish. It's great to know that our email updates and medication information helped keep you informed throughout the process.
We're especially pleased that we've made it easier for you to access the medication you need without the inconvenience of visiting multiple pharmacies. Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to continuing to support you on your journey.
Good service
7 July 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you were pleased with our service. Providing a reliable and positive experience for our patients is always our priority.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Arushan is an extremely helpful.
7 July 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear about your positive experience with Arushan. We'll be sure to pass on your kind words. Providing helpful and supportive service is something our team takes great pride in.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you consistently have a good experience with us. Providing reliable service and support every time is what we strive for.
We truly appreciate your continued support and thank you for choosing Pharmulous. We look forward to serving you again!
I fully trust this company
I fully trust this company. They have answered any questions I had and are very supportive.
29 June 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you trust our team and have found our support helpful. Providing clear answers and ongoing support is something we genuinely value, so it's wonderful to know we've been able to give you confidence throughout your experience.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to continuing to support you.
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you were pleased with our quick service. Providing a fast, efficient, and reliable experience is something we strive for every day.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Best weight loss pharmacy
The customer service and help during my assessment was very good. Also, I received my delivery at my home after being approved in about 18 hours. That’s incredibly fast considering I paid for the standard delivery! I will be using Pharmulous for my weight loss jabs exclusively from now on. They’re much better in every way than my previous online pharmacist.
6 July 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you had such a positive experience with our assessment process and customer service. It's also wonderful to know that your order arrived so quickly and exceeded your expectations, even with standard delivery.
We're honoured that you've chosen Pharmulous for your weight loss journey, and we're grateful for your trust in us. Thank you for your kind words and support—we look forward to continuing to provide you with the high standard of care and service you deserve.
Marina was extremely helpful
Marina was extremely helpful in providing advice and importantly ongoing support. Kind, person-centred and knowledgeable. The offer of remaining connected is really important and valued. Thank you for your support, consistently good service from Pharmulous.
9 July 2026
Unprompted review
Reply from Pharmulous
Thank you for your review!
We're delighted to hear about your positive experience with Marina. We'll be sure to pass on your kind words to her. Providing knowledgeable, person-centred care and ongoing support is something we take great pride in, and we're so pleased that this made a difference to your journey.
Thank you for recognising our team's commitment to consistently delivering great service. We truly appreciate your support and thank you for choosing Pharmulous. We look forward to continuing to support you.
Excellent organisation who have robust…
Excellent organisation who have robust checks in place to ensure you are eligible for the medication (much more robust than other organisations). Strong communication and when I had a query about the delivery date, the phone was answered quickly and the person was able to action my request quickly. Orders are processed and dispatched very promptly as well. I would strongly recommend Pharmulous.
8 June 2026
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you appreciated our thorough eligibility checks and found our communication and customer service to be responsive and helpful. Ensuring patient safety while providing a smooth and efficient experience is at the heart of everything we do.
It's also wonderful to know that your query was resolved quickly and that you were pleased with the speed of our order processing and delivery.
Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to serving you again!
Reply from Pharmulous
Thank you for your review!
We're delighted to hear that you had an excellent experience with our service. Your feedback means a great deal to our team and motivates us to continue providing the highest level of care.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Reply from Pharmulous
Thank you for your kind review!
We're delighted to hear that you found the delivery to be very quick and the forms easy to complete. We work hard to make the entire process as simple and convenient as possible.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
Easy to order my Mounjaro and so much…
Easy to order my Mounjaro and so much better being able to order and nominate the day I will be home for delivery, arrived last Saturday still nice and cool which is great especially this hot weather. 😊
3 July 2026
Reply from Pharmulous
Thank you for your kind review!
We're delighted to hear that you found it easy to order your Mounjaro and that being able to choose a delivery day that suited you made the process even more convenient.
It's also great to know your order arrived safely and stayed nice and cool despite the hot weather. We take great care to ensure our medications are delivered in the right condition.
Thank you for choosing Pharmulous. We truly appreciate your support and look forward to serving you again!
Quick and thorough service
Quick and thorough service. Questions were asked immediately by very knowledgeable staff.
26 June 2026
Reply from Pharmulous
Thank you for your kind review!
We're delighted to hear that you found our service to be quick and thorough. It's great to know our knowledgeable team was able to answer your questions promptly and provide the support you needed.
We truly appreciate your feedback and thank you for choosing Pharmulous. We look forward to helping you again in the future!
Reply from Pharmulous
Thank you for your kind review!
We're delighted to hear that you're happy with our quick service and that the product is working well for you.
We truly appreciate your support and thank you for choosing Pharmulous. We look forward to serving you again!
MJ journey
Another smooth and easy transaction with pharmalous regarding my mounjaro. Its been a relaxed weight loss journey with no pressure from their end. Thank you.
3 July 2026
Reply from Pharmulous
Thank you for your kind review!
We're so pleased to hear that your Mounjaro journey has been smooth and stress-free with us. Providing a supportive, pressure-free service while making the process as simple as possible is exactly what we aim for.
We truly appreciate your trust in Pharmulous and look forward to continuing to support you on your journey. Thank you for choosing us!
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