Pharmplugrx Inc Reviews 14

TrustScore 3 out of 5

2.8

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Company details

  1. Online Pharmacy

Written by the company

Pharmplug makes it easy and convenient for you to buy genuine and quality medicines or refill your prescription online. We save you time, energy and money and above all, remove the pain and frustration of not finding the medications you want to buy in the pharmacy (out of stock). We work with many standard retail, wholesale/distribution pharmacies in many locations to ensure you get your meds when you need them.


Contact info

2.8

Average

TrustScore 3 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I placed order for Fleming 1000mg and…

I placed order for Fleming 1000mg and doxycycline since Monday and I'm yet to receive it. There's no information on when it's coming either

Very poor customer service

27 January 2025
Pharmplugrx Inc logo

Reply from Pharmplugrx Inc

Hello Debbie.

We are so sorry for not responding to your order as it came. It is not in our character as we've previously gotten several 5-star ratings as a result of our very prompt and efficient services. This is not an excuse but 2 factors actually caused the problem: 1. we had a glitch in our system and 2. the person that was handling customer service quit her job and relocated without notice. We hope to do better next time as we are working to ensure both events don't occur again.

Thank you for using Pharmplug online pharmacy platform. We hope to serve you better next time.

Rated 4 out of 5 stars

Your speed of response and delivery was…

Your speed of response and delivery was phenomenal. However, you need to work on updating your prices as it appears online - as the differences are over 300%...That's very bad really.

15 January 2025
Pharmplugrx Inc logo

Reply from Pharmplugrx Inc

Hello Joy.

Thank you so much for the review as well as the advice. We are about to launch our mobile app where prices are automatically updated. The current site will be pulled down soon as, yes you're right, most of the prices there are old prices.

We appreciate you.

Rated 1 out of 5 stars

How can you expect me to review a…

How can you expect me to review a purchase that was never delivered? Huh? Is this a serious site?

12 September 2024
Pharmplugrx Inc logo

Reply from Pharmplugrx Inc

Hello sir, sequel to our conversation on WhatsApp, we are really sorry for the disappointment you felt. Truly, we need more clients like you that would always register their displeasure so we can get better. However, that order never came to our system. There was a glitch and we are working to ensure it never repeats. Thank you for your understanding.

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