Pharmaxtra 

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Rated 1 out of 5 stars

This company goes from bad to worse. They have halved the number of Xanax you can buy . Their prices are generally very high. They claim to have delivered when looking on the dpd app they have not eve... See more

Rated 5 out of 5 stars

I have used this supplier for a long time with no issues. I have found their service to be professional and comprehensive. Postage is fast so I wouldn't pay for next day delivery. I've found Dpd d... See more

Rated 1 out of 5 stars

I have not used this company, but they are linked to Evercare Meds.. who have now vanished their Accord Diazepam that was sent was not legal the QR code/bar code were perfect, but then I looked at imp... See more

Rated 1 out of 5 stars

This company is selling products that are not according to what they declare. They only delivered a piece of plastic without any serum as confirmed on their website. No way to return goods. It i... See more

Company details

  1. Health and Beauty Shop

Written by the company

PharmaXtra is a health and beauty online retailer committed to enhancing well-being by providing a range of high-quality, safe, and effective products. With a focus on skincare, supplements, and innovative wellness solutions, PharmaXtra caters to those looking to lead a healthier and more beautiful life. The company prides itself on its mission to improve customer well-being through carefully selected products that promote health, confidence, and comfort. PharmaXtra stands out for its exceptional customer service and commitment to quality and customer satisfaction. Offering everything from pain relief aids to fitness enhancers, the webshop ensures that each product meets stringent safety and efficacy standards. With a user-friendly website, customers can easily navigate through best sellers and customer reviews, finding products that have genuinely transformed lives, as attested by a plethora of positive testimonials. The company also values transparency and accessibility, providing free shipping on orders over a certain amount and a 14-day return policy, emphasizing customer convenience and trust. PharmaXtra's dedication to delivering only the best has earned it a high customer rating, with a 4.7-star average based on 692 reviews. Located in the UK, PharmaXtra remains a favorite for those seeking modern health solutions at competitive prices, ensuring that each customer can embark on their health journey with the best resources at their disposal.


Contact info

Breach of guidelines

All reviews

(297)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

How to get ripped off of your money !!

I ordered a tube of titankraft on July 31 2025, here it is August 18th and still have not received the product, nor my money back, I called the number on the add and it says it's no longer in use, so I guess I just got ripped off, I'll learn one day, maybe !!

31 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We apologize for the inconvenience, Thomas. We have reported this issue to our logistics team and have sent you an email for updates. Kindly check your inbox and respond so we can assist you further and resolve this matter as quickly as possible. Thank you for your patience.

Rated 1 out of 5 stars

I would give no revered if I could I…

I would give no stars if I could. I ordered my partners pain relief medication which I have done several times this year with more than 10 order’s between us both I used his account. I have ordered medication worth £175+ and they are apparently still dispensing it since Friday last week m. I used to receive the medication for him and myself the next working day as that’s what I pay for, I’ve emailed them with no replyin four days now I just spoke to a woman on their phone line who refused to talk to me about the order because we had ordered the medication on his profile. When I tried to pass my partner the phone she put the phone down on me and now all of my calls are being blocked and cancelled within seconds of ringing. Where is the parcel and when will we receive it. Order number #8000047796

18 August 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We checked your order number, and it looks like it isn’t from our store. Your order seems to be with PharmXtra (without an “A”), while we are PharmaXtra (with an “A”). For any concerns, you may also contact us at info@pharmaxtra.com.

Rated 1 out of 5 stars

Please don't buy anything from them.It…

Please don't buy anything from them.It is a scam. I ordered gum plus gel (2) on 26 July after reading the reviews, till now did not receive the product. They sent promotion emails every alternate days but no update on order. When checked it still says on transit. When enquired about the product, got reply mail that the product is already delivered. The contact number given on the site is not genuine and they are not ready to give the refund saying it was part of promotion - whereas while ordering it is mentioned that they will refund if the customer is not satisfied. Please don't trust them unless u want to lose money. While ordering they even ask us to allow making reviews on our behalf if we don't give reviews in 2-3 weeks time. I think all the reviews are fake and please don't fall in their trap.

15 August 2025
Unprompted review
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Reply from Pharmaxtra

We have sent you an email regarding your shipment, along with the Proof of Delivery from the carrier. Please check your inbox for further details. Let us know if you need any more information.

Rated 1 out of 5 stars

They haven't sent my order you WILL…

They haven't sent my order you WILL LOSE YOUR MONEY DON'T BOTHER THEY ARE EU MEDS TO YOUR JUST MAKING SCUMBAGS WEALTH. Don't trust the thugs.

1 April 2025
Unprompted review
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Reply from Pharmaxtra

Hi, we couldn’t find any order in our system under your email address. Could you please reach out to us at info@pharmaxtra.com so we can look into this for you?

Rated 1 out of 5 stars

No customer service

I placed an order 7/24/25 - have heard absolutely NOTHING since. Most companies at least keep you apprised of the statis of your order - not here. Good luck ordering anything from this company.

9 August 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Hi, we couldn’t find any order in our system under your email address. Could you please reach out to us at info@pharmaxtra.com so we can look into this for you?

Rated 1 out of 5 stars

Placed order on 26th July and so far…

Placed order on 26th July and so far received nothing. Just messages every day saying goods are in transit!
Where from Mars?
Deeply unhappy and suspicious of this company.

5 August 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We're sorry to hear about your experience, and we understand your frustration. To help you resolve this matter, please reach out to us at info@pharmaxtra.com. Our team is here to assist you and ensure your issue is addressed as quickly as possible. Thank you for your patience

Rated 1 out of 5 stars

I have placed a few orders over 2 weeks…

I have placed a few orders over 2 weeks ago now!!!
- 8000046526
- 8000046595
I am absolutely disgusted with this service! It’s basically theft.
They take your money and then you can’t get hold of anyone!
I have sent numerous emails but to no avail!!
*** DO NOT** use this company!

4 August 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thank you for your feedback. After reviewing your order, we believe this may not be related to our store. It seems that this order should be with PharmXtra (without an 'A'), while our store is PharmaXtra (with an 'A'). We recommend reaching out to them directly, as they should be able to assist you further with this matter. We apologize for any confusion and hope this helps resolve the issue.

Rated 1 out of 5 stars

Scam company not to be trusted

I purchased some gel for bad gums i never recieved a confirmation email or a actual invoice. A hour after purchase I had a phising attempt saying my order is reserved need to complete order so I done some research trust pilot and scam advisor is saying this company not to be trusted. I contacted my credit card issuer and raised a dispute so I can claim my money back. There's a section when ordering saying they will do automatic reviews if you dont tick the box so it gives them rights to leave good reviews luring people in, i expect all reviews are fake and the reviews are mostly bad this company not to be trusted it is based in hong Kong and the name on transaction is not a buisness account its a personal account please avoid this buisness if you paid by credit card raise a dispute and report it as a scam company to your card issuer immediately!

2 August 2025
Unprompted review
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Reply from Pharmaxtra

Hi! I don’t see your information in our system. Could you please email us at info@pharmaxtra.com so we can assist you further?

Rated 5 out of 5 stars

Quick delivery

Quick delivery! Effective product will be ordering soon again.

31 July 2025
Unprompted review
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Reply from Pharmaxtra

Quick delivery! Effective product will be ordering soon again.

Rated 5 out of 5 stars

The product was delivered very fast and…

The product was delivered very fast and it did everything they said it would!

26 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thank you for the great feedback! We're glad the product delivered on its promise and arrived quickly.

Rated 5 out of 5 stars

Fantastic performance.

I have made two purchases (16/5/2025 and 17/7/2025).
Speedy services occurred, well packed and tracking provided.
Communication from company was as you would expect.
Price of product was competitive and even better the second time when a discount offer was in play.
I cannot speak about the purity of the product but the product does what i had expected. Thanks.

17 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thank you for your continued trust and kind feedback! We're glad you were happy with the service, packaging, and value. It’s great to hear the product met your expectations — we truly appreciate your support!

Rated 1 out of 5 stars

Use at your own risk…

No product received and no refund given.
Rude staff - that is when you do ACTUALLY get an answer. Conveniently their phones wouldn't work when I called 😏
I've since reported the company to trading standards among other people related to consumer rights.

£130 out of pocket and to sobrobe like me, that's a lot if money to loose.

Use at your own risk!!!

23 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We're sorry to hear about your experience, and we truly understand your frustration. According to our records, your order was delivered on July 14th and was left in your letterbox. Could you please double-check there?

If you're still unable to locate it, or if there's anything else we can assist with, please feel free to reach out to us at info@pharmaxtra.com, and we'll do everything we can to help resolve this.

Rated 5 out of 5 stars

Excellent and genuine business

Excellent and genuine business. Great customer service and delivery. Genuine products and always happy to help.

21 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent customer service and genuine products is at the heart of what we do, and it's always a pleasure to know we're meeting your expectations.

Rated 1 out of 5 stars

They refusing give me a refund,I…

They refusing give me a refund,I reported them gov.com and willing to take them to court l,been waiting over 2 weeks for a response the staff very rude, this pharmacy needs closing down immediately

19 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We're sorry to hear about your experience. To assist you with your inquiry, we kindly ask that you contact us directly at info@pharmaxtra.com. Our team is ready to help and committed to resolving the matter as quickly as possible.

Rated 1 out of 5 stars

Don’t fall for it!

I waited 2 weeks for order to arrive. Finally is here and I started to use right away, until today and using for some time now there is no result none so ever. There is nothing true about this product OceAura Varicose cream, is a puur lie and scam. I nicely explain and ask to return and get my money back but unfortunately neither one they will do. Just advice to use continually! For how long ? Buying more creams ? Very very bad customer service as I will never again order from this shop! Never.

17 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We sincerely apologize for the inconvenience. To help us assist you further, please email us at info@pharmaxtra.com and include your order number so we can look into this promptly.

Rated 5 out of 5 stars

Always helpfull highly recommend

Always helpfull highly recommend
Great help
Great company
Appreciated
Also on time
Pleasure to engage with
Thanks 👍👍👍

17 July 2024
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thank you so much for your kind words and continued support!
We truly appreciate your trust in us and are grateful for the opportunity to assist you.

Rated 5 out of 5 stars

The supplements arrived faster than…

The supplements arrived faster than expected and were neatly packed, showing the company really values both speed and presentation.

29 April 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thanks for the great review! We’re glad to hear the supplements arrived quickly and in good condition. Your feedback means a lot to us, and we look forward to serving you again soon!

Rated 1 out of 5 stars

Avoid

Avoid
Order number 0085597832
3-weeks waiting and nothing has been delivered im furious

Thank you callum
Your review helped me.

10 June 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

We’re sorry to hear about the delay and understand your frustration.

Unfortunately, we’re unable to locate your order using the number provided. Could you kindly confirm your 5-digit order number, or email us directly at info@pharmaxtra.com so we can assist you further?

We’re here to help and will do our best to resolve this promptly.

Rated 5 out of 5 stars

0 issues

O issues at all

1 July 2025
Unprompted review
Pharmaxtra logo

Reply from Pharmaxtra

Thanks for clarifying, and we’re sorry for the confusion! It sounds like there’s been a mix-up with the delivery service. We don’t use Yodel for deliveries. Could you please share your order number and contact details with us at info@pharmaxtra.com so we can investigate and ensure everything is sorted? We want to help get this resolved for you.

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