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2.9
4 reviews
No history of asking for reviews
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J'ai voulu annuler un commande parce que j'ai commis une erreur de produit. 2 jours avant l'envoi, 2 mails et un message par la chat pour demander l'annulation de la commande. Ils attendent de me dire que le colis est envoyé pour aussi me dire qu'ils ne peuvent pas annuler la commande....A EVITER ABSOLUMENT
Spedizione rapida nei tempi indicati, ottima assistenza clienti, personale gentilissimo. Consigliatissima
Ad una settimana dall’ordine non ho ricevuto il mio pacchetto. Dopo qualche giorno dall’acquisto ho contattai il servizio clienti via whatsapp in quanto non ho mai ricevuto la mail di conferma ordine né di spedizione, non ho ricevuto nessuna risposta. Dopo qualche giorno ho scritto una mail alla quale hanno risposto che entro oggi avrebbero spedito ma ciò non è accaduto, non acquisterò mai più. Promettono spedizione entro 48 ore ma non è così, sono una persona flessibile ma almeno una risposta o un aggiornamento via mail lo trovo doveroso.
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