Pharmacyplushealth Reviews 203

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly approach, and extensive knowledge, making interactions pleasant and informative. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding vaccinations and health advice. However, some customers also noted issues with the booking process, experiencing difficulties rescheduling appointments or finding that pharmacists were not available at their scheduled time. A few other people also felt that the dispensing system was not patient-focused and that some staff members lacked a welcoming demeanor, occasionally leading to a less satisfactory experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

People report positive experiences with service. Customers praise the helpful and efficient staff, with many... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the staff... See more

Booking process

Consumers find the booking process to be ambiguous. Many reviewers report that booking appointments online is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. Pharmacy

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

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1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible company to work for

Terrible company to work for, dont pay on time. Owed wages months on, Jason is a terrible owner, each time there’s trouble it’s rebranded…from the pharmacy group to the plus health…

10 April 2026
Unprompted review
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Thank you for taking the time to share your concerns. We appreciate all feedback, as it helps us continue to improve our service.
However, we do kindly advise that raising a complaint through this platform falls outside of our complaints process. To ensure your concerns are properly logged, investigated, and responded to, we ask that you please submit your complaint formally by emailing help@pharmacyplushealth.co.uk .
We will be more than happy to look into the matter fully once received and support you through the appropriate process.
Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

The entire team at the Ilkley Pharmacy…

The entire team at the Ilkley Pharmacy + store on Springs Lane provide an excellent level of service. However busy they are always friendly and professional. Plus they always seem prepared to go the “extra mile” for their customers.
Can’t thank them all enough for their help and assistance.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

Always a pleasant and lovely experience. Moved to this pharmacy some years ago for routine meds and each interaction has been friendly. I've been advised on further support available from the NHS and the team explain clearly their processes to me. I called re blood pressure check to support an external application and this was done with ease and a giggle between us, thanks all 😊

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Jay and Vicky I cannot thank enough

Jay and Vicky I cannot thank enough, they are so friendly and always on hand if I need anything.
The service they present is 100%, I receive a call just before my next prescription is due to check all is ok.

27 March 2026
Rated 5 out of 5 stars

Fabulous Service

Fabulous service from start to finish. Booked appointment at a time convenient to me with plenty of availability. Pharmacist very caring & thorough.

26 March 2026
Rated 5 out of 5 stars

Amazing service was seen by miss Noreen…

Amazing service was seen by miss Noreen it was excellent 10/10 fast service very polite and very friendly was comfortable asking questions and all questions were answered truly one the best pharmacist and pharmacy ever helped me with emergency pills prescription right away so girls if you ever run out of pills I highly recommend you come to this pharmacy

30 March 2026
Unprompted review

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