Pharmacierge Reviews 114

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many people appreciate the prompt and reliable delivery service, often noting same-day or next-day delivery. The customer service is frequently described as exceptional, with consumers feeling well-supported and that their needs are prioritized. However, some customers were not happy with the delivery service, experiencing late or indefinitely delayed deliveries, even after making payments early in the day. A few other people also felt that the service was shoddy or poor, mentioning issues like undelivered medications despite claims of attempted delivery.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed and competence of... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent service and... See more

Based on these reviews

Rated 5 out of 5 stars

I regularly get prescription meds via Pharmacierge and it's always been super fast and exactly as they say; coms via email and SMS are great. Once I had to call the customer service and it was super q... See more

Rated 5 out of 5 stars

Gina was amazing. When my external prescriber dithered and delayed urgent meds, Pharmacierge on the execution end did 110% to keep me updated multiple times a day with frequent call backs. They say an... See more

Rated 5 out of 5 stars

Pharmacierge really do put the person first in everything they do! I have had the pleasure of speaking with Peta multiple times now due to issues and delays with my medication provider. Every time I h... See more

Rated 1 out of 5 stars

Context: My bladder is really painful with the urge to void every 30mins. I have read that the longer I go without this antibiotic, the greater the risk of kidney infection. I made the pa... See more

Rated 1 out of 5 stars

Meant to deliver my husbands meds within the day but no update and paid a lot of money. Disgusting.

Rated 5 out of 5 stars

Five stars. There is no one like Pharmacierge. They are amazing. So efficient. Wouldn’t be without them for my 9 year old son whom has autism, adhd and depression. Next day delivary. Staff are always... See more

Rated 5 out of 5 stars

I was so heartened and impressed by the level of service that Pharmacierge went to when I called them about a medication I had been prescribed and had difficulty obtaining. I was asked to drop an ema... See more

Rated 5 out of 5 stars

I have been a client of Pharmacierge for over two years, and I cannot recommend them highly enough. Their service is truly exceptional – reliable, professional, and always delivered with genuine car... See more

Rated 5 out of 5 stars

There was a problem with my delivery from DPD and Antonia of Pharmacierge was excellent and sorted it out straight away, so I received my package on time .

Rated 5 out of 5 stars

Dealing with the company is very straightforward and their service and staff are impeccable. A good example of a well run company that does what they say accurately and expeditiously. THANK YOU.

Rated 5 out of 5 stars

From start to finish this service is fantastic. Friendly courteous staff, easy delivery options and easy payment methods add up to a stress free experience….

Rated 5 out of 5 stars

Amazing service. I checked with them before paying to have meds delivered outside M25 as I had an appointment in London. Price adjusted, paid for and then ready for collection just a short time late... See more

Rated 5 out of 5 stars

Extremely happy with the speed and competence of my delivery. Thank you for making the whole process so easy.

Rated 5 out of 5 stars

More than happy to give a 5 star review for the excellent customer service I received from Pharmacierge after there was an issue with my HRT prescription (issue was my fault). The team were responsiv... See more

Rated 5 out of 5 stars

My goodness what an excellent service we have received. From dispatching medication extremely quick. Very help and great communication. Nothing is got much trouble. Would highly recommend Pharmacier... See more

Rated 3 out of 5 stars

Have used this company several times. Works okay when they have the item you want in stock, but in my case they frequently did not and that's where the lack of interactive website for consumers and la... See more

Rated 5 out of 5 stars

Pharmacierge is a superb pharmacy and I have used their services on many occasions now. The staff are very professional, competent, compassionate and reassuring. The efficiency is excellent. I would p... See more

Rated 5 out of 5 stars

I received my order very quickly. I was delighted with such perfect communication and action from the company.

Rated 5 out of 5 stars

One of the best healthcare experiences I’ve ever had. Efficient, client focused excellence every time.

Rated 5 out of 5 stars

Very helpful sorting out issue with payment processor and then arranging delivery of much needed meds this evening - bravo for helpfulness :-)

Rated 5 out of 5 stars

Best pharmacy I have ever used. Excellent service and customer management. Exceptional do not go anywhere else.

Rated 5 out of 5 stars

The trust that Pharmacierge will deliver very quickly and will be totally accurate. They are the gold standard for pharmaceutical delivery!!

Rated 5 out of 5 stars

Constantly reliable, very helpful, speedy delivery.


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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Rated 5 out of 5 stars

Quick and easy

Really great experience, it was my first time using Pharmacierge, and it was exceptional. Really quick service, easy to use and superb delivery. I got my prescription the same day as it was issued. Recommended!

10 April 2024
Unprompted review
Rated 3 out of 5 stars

Fast delivery

Fast delivery, but two separate and different bottles to hold 6 small (incredibly expensive, otc) capsules. The service is great but I can get 90 capsules for the same price if I’m prepared to wait 3 days.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

This is a really efficient service

This is a really efficient service. Rather than traipse around different pharmacies to find one who had all three thoings that I needed in stock, I had it delivered to my door within an hour or so. It is not expensive either.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Speedy service

Paid for in the morning, delivered in the afternoon. So quick, and very good price for speed of service and availability of medication.

19 March 2024
Unprompted review

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