Phantom Athletics Reviews 218

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting that items are well-made and designed for serious athletes. Many appreciate the wide variety of designs and styles available, allowing for personal expression. The delivery service is frequently highlighted for its speed and reliability, and the pricing is often seen as excellent value for the quality received. However, some customers also noted issues with sizing, advising that products are tailored for athletes and may require careful consideration. A few people experienced problems with delivery, specifically mentioning issues with package delivery or tracking, and difficulties with the return policy, which requires customers to pay for return shipping.

What people talk about most

Product

Customers consistently express high satisfaction with the product quality. Reviewers frequently highlight the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the top-notch quality of products,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and reliable... See more

Price

Clients share positive opinions on price. Many reviewers highlight the amazing price/quality ratio, with some... See more

Fitness

Consumers find fitness to be positive, with many praising the top-notch products for fitness and combat... See more

Based on these reviews

Rated 5 out of 5 stars

High quality gear and Fightwear with a lot of different designs and colours to chose from. Also the Bags are insanely good not only for your training but also for travelling since they offer so much s... See more

Company replied

Rated 5 out of 5 stars

I seriously can’t recommend Phantom Athletics enough – this brand is on another level. Every product I’ve ordered has been top-notch: ultra-durable, perfectly fitted, and designed to stand out.... See more

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Rated 5 out of 5 stars

Phantom Athletics is not just a brand — it’s a statement. From the very first moment, you can feel the genuine commitment to high performance, innovative design, and uncompromising quality. Every... See more

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Rated 5 out of 5 stars

I honestly can't hype this brand enough – Phantom Athletics is a total game changer. Every single product I’ve ordered is top quality, insanely durable, and looks absolutely badass. Whether it'... See more

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Rated 1 out of 5 stars

Very bad Quakity boxing gloves. I ordered boxing gloves and was happy for them to arrive. Unfortunately after 3 times using they are very poor quality and don’t fit or give any support for kickboxing.... See more

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Rated 1 out of 5 stars

The product I ordered was too small, so I had to return it — which already cost me money due to their inconvenient return policy. The return was delivered back to them on May 5th, but I’m still w... See more

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Rated 1 out of 5 stars

One of the many items I ordered was on pre-order which has made me wait for what is going to be a month for my order to maybe arrive (no official confirmation). Even tho the other items are ready... See more

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Rated 1 out of 5 stars

I cannot review the quality of Phantom Athletics products—because I never received them. I paid 180€ for an order that was supposedly delivered by GLS. The delivery was marked as... See more

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Rated 5 out of 5 stars

I surprised my husband with Phantom Athletics products about a year ago—and what can I say? We’re now regular customers! :D The quality is amazing, everything fits perfectly, and the service is super... See more

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Rated 5 out of 5 stars

Phantom Athletics delivers top-notch products for fitness and combat sports. Whether it’s gear or apparel – the quality is outstanding! Shipping is super fast, and the customer service is excellent. E... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of gloves and sadly one was in the wrong size, I wrote to them and they responded within 10 minutes asking to send a new replacement. I was very happy and asked if I should return the... See more

Company replied

Rated 5 out of 5 stars

my favorite brand since day 1, i habe started purchasing Equipment, mma gloves and stuff 15 years ago, but i love the style of the street wear. the Leggins fit perfectly i grapple with them all seas... See more

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Rated 5 out of 5 stars

Phantom offers high quality products for a reasonable price. They cover all modern martial arts from Bjj to mma. I can only recommend them and never had anything disappoint me

Company replied

Rated 5 out of 5 stars

Great quality and reliable gear. I’ve been using Phantom Athletics products for my MMA training and I’m very satisfied. The equipment is durable, comfortable, and designed for serious athletes. Highl... See more

Company replied

Rated 5 out of 5 stars

Big fan of the brand right here. 🙋🏽‍♂️ Huge choice of different designs is what I like the most about this brand. I don’t have to chose between 2 designs and that’s it. Whether it’s Fightwear... See more

Company replied

Rated 5 out of 5 stars

As a professional athlete, Phantom gear is the best I’ve ever used. The range is complete, the quality is outstanding, and the designs are true eye-catchers.

Company replied

Rated 5 out of 5 stars

Everything was great. Everything went well, as usual. Excellent quality. You just have to pay attention to the sizes, since Phantom tailors for athletes. That's a good tip. I've had problems with the... See more

Company replied

Rated 5 out of 5 stars

No matter what you are looking for phantom has an option to almost any sportgear wish. From quality to looks and feels its just on top.

Company replied

Rated 5 out of 5 stars

The Best out there! We are working with phantom for so long and its always a pleasure. The only thing you watch out is sizing they are focused on Athletes so have that in mind so if you have a bel... See more

Company replied

Rated 5 out of 5 stars

I have been using phantom gear for a couple of years now and I’m very happy with it . I like the designs and the durability of the products. Continue making great products guys !

Company replied

Rated 3 out of 5 stars

Fast but expensive shipping, including returns. Other companies can ship you items for around 5 € and return is around the same cost. Phantom on the other hand is around 16 € for shipping and the retu... See more

Company replied

Rated 3 out of 5 stars

Good gloves but they have to stop using GLS as shipping method, it takes more then the 3-7 days arrival time, and u also pay for the shipment so please figure out a way to change this, otherr then th... See more

Company replied

Rated 4 out of 5 stars

The products have an amazing price/quality ratio. I definitely recommend them. Never had a problem with the delivery either. The only point I would improve, and that's the star missing, is the retur... See more

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Rated 5 out of 5 stars

I’m happy with Phantom Athletic community and service. Fast delivery. I recommend this company. Thanks.

Company replied

Rated 5 out of 5 stars

The products have great quality, the shipping is fast and reliable. customer service is top 🥋🏆🏆🏆🏆🏆

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Rated 5 out of 5 stars

Great quality, great designs and low prices. What's not to like? 10/10 times i would recommend Phantom Athletics.

Company replied

Rated 5 out of 5 stars

Vrhunska oprema i dizajn, ponosno nosim majice od Phantoma i treniram u njima. Svaka čast, za mene ste broj 1!

Company replied

Rated 5 out of 5 stars

The Selection of many different martial Arts Equipment is awesome and also the Shipping Service is Really fast.

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Rated 5 out of 5 stars

Man i love the design and quality of these fightshorts!!! Also the backpacks are amazing !!!!

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Rated 5 out of 5 stars

The combination of quality and look makes Phantom Athletics my favorite brand of fighting equipment!!

Company replied

Rated 5 out of 5 stars

I started MMA with Phantom gear and I still trust it today. Quality that lasts.

Company replied


Company details

  1. Martial Arts Supply Store
  2. Fitness Equipment Store
  3. Sports Nutrition Store
  4. Sportwear Manufacturer

Written by the company

Seit 2010 steht Phantom Athletics aus Salzburg für hochwertige Kampfsport- und Fitnessausrüstung – entwickelt von echten Athleten für echte Athleten. Unsere Produkte entstehen aus der Praxis für die Praxis und erfüllen höchste Ansprüche an Qualität, Funktionalität und Design. Von Beginn an setzen wir auf enge Zusammenarbeit mit der Kampfsport-Community. Unser Sortiment wächst stetig und deckt mittlerweile nahezu alle relevanten Disziplinen wie MMA, BJJ, Boxen, Muay Thai und Functional Training ab. Dabei folgen wir stets unserer Philosophie: „Your Performance. Our Mission.“ Ein Highlight unserer Innovationskraft ist die patentierte Phantom Trainingsmaske, die 2016 auf der ISPO vorgestellt und als eines der innovativsten Fitnessgeräte ausgezeichnet wurde. Sie steht exemplarisch für unseren Anspruch, Sportlerinnen und Sportler auf ihrem nächsten Level zu begleiten – mit Ausrüstung, auf die sie sich verlassen können. Neben Qualität und Produktentwicklung liegt uns eines besonders am Herzen: Kundenservice. Wir bieten schnellen Support, einfache Rücksendungen und einen reibungslosen Bestellprozess – von Montag bis Freitag persönlich für dich da. Hier auf Trustpilot findest du echte und ehrliche Kundenrezensionen, die dir helfen, dir ein transparentes Bild von Phantom Athletics zu machen – direkt von unserer Community für dich.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Good gloves but they have to stop using…

Good gloves but they have to stop using GLS as shipping method, it takes more then the 3-7 days arrival time, and u also pay for the shipment so please figure out a way to change this, otherr then that good

19 February 2026
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you for your feedback! 🙏 We’re glad you’re happy with the gloves 😊

We also hear you regarding GLS – delays are frustrating, especially when you’ve paid for shipping. We’ll review our shipping options to improve delivery times and provide a better experience. Your input helps us make these improvements!

Rated 1 out of 5 stars

Very bad Quakity boxing gloves

Very bad Quakity boxing gloves. I ordered boxing gloves and was happy for them to arrive. Unfortunately after 3 times using they are very poor quality and don’t fit or give any support for kickboxing. The gloves are in that way not supported that I had pain on my hands. I would suggest not buying here if your looking for some high quality gloves.

6 February 2026
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you for sharing your feedback with us.

We’re very sorry to hear that the boxing gloves did not meet your expectations and that you experienced discomfort while using them. Proper fit, support, and hand protection are extremely important to us, and we regret that this was not the case for you.

Please feel free to contact us directly and tell us more about the gloves you ordered so we can take care of this for you. We truly appreciate your feedback, as it helps us improve our products and service.

Kind regards.

Rated 3 out of 5 stars

Fast but expensive shipping

Fast but expensive shipping, including returns. Other companies can ship you items for around 5 € and return is around the same cost. Phantom on the other hand is around 16 € for shipping and the return is the same or more depending on your locality. As a company they should be able to make some deal with DHL, GLS or another shipping company.

5 February 2026
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you very much for taking the time to share your honest feedback with us.

We fully understand that our shipping and return costs may appear higher compared to other companies, and we appreciate you bringing this to our attention. For us, fast and reliable delivery as well as secure handling of all shipments are a top priority. Our shipping fees are based on our agreements with our logistics partners and include factors such as delivery speed, tracking, and insurance.

Anyways, your feedback is very valuable to us and has been shared internally. If you have any further questions or suggestions, please don’t hesitate to contact our customer service team.

Thank you for your understanding and for choosing Phantom Athletics.

Rated 1 out of 5 stars

Embarrassing customer service and lost money

I cannot review the quality of Phantom Athletics products—because I never received them.

I paid 180€ for an order that was supposedly delivered by GLS. The delivery was marked as signed, except the signature belongs to GLS themselves, not me. I never received any package. After discovering this, I immediately filed a report with GLS and contacted Phantom Athletics.

Phantom Athletics asked me to fill out a declaration confirming that I did not receive anything so they could open a case with GLS. I did exactly what they asked. And since then? Nothing.

It has now been over TWO MONTHS of silence, excuses, and complete inaction. Phantom Athletics refuses to:

resend the gear I paid for

refund my money

take responsibility as the seller

What makes this even worse is that GLS already compensated Phantom Athletics through their insurance, yet Phantom still refuses to return my 180€ or provide the products. They took the insurance money and kept my payment, while I received absolutely nothing.

This is not a delivery issue anymore—this is a customer service failure and a total lack of professionalism. Any serious brand would either resend the order or refund the customer immediately. Phantom Athletics did neither.

If you’re considering ordering from this brand, be warned:
If something goes wrong, you’re on your own.

Beyond embarrassing customer service. I will never order again and I strongly advise others to think twice.

3 February 2026
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you for sharing your experience. We’re very sorry to hear about this situation and understand how frustrating it must be 🙏 This is not the experience we want our customers to have. Please contact our support team again directly with your case details so we can urgently review and work toward a resolution.

Rated 5 out of 5 stars

Good gear

Good looking, good quality, durable gear

21 November 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thanks for your great feedback! Glad you like the look and durability of our gear. Keep crushing your training! 💪

Rated 5 out of 5 stars

Absolutely professional

Absolutely professional - love the equipment and the customer support

1 October 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for your great feedback! 😊 We’re happy to hear you love the equipment and our customer support.

Rated 5 out of 5 stars

Good fitting

Good fitting
Good quality
Phantom Is my new partner for every training
5 stars

1 October 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thanks a lot for your awesome feedback! 💪 We’re super happy that you’re satisfied with the fit and quality — welcome to the Phantom family! 🥊🔥

Rated 5 out of 5 stars

Best customer service I have ever experienced.

I ordered a pair of gloves and sadly one was in the wrong size, I wrote to them and they responded within 10 minutes asking to send a new replacement. I was very happy and asked if I should return the original pair, which they said no to and, said that if it was to much trouble to keep the original pair they could reimburse 50% of my purchase while sending the new pair. I ended up keeping the original pair and getting sent a new one, but I said no to the reimbursement. It was fast and excellent service, that made the experience much better than other companies usually provide. And they were very nice and considerate towards me which I appreciated a lot.

10 October 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for sharing your experience! 🌟
We’re thrilled to hear that our team could turn the situation around and make your order right. Customer satisfaction is our top priority, and it means a lot to know our efforts made a positive difference. Enjoy your gloves, and thank you for trusting Phantom Athletics! 💪🥊

Rated 5 out of 5 stars

Good and fast order

Good and fast order

2 September 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thanks for your feedback! 🙌
It's great that everything arrived quickly and easily.

Rated 5 out of 5 stars

Big fan of the brand right here

Big fan of the brand right here. 🙋🏽‍♂️

Huge choice of different designs is what I like the most about this brand. I don’t have to chose between 2 designs and that’s it. Whether it’s Fightwear or Fightgear I can chose between a lot of different styles.

On top of the the quality is great and especially the fitting of the gloves are top notch!

Give it a shot, you won’t regret it!

17 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thanks a lot for your feedback! 🙌
Great to hear you love the variety, quality, and fit of our gear. Appreciate your support – and glad you recommend giving Phantom a shot! 🥊🔥

Rated 5 out of 5 stars

Top Quality & Fast Shipping – Perfect for Athletes

Phantom Athletics delivers top-notch products for fitness and combat sports. Whether it’s gear or apparel – the quality is outstanding! Shipping is super fast, and the customer service is excellent. Everything runs smoothly – a clear recommendation for anyone looking to take their training to the next level! 💪🥊

3 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you for your awesome feedback! 💯
We’re really happy to hear you're satisfied with the quality, shipping, and customer service. Keep pushing forward with your training – stay strong! 💪🥊

Rated 5 out of 5 stars

Great quality and reliable gear.

Great quality and reliable gear.
I’ve been using Phantom Athletics products for my MMA training and I’m very satisfied. The equipment is durable, comfortable, and designed for serious athletes. Highly recommended for anyone in combat sports or functional training.

31 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics


Thanks a lot for your great feedback! 🙌
We’re happy to hear you’re satisfied with the durability and comfort of our gear. Wishing you continued success in your MMA training – keep pushing! 💪🥊

Rated 5 out of 5 stars

High quality gear

Phantom offers high quality products for a reasonable price. They cover all modern martial arts from Bjj to mma.
I can only recommend them and never had anything disappoint me

30 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for your great review! 🙌
We're thrilled to hear that you've consistently had a positive experience with our gear across different martial arts. Your support and recommendation mean a lot — we’ve got your back, on and off the mat! 💪🥋

Rated 5 out of 5 stars

Durable products , great quality

I have been using phantom gear for a couple of years now and I’m very happy with it . I like the designs and the durability of the products.

Continue making great products guys !

31 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for your loyal support! 🙏
We're thrilled to hear that you're happy with the durability and design of our gear over the years. Your satisfaction means a lot to us — here's to many more strong training sessions ahead! 💪🔥

Rated 5 out of 5 stars

Gear

As a professional athlete, Phantom gear is the best I’ve ever used. The range is complete, the quality is outstanding, and the designs are true eye-catchers.

14 July 2025
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for your incredible feedback! 🙏
It means a lot coming from a professional athlete. We're proud to support your journey with gear that delivers on performance, quality, and style. Keep pushing forward — we’ve got your back! 💪🔥

Rated 5 out of 5 stars

What you are looking for…

No matter what you are looking for phantom has an option to almost any sportgear wish.
From quality to looks and feels its just on top.

28 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you for the great review! 🙌
We're thrilled to hear that our gear meets your expectations in both quality and style. No matter your training needs — we’ve got you covered! 💪🔥

Rated 5 out of 5 stars

I’m happy with Phantom Athletic…

I’m happy with Phantom Athletic community and service. Fast delivery. I recommend this company. Thanks.

23 July 2025
Unprompted review
Phantom Athletics logo

Reply from Phantom Athletics

Thank you so much for your kind words and recommendation! 🙌
We’re happy to have you as part of the Phantom Athletics community and appreciate your trust. Enjoy your gear and training! 💪🔥

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