What a company!
Excellent customer service given. Always there at the end of the phone with support, guidance and care. A brilliant company to deal with and my congratulations to everyone involved but special thanks to Wayne one of the directors
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Excellent customer service given. Always there at the end of the phone with support, guidance and care. A brilliant company to deal with and my congratulations to everyone involved but special thanks to Wayne one of the directors
Alarm system stopped working after 4 years. Also be warned the company charges unreasonable amounts if you want to sign up to the freecontrol app and subsequently change your router. They dont mention this at all during setup. Would definitely not recommend as after sales service is poor.
PFS Fire & Security, Nottingham. Alarm, fire and security providers. Excellent service from Director, Wayne. Responded quickly to a Facebook request for an alarm engineer. Quick appointment slot. Turned up on time, completed the job and very pleasant to deal with. Highly recommend
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