PetrolPrices Reviews 704

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app to be quick, easy to use, and highly effective in locating the best petrol prices, both locally and when traveling. Many users appreciate how the app helps them save money by identifying cheaper stations and avoiding overpriced ones, with some reporting significant savings per fill-up. The price accuracy is frequently praised, ensuring that the information provided is reliable for making informed decisions. However, some customers also noted issues with the website and app functionality, including login problems, network errors, and blank screens on new devices. A few people mentioned instances where prices displayed were inaccurate or outdated, leading to wasted journeys and frustration.

What people talk about most

Price

Reviewers mention positive feedback about price, with many finding the service very useful for locating the... See more

Application

Consumers find the app to be very useful and helpful, especially for saving money on fuel costs by finding... See more

User experience

Customers consistently note positive experiences with user experience, finding the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers praising its usefulness for... See more

Value for money

Customers had positive experiences with value for money, with many reviewers highlighting significant savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always check this site before buying petrol, have done for many years. It's not always bang up to date but that's the retailers putting up prices with no warning! Also so useful when travelling ou... See more

Company replied

Rated 5 out of 5 stars

Great App; Quick and very easy to use. Prices shown are always accurate against the forecourt prices. Has saved me money when I fill up locally and also when travelling further afield where you may no... See more

Company replied

Rated 5 out of 5 stars

Prices are 99% accurate and as I have 3/4 stations available to use in my vicinity I am always guaranteed best price available. The down side is where Asda have changed a lot of their service stations... See more

Company replied

Rated 5 out of 5 stars

Ideal for locating petrol prices in any local area especiallywhen away from my local area. Usually accurate to within a penny but can vary if price or supply volatile. As a rule I don't go far off my... See more

Company replied


Company details

  1. Price Comparison Site
  2. Petroleum Products Company

Written by the company

Since starting in 2005, PetrolPrices has become the UK’s leading app and website for saving money on petrol and diesel. Millions of people across the UK use our fuel finder app to check on prices and see the best and most convenient place to buy fuel.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

704 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always helpful

Always helpful. Especially when out of normal area or travelling a long distance

14 July 2025
PetrolPrices logo

Reply from PetrolPrices

Thanks for the kind review Evan.

Rated 5 out of 5 stars

Check price at pump before refuelling.

The app is good, but sometimes the garage owners quote lower prices to what they actually are at the pump.

15 July 2025
PetrolPrices logo

Reply from PetrolPrices

Hi Alan, thanks for the great review. If you are aware of any stations with incorrect prices be sure to email us at support@petrolprices.com and the team will raise it with them.

Rated 5 out of 5 stars

Ideal for locating petrol prices in any…

Ideal for locating petrol prices in any local area especiallywhen away from my local area. Usually accurate to within a penny but can vary if price or supply volatile. As a rule I don't go far off my intended route.

15 July 2025
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Reply from PetrolPrices

Thanks for the great review Neil.

Rated 3 out of 5 stars

Prices given for types of fuel they don't sell!

It's clear that this site works for some.
But if, like me, you want to find premium diesel, get used to the idea of being misled. "Up-to-date" prices are published for stations that don't - and never have - sold premium diesel. It's not just a case of lack of availability; that would be forgivable!

12 July 2025
Unprompted review
PetrolPrices logo

Reply from PetrolPrices

Hi, thanks for your review sorry for this experience. A number of stations provide the information directly to the UK government which is the data we then use, otherwise the data comes directly from transactions. We would need to raise this error with the specific station directly to investigate. Could you share the details of the station to clare@petrolprics.com - thanks.

Rated 5 out of 5 stars

This is a great app very useful on our…

This is a great app very useful on our travels in our motorhome as well as for our car.
If you have any queries or questions these are answered swiftly. A pleasure to deal with

8 July 2025
Unprompted review
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Reply from PetrolPrices

Thanks for the lovely review Julia!

Rated 1 out of 5 stars

Incorrect prices, wasted journey

Honestly I am not sure why the website exists and how they can justify their bad information to their advertisers. Was bitten once but tried again as showing that my local Sainsbury was £1.35 per litre for diesel with the price checked today. Went along to find it was actually £1.40, totally wasted journey. Would advise anyone not to bother relying on this website or even bother using it.

27 June 2025
Unprompted review
PetrolPrices logo

Reply from PetrolPrices

Hi Luke, thanks for your review sorry for this experience. Sainsbury's provide the information directly to the UK government which is the data we then use. We would need to raise this error with Sainsbury's directly to investigate. Could you share the details of the station to clare@petrolprics.com - thanks.

Rated 4 out of 5 stars

Get this app on your phone if you're a driver

This is just about the most useful app to have on your phone if you're a motorist.
We saved 10p a litre on fuel whilst travelling back from Suffolk along the A12 and that was for BP diesel compared with the lowest supermarket offering.

15 June 2025
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Reply from PetrolPrices

WOW! What a saving. Thanks for the lovely review.

Rated 4 out of 5 stars

Top prices

Great app for finding out the price of fuel locally. The app does lag st times, I'm finding recently that the prices are not being updated.

23 June 2025
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Reply from PetrolPrices

Hi, thank you for your review. Sorry to hear the app hasn't been as quick as you'd expect we will pass on to the team to monitor. We currently provide the most up to date fuel prices that are available in the UK right now, but we are always working on ways to update the data.

Rated 5 out of 5 stars

Great App

Great App I use it all the time to compare prices around the country

23 June 2025
PetrolPrices logo

Reply from PetrolPrices

Thank you for the great review.

Rated 4 out of 5 stars

Very useful little app

Use this app all of the time to check on fuel prices. Generally accurate. Only 4 stars due to it locking on occasion.

13 June 2025
PetrolPrices logo

Reply from PetrolPrices

Hi, thank you for the review. Sorry to hear you've had issues with the app, if we can help email us at support@petrolprices.com and the team will do their best.

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