Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more
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Review summary
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Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more
Company replied
PetRadar helped us be reunited with our lost cat after more than 2 weeks. The printable poster and QR code elicited a number of responses after we put these up around the neighborhood. There was also... See more
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Excellent and easy to use. I didn't actually need it cuz thankfully my furry came home. But I will definitely use them again if needed and I will pass along their information to my friends w pets.
Company replied
Company details
Written by the company
For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.
Contact info
Netherlands
- petradar.org
4.3
Excellent
657 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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In a new home.
Just being able to list Nala was a tremendous comfort, and relieved a lot of distress, knowing that help was available to locate her. Thank you❣️
9 April 2026
Unprompted review
Reply from Petradar
Hi dear Barbara,
Thank you so much for taking the time to share this 🙏
It truly means a lot to us to know that we could bring even a bit of reassurance during such an overwhelming moment 💛
Wishing you and Nala all the very best, and lots of peaceful, happy moments together!
Warm regards,
Alexandra 🐾
Scam.
Scam.
Paid the fee to post advert of our missing cat. But nothing has gone live, which we have checked across multiple accounts.
For clarity, I have contacted Petradar and asked for proof that this was posted. The 'proof' they sent was a link to a 'demo ad', which is not live for anyone. This is clearly a scam.
They are the worst type of people, using peoples grief and fear for personal profit.
4 April 2026
Unprompted review
Reply from Petradar
Hi Andrew,
We’re sorry to hear that you feel this way.
At the same time, we haven’t had the opportunity to look into your specific case or understand what may have caused this impression. We respond to every request and are always available to check, explain, and resolve anything that may seem unclear.
Without that direct exchange, we have no indication that something wasn’t working as intended, and calling a service a "scam" without first giving us the chance to look into it does not reflect how we operate.
If something didn’t appear as you expected, we would have gladly reviewed it and clarified things for you.
We're always here to help, but we do need to be contacted in order to do so.
Alexandra 🐾
Your posters which I put in area helped…
Your posters which I put in area helped to find my cat Ozzy!
30 March 2026
Unprompted review
Reply from Petradar
Hi dear pet parent,
This made us so happy to read! Thank you so much for sharing 🙏
We’re incredibly glad to hear that Ozzy is back home safe.
Thank you for trusting us to be part of your search . Stories like yours truly mean the world to us 💛
Wishing you and Ozzy many happy moments together!
Alexandra 🐾
It is a useless website
It is a useless website . I paid $147 dollar for 1.5 radius posting information and receive 0 reply or tip . While I posted for free from Pawboost and received helpful tip to find my pet there within less 1 hour from the post on Pawboost . I requested my refund less than 24 hrs from paying for their helpless services
28 March 2026
Unprompted review
Reply from Petradar
Hi Tracy,
We're sorry to hear that you feel this way and we truly understand how stressful and emotional it is when a pet goes missing 😔
As explained in our previous communication, the service you purchased with PetRadar is targeted social media advertising, and your campaign delivered over 11,000 local views to help raise awareness in your area.
We completely understand how important it is to receive sightings quickly, and we truly wish we could guarantee that. Unfortunately, no platform can control whether the people who see an ad have relevant information or come forward. As much as we would love for tips to come in every time, this is not something anyone can guarantee.
That said, we’re genuinely so relieved to hear that Bootsie was found safe. That’s always what matters most 💛
All core tools (posters, website listing, sighting form, guidance) are provided free of charge. The paid portion specifically covers advertising costs with third-party platforms, which are incurred once a campaign goes live and are therefore non-refundable, as outlined in our policy.
We wish you and Bootsie all the very best going forward,
Alexandra 🐾
Helpful supportive company
Helpful supportive company, great posters, returned the same day as campaign started after a full week, so relieved she's home
24 March 2026
Unprompted review
Reply from Petradar
Hi dear Gail,
Your message genuinely made us smile; thank you for taking the time to share this 🙏
A whole week of not knowing… and then everything turning around so quickly! I can only imagine the mix of worry and then pure relief when she was finally back where she belongs 💛
It means a lot to hear that the posters and support helped along the way.
Wishing you many calm, happy days ahead together, with no more unexpected adventures 😅
Alexandra 🐾
Great Service!
The ease in settng up the account! Plus the broadcasting of information of your lost pet getting out there on so many platforms.
20 March 2026
Unprompted review
Reply from Petradar
Hi dear Edie,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review 🙏 It really means a lot to us.
We’re so glad to hear that setting everything up was easy 💛
Thank you again for sharing your experience.
Wishing you and your furry friend many happy days together,
Alexandra 🐾
Fuzz came home with help from posters…
Fuzz came home with help from posters pet radar provided fantastic results and would definitely recommend always keep faith happy ending
5 March 2026
Unprompted review
Reply from Petradar
Hello dear Adele,
Thank you so much for your kind words, and what wonderful news that Fuzz is back home safe! 🐾💛
We’re so happy to hear that the posters helped and that your search had a happy ending. Stories like yours truly mean a lot to us and give hope to other pet parents going through the same situation.
Wishing you and Fuzz many happy moments together ✨
Alexandra 🐾
Complete waste of time and money
Complete waste of time and money. The QR code on the poster doesn’t work (lost 2 days trying to get it fixed) and the sponsored social media reach doesn’t seem effective. Better off with Pawboost or doing your own social media posts to lost animal pages. Very disappointing.
14 March 2026
Unprompted review
Reply from Petradar
Hello dear Gina,
Thank you for your feedback.
We’re very sorry to hear about your experience and understand how stressful and time-sensitive it is when a pet is missing. Situations like these are incredibly difficult, and we truly empathize with what you’ve been going through.
Regarding the QR code: we investigated this thoroughly and tested it multiple times on our side, where it correctly opened your pet’s page. We also provided troubleshooting steps and asked for additional details so we could identify what might be happening on your device, but unfortunately did not receive that information to investigate further...
We genuinely tried to assist and resolve the issue as quickly as possible, and we’re sorry this did not meet your expectations.
Alexandra 🐾
A real ray of sunshine
This app is really a ray of sunshine in the dark world of missing pets!
6 March 2026
Unprompted review
Reply from Petradar
Hello Vlad,
Thank you so much for your kind words and for taking the time to leave a review. It truly means a lot to us 🙏.
Knowing that the platform could bring even a little light during such a stressful time is exactly why we do what we do. We wish you and your furry companion all the very best.
Warm regards,
Alexandra🐾
My Cat Returned After a Week - Keep Looking
I don't know if the campaign helped find my cat Maggie. I enlisted PetRadar's social media campaign on the 7th day she'd been missing. The posts had over 3000 local views. It's possible a neighbour saw my post asking people to check their locked sheds and let her out, as she turned up in our next-door neighbour's yard the following morning on the 8th day. I've read people complain about the cost of PetRadar's social media campaigns; from experience, I understand that they're expensive to run due to Facebook and IG advertising costs. I wanted many locals to see my post, and I was prepared to pay for it. I already made my own flyers, and letterbox dropped 200 of them. However, I did get many handy tips from PetRadar's website over the past 7 days, which I utilised. I was about to put PetRadar posters in public places and felt better knowing I could use the QR code to help protect my privacy and help avoid scammers. Last night, I read many reviews from people who got their cat back after a week; they gave me hope. Today, I was preparing to door-knock neighbours to ask them to make sure Maggie wasn't locked in a shed. It was PetRadar who gave me the confidence to do so. I believe PetRadar's free and paid services are worth 5 stars. Maggie came back after 7 days and 10 hours. If you read this, don't give up.
5 March 2026
Unprompted review
Reply from Petradar
Hello dear Cheryl,
Thank you so much for taking the time to share such a thoughtful review.
Messages like yours mean a lot to us, because they remind other pet parents that even when the days feel long and uncertain, reunions are still possible. Stories like Maggie’s truly help give hope to people who are going through that same difficult wait.
It also means a lot to hear that the tips, guidance, and tools on the platform were helpful during your search and helped you feel supported along the way 🧡.
Thank you again for your kind words and for taking the time to write this. We wish you and Maggie many peaceful and happy moments together!
Warm regards,
Alexandra 🐾
Quick and easy to use
Quick and easy to use. Supportive and basic stuff foc. Recommended
4 March 2026
Unprompted review
Reply from Petradar
Hello dear Sandy,
Thank you for taking the time to leave a review. We really appreciate it.
It means a lot to hear that you found the platform easy to use, and that the support was helpful during the search. If you ever have any ideas on how we could improve things even further, we’re always happy to hear them 🙏.
Wishing you and your furry companion all the very best.
Warm regards,
Alexandra🐾
Reply from Petradar
Dear Helen,
Thank you so much 🤍
It truly means a lot to hear that you felt both supported and reassured during such a stressful time.
We’re really grateful you took a moment to share this.
Wishing you and your furry friend all the very best ahead,
Alexandra🐾
They’re great
13 January 2026
Unprompted review
Reply from Petradar
Hi dear Roger,
Thank you so much for taking the time to leave a review. We truly appreciate it 🙏 It means a lot to know that you had a positive experience.
Wishing you and your furry friend all the very best, and hopefully only happy, peaceful days ahead!🤍
Warmly,
Alexandra 🐾
quick service to set out the alert and…
quick service to set out the alert and the automatic poster you get is very helpfull.
14 February 2026
Unprompted review
Reply from Petradar
Hi dear pet parent,
Thank you so much for your kind words and review. That truly means a lot to us 🙏
We’re really happy to hear that setting up the alert was quick and that the poster was helpful for you 😸.
Wishing you and your furry friend all the very best and lots of happy moments ✨
Warm regards,
Alexandra 🐾
Urgently need to contact
Update in response to reply-You have not responded, despite the 6 unanswered emails. I was unable to edit my post and was forced to close it and repay. You absolutely do not offer 24/7 support. I am hugely disappointed with your response. Your service of paying for ads is good but the lack of service is really bad and people should be aware of this when they use the service.
Update-They still haven't got back to me. I ended up paying twice, so will have to raise a visa dispute with my bank.
I like this company, but I desperatly need to update the listing and can't get through to anyone! Its only been a few hours, but its urgent, so thought i would try on here
13 February 2026
Unprompted review
Reply from Petradar
Hello,
We do respond to every single request and we offer support 24/7, so no message is ever ignored. Sometimes there can be a short delay of a few hours, but we absolutely never leave pet parents without help.
We take feedback seriously, but we also want to clarify that we have no unanswered emails or support requests on our end. Every single message we receive is responded to, including outside regular business hours.
Of course, Trustpilot isn't the right place to resolve urgent account or payment matters. If you haven’t seen a reply from us, please check your spam/junk folder, as our emails sometimes land there.🙏
Warm regards,
Alexandra 🐾
great help finding my pet
i thought the company helped me in ideas how to get info out there for my missing house cat . shes finally turned up 3 weeks later safe and sound thankfully. thanks for all the reassuring guidance
4 February 2026
Unprompted review
Reply from Petradar
Hi dear Treena,
I’m so glad to read this! Three weeks is such a long, exhausting wait, and I’m really happy your girl is finally home safe and sound 🤍🐱
Thank you for taking the time to leave a review and for sharing your experience. I wish you and your cat lots of quiet, happy days together now, and if you ever need help again, we’re always here.
All the best,
Alexandra 🐾
Provided support in getting the message…
Provided support in getting the message out there about my lost parrot. I really reached a high number of people. That and a fantastic community resulted in getting George home
1 February 2026
Unprompted review
Reply from Petradar
Hi dear Chris,
Thank you so much for taking the time to leave a review. We are so happy George is back home with you 🦜.
It’s amazing what can happen when the right people see the message and the community comes together 💛.
We wish you and George lots of calm, happy moments together, and if you ever need help again (hopefully not!), you know where to find us.
All the best,
Alexandra 🐾
Having support in a difficult time
Having support in a difficult time. Glad to know I'm not alone
22 January 2026
Unprompted review
Reply from Petradar
Dear Judith,
Thank you so much for your wonderful review 💛
We’re really glad that our support brought you even a little comfort during such a difficult time. Should you ever need our help again, we’re just a message away.
Wishing you and your furbaby all the best,
Alexandra 🐾
Oreo made her own way home after 20…
Oreo made her own way home after 20 day's. Thanks for pet radar involvement a lot of people were made aware
19 January 2026
Unprompted review
Reply from Petradar
Hi Oliver,
Thank you so much for your review. We’re so happy to hear that Oreo is back home safe, right where she belongs 💛
We’re really glad PetRadar could help spread the word and raise awareness. And if you ever have any suggestions for how we could improve, we’re always here and happy to listen.
Wishing you and Oreo all the best, and may she stay safely by your side from now on!
Warm regards,
Alexandra🐾
Reply from Petradar
Hi dear Sara,
Thank you so much for your kind words and lovely review!
We’re really glad to hear you felt supported💛
Wishing you and your furry friend all the very best, and if you ever need us again, we’ll be here.
Take care and lots of paw hugs,
Alexandra 🐾
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