Pet Food Depot Reviews 642

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient order processing. Many highlight the speed and reliability of the delivery service, often receiving their products quickly, sometimes even the next day. People appreciate the convenience of online ordering and the overall value for money, with products frequently being cheaper than local stores. However, some customers also noted occasional issues, such as receiving torn bags of food, which they attributed to poor delivery handling. A few people mentioned difficulty tracking their delivery after dispatch, and in one instance, a customer received an incomplete order.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently highlight the competitive... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent, timely, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Product

People report positive experiences with product, highlighting the great range and quality of products, often... See more

Based on these reviews

Rated 5 out of 5 stars

While the price had increased it was still cheaper delivered than I can get in any local pet store. Delivery is essentially as I have mobility issues. Website is very easy to use, with a huge select... See more

Rated 5 out of 5 stars

I always order by dog food from here, they are so fast to process and dispatch it, if I order on time that day, I usually get it next day (which is great, I can leave it last minute to order the dog f... See more

Rated 5 out of 5 stars

This place deserves 10 out of 5 stars! From the start to the end I had very positive experiences. I ordered a wrong size of a coat for my doggie. The original arrived very quickly. I called the Tallag... See more

Rated 5 out of 5 stars

I ordered the dog's food on Saturday evening, and on Tuesday morning, the order was delivered. In comparación with other shops online, I thought that I would have to wait for a week, but it took just... See more

Rated 4 out of 5 stars

Overall service and prompt delivery very good. However disappointed you are still out of Barking Heads 12kg medium kibble. Had to buy several 2kg bags , less volume and more expensive

Rated 5 out of 5 stars

Good value and quite fast delivery, just one of 12kg bags of puppy food arrived torned, hence most likely due to poor delivery handling.

Rated 5 out of 5 stars

All of my experiences with Pet Food Depot have been positive. Products are always in stock and delivery is always prompt. The pricing of dry dog food is always competetive

Rated 5 out of 5 stars

Ordered online as my local store was out of stock. Great service and ultra fast free delivery. Price also the cheapest out of all the pet stores. Wouldn't hesitate to order again.

Rated 4 out of 5 stars

Ordering on line and delivery was easy and prompt. However only 2kg bag still available which increases the purchase price

Rated 5 out of 5 stars

Had no problem with this seller at all. My order arrived very quickly. Items were perfect inside box . I would definitely recommend this site with full trust. Thank you so mush .

Rated 5 out of 5 stars

Great value, regular deals on products you actually want and delivery within 48hrs of payment. Can't really ask for more.

Rated 5 out of 5 stars

We have been buying dog food from Pet Food Depot for a while and they provide an excellent timely service.

Rated 5 out of 5 stars

Fantastic company Quick turnaround prompt delivery, very reasonable and free delivery what more could you ask for! Thanks a million 👌

Rated 5 out of 5 stars

Recently bought some puppy food, great price and delivered extremely fast, will definitely buy again

Rated 5 out of 5 stars

Never a problem with these guys, staff are really nice when I'm in there and delivery is always as expected.

Rated 5 out of 5 stars

Quick, easy and efficient ordering. Delivery was very prompt and also you get loyalty stamps after purchase

Rated 5 out of 5 stars

I had an excellent experience with Pet Depot, and I especially want to highlight the incredible support from Lee and Samantha. From start to finish, they were helpful, responsive, and went above and b... See more

Rated 5 out of 5 stars

Best prices in town 👌 delivery in less than 24h...Great job,highly recommend for future buyers.

Rated 5 out of 5 stars

Samantha helped enormously with my delivery and went out of her way to get it to me on time, super service!

Rated 5 out of 5 stars

Great experience- very fast delivery and items on offer at the time. Very happy with this service. Delivery by DPD

Rated 5 out of 5 stars

Fast delivery, was delivered the day after I purchased it and was better value that my local pet store will definitely purchase again!

Rated 5 out of 5 stars

Pet food depot were great. There was a problem with the 10kg bag pf food. They immediately sent me a 2 kg to keep me going till a new 10 kg which arrived promptly. WELL DONE

Rated 5 out of 5 stars

Website easy to use, great value, prompt delivery. Very helpful. Would highly recommend

Rated 1 out of 5 stars

I ordered 2 bags but received 1.Was offered a second that was taped up but I refused, All bags should be in perfect condition

Rated 5 out of 5 stars

Very easy to order, the price here was better than anywhere else. Was delivered at no extra cost. Delighted & will be back

Rated 5 out of 5 stars

Pet Food Depot has great prices, most better than others. I really like that my order arrives the next day.

Rated 5 out of 5 stars

Easy ordering process and fast delivery…a godsend for someone with 6 dogs and who is unable to drive…will be ordering now on a regular basis

Rated 5 out of 5 stars

Again, full trust in the Pet Food Depot! Great choice, well priced, swift delivery.. Totally recommend! Thank you!☺️

Rated 5 out of 5 stars

I ordered dogfood in the morning and it was delivered next day at lunchtime. Excellent service.

Rated 5 out of 5 stars

The fast delivery is brilliant as I always seem to leave it till the last minute to order.

Rated 5 out of 5 stars

Ordered 2 15kg bags of dog food. Got free delivery and it was delivered in less than 24 hours. Couldn't ask for better

Rated 5 out of 5 stars

Exceptional service. Great value for money and the quickest delivery time I've ever seen 👏🏻

Rated 5 out of 5 stars

Ordered Wednesday arrived Thursday. Absolutely love it! Will stay with them

Rated 5 out of 5 stars

Speedy delivery and great pricing for quality pet food .great website highly recommend.

Rated 5 out of 5 stars

Great price for the product I wanted. Much less expensive than elsewhere. Very fast delivery.

Rated 5 out of 5 stars

Very easy ordering process and great prices. The delivery was so fast. Great service.

Rated 5 out of 5 stars

Amazing service! Super fast delivery and great quality pet food. Will definitely order again!

Rated 5 out of 5 stars

I'm with pet food depot 10 year and always great service and delivery

Rated 5 out of 5 stars

My first time buying from pet food depot and I will be back again!Good prices and very fast delivery

Rated 5 out of 5 stars

Ordered on Wednesday am, delivered 11.05 Thursday, fantastic value n service

Rated 4 out of 5 stars

I love the convenience of ordering online and had had great customer experiences so far. My only negative comment is I can’t track delivery after being notified of despatch.


Company details

  1. Pet Store

Information provided by various external sources

At Pet Food Depot we offer you the best value across a whole range of high quality pet products including pet food, pet supplies, pet toys and many pet accessories. At Pet Food Depot we offer our customers the opportunity to shop big brands at small prices. We stock an extensive and impressive range of pet products, at unbeatable everyday value. At Pet Food Depot we guarantee that we will not be beaten on price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Making my life so much easier

Making my life so much easier! I Can order knowing that I'll get guaranteed next day delivery which allows me to plan when I get the delivery which is something that is very important to me. Great range of products at great prices too!

26 February 2026
Rated 5 out of 5 stars

Great website

I always order by dog food from here, they are so fast to process and dispatch it, if I order on time that day, I usually get it next day (which is great, I can leave it last minute to order the dog food!) . It is always delivered intact without an issue. They are very competitive on pricing too. Thank you, happy to review this site

25 February 2026

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