Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor service …

The jacket in question was returned and still had dinner spillages on it

12 November 2025
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Reply from Peters' Cleaners

Hi John, I will email you directly about this. Whilst we can't guarantee we can get every stain out, we always offer a free of charge re-clean if you are not happy. Vicky

Rated 5 out of 5 stars

Duvet cleaning

Courteous, helpful staff.
Speedy delivery on duvets.

5 December 2025
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Reply from Peters' Cleaners

Thank you for your great comments and for leaving a 5-star review.

Rated 5 out of 5 stars

Nicky

Nicky - also so personable and helpful

4 December 2025
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Reply from Peters' Cleaners

How lovely to hear. Thank you so much for your review.

Rated 5 out of 5 stars

Great service

Great service, very professional, very friendly. Consistently great results.

2 December 2025
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Reply from Peters' Cleaners

Thank you so much for your review and your great comments. We really appreciate them.

Rated 5 out of 5 stars

Always fantastic service

Always fantastic service

25 November 2025
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Reply from Peters' Cleaners

Very pleased to hear that and thank you so much for your great review.

Rated 5 out of 5 stars

Very nice and professional

Very nice and professional
Looking after your clothes and trying to get the best result possible with the cleaning

29 November 2025
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Reply from Peters' Cleaners

Thank you for your review and great comments.

Rated 5 out of 5 stars

Quality all round

Polite staff, dressed cleaned well and ready to be collected when promised

14 November 2025
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Reply from Peters' Cleaners

Thank you for your review and the great comments.

Rated 5 out of 5 stars

Excellent customer service they don…

Excellent customer service they don really good job with my duet more then I expected 🤗 I really appreciate with a great customer service. I really recommend this place😍

30 October 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for sharing your experience. Very pleased to hear you were so happy with our service. We really appreciate you taking the time to review us.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, always reliable, amazing staff and good turnaround. Trusted for specialist fabrics and great for curtains and duvets! Highly recommend!

17 October 2025
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for taking the time to write such a great review. We really appreciate it!

Rated 5 out of 5 stars

Milly loves

Reliable, so friendly, and Milly our Golden Lab loves going there.

28 October 2025
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Reply from Peters' Cleaners

We love seeing Milly! Thank you for the great review and so pleased you like our service.

Rated 5 out of 5 stars

Always a friendly experience

Always a friendly experience, great staff!

7 November 2025
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Reply from Peters' Cleaners

I'll pass your comments on. Thank you so much for taking the time to review us.

Rated 5 out of 5 stars

Good cleaning

Good cleaning! Contacted when the duvet and topper were ready for collection which was ‘on time’. Always pleasant and friendly.

11 November 2025
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Reply from Peters' Cleaners

How lovely to hear and thank you so much for your review.

Rated 5 out of 5 stars

Once again ,great customer service .

Once again ,great customer service .
Always helpful and show great attention to detail .
Very pleased with the cleaning service .

16 October 2025
Peters' Cleaners logo

Reply from Peters' Cleaners

Great to hear. Thank you so much for taking the time to review us. We really appreciate it!

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