Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, friendly staff, quick cleaning - often faster than date they suggested.

1 January 2026
Peters' Cleaners logo

Reply from Peters' Cleaners

Thank you so much for the 5-star review and great to know you appreciate our service.

Rated 4 out of 5 stars

Good

Good, efficient.

10 February 2026
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Reply from Peters' Cleaners

Thank you so much for reviewing us. We always aim for 5-star so I will message you to find out how we can improve.

Rated 5 out of 5 stars

Six year old coat just needed…

Six year old coat just needed freshening up so I could continue to wear it for hopefully another year or two. Peter's did just what I asked for. Really pleased.

20 January 2026
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Reply from Peters' Cleaners

Thank you so much for taking the time to review us and so happy you were pleased with your coat.

Rated 5 out of 5 stars

A good service at a reasonable cost

A good service at a reasonable cost. Have always used Peters Cleaners as clothes are returned in sparkling condition.

29 January 2026
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Reply from Peters' Cleaners

That's so good to hear and thank you so much for taking the time to leave a 5-star review!

Rated 5 out of 5 stars

Peter’s Cleaners are courteous and…

Peter’s Cleaners are courteous and polite.
They know us and so our cleaning is almost ready when we walk into the store. So efficient can’t recommend highly enough.

2 February 2026
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Reply from Peters' Cleaners

Thank you so much for the great review. Customer care is at the heart of what we do so it's great to know it's appreciated.

Rated 5 out of 5 stars

Friendly

Friendly, efficient and job well done.

10 January 2026
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Reply from Peters' Cleaners

Thank you for saying that, we really appreciate it and thank you for the great review.

Rated 5 out of 5 stars

Always friendly

Always friendly.
Bed Linen comes back as if it’s been done in a five star hotel!
Very professional

2 February 2026
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Reply from Peters' Cleaners

Thank you so much for those comments and for the 5-star review.

Rated 5 out of 5 stars

Great

Great, friendly and quick, service

14 January 2026
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Reply from Peters' Cleaners

Great to hear and thank you for your review!

Rated 5 out of 5 stars

HUGELY expensive!

23 January 2026
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Reply from Peters' Cleaners

We don't aim to be the cheapest as service and clean are the priority. We are also very transparent with our pricing and charge upfront. Sadly, due to fast escalating costs post covid in energy, insurance, wages etc. we do, like everyone at this time, experience huge pressures. We absorb what we can but need to charge a realistic price.

Rated 5 out of 5 stars

Good service

Good service. No problems with drop off and pick up was timely.

23 January 2026
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Reply from Peters' Cleaners

Thank you so much for the review and great to hear you were pleased with our service.

Rated 5 out of 5 stars

great repair

replacement of invisible zip - perfect

28 January 2026
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Reply from Peters' Cleaners

That's great to hear. So happy you were pleased with the service.

Rated 5 out of 5 stars

Wonderful, Empathetic Service

Wonderful, Courteous Service by ladies who care.

2 February 2026
Peters' Cleaners logo

Reply from Peters' Cleaners

How lovely to read! We focus on a high level of customer care and its great to know it is appreciated.

Rated 5 out of 5 stars

Excellent care and cleaning of…

Excellent care and cleaning of garments. Efficient booking, paying and retrieval service. Friendly and efficient staff

27 January 2026
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Reply from Peters' Cleaners

Thank you for saying that. We work very hard to give a great service. Thank you for taking the time to review us.

Rated 5 out of 5 stars

I consistently recommend Peter’s Dry…

I consistently recommend Peter’s Dry Cleaners. Please don’t be put off by the new branding - it doesn’t do them justice they are a professional, brilliant group that excel at what they do. They are friendly and helpful as well.

2 February 2026
Peters' Cleaners logo

Reply from Peters' Cleaners

Thank you so much Tamsin. Our recent branding change is due to our Partnership with InPost as we want everyone in the UK to be able to access our services. We're still the same old Peters' Cleaners!

Rated 5 out of 5 stars

Keep up the good works.

Keep up the good works.

23 December 2025
Peters' Cleaners logo

Reply from Peters' Cleaners

We will certainly try and thank you so much for your 5-star review!

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