Peters & May Reviews 71

The Japanese agent's handling of matters was consistently reactive and unsatisfactory. Next time, we may arrange the cargo handling at the POD and the trailer arrangements ourselves.

We had to arrange a Yachttransport for your clients 56ft Sailing-Yacht. The organization was very top from arranging datas and documents until de-loading of the vessel. Many thanks for this very top service.

We were shipping two motorbikes plus personal effects from Germany to NZ. The agent in the NL office was super helpful all the way, very responsive, answered all our questions and made it really easy for us. The truck driver was excellent, on time, friendly and stowed the bikes away perfectly.

Our experience with Peters and May was unfortunately very disappointing. Our yacht was shipped back to Europe from Antigua after the ARC 2024. The unloading was contractually agreed and paid for in Antwerp. However, the unloading was then unexpectedly carried out in Southampton because Peters and May claimed that Belgian customs wanted to see the original invoice for the 1983 purchase, otherwise we would have to pay the VAT on our yacht.

The fact that we were required to provide such proof came as a complete surprise to us, as we only heard about it a few days before arriving in Europe, and it wasn't possible within such a short time (and, according to our lawyer, wasn't necessary either).

We were in contact with Peters and May for a year, and such proof was never mentioned. Unfortunately, despite repeated requests, Peters and May refused to provide us with any access to the correspondence with Belgian customs. What was very strange was that several other yachts had exactly the same experience...

We had planned the transport for over a year, there was a lot of communication, and there were always opportunities to warn us about it beforehand. In the end, we were the losers, because picking up our yacht from Southampton was considerably more complicated and expensive; flights had to be booked, and extra vacation time had to be taken.

All attempts to reach an agreement were unsuccessful; Peters and May flatly refused everything.

For this reason, I can only say: Never again, a total disappointment.

Update on answer from P&M
Sorry, it was not the case having being informed by you. You had more than one year to do so. We‘ve been in contact so many times even F2F on ARC2024.

We‘ve asked further to see the communication with Belgium custom, you don‘t wanted. I‘m still wondering, that we‘ve by far not the only SY kicked of unplanned in UK from your vessel 😉

Any attempt for a compensation for this desaster from was rejected from P&M.

From initial contact with P&M and Daniel in particular, to the final migration of my boat a few weeks later to Malta, I could not fault the communication and reassurance received. An excellent company for sure.

Exceptional service and hassle free providing clear and regular updates Pre pre-collection, during transit and for delivery.

I requested to ship my newly purchased boat from Dubai to Phuket. It was all new to me but Jack McCarthy has made me comfortable and guided me in every step from export to import and connected with agents, skippers and insurance companies. It became a smooth experience. in the end

We recently had the pleasure of working with Transport Partners, part of the Peters & May Group, for the transport and customs handling of a Fast Rescue Craft (FRC). Their professionalism and expertise were evident throughout the entire process, from meticulous coordination of logistics to the smooth execution of customs formalities. We couldn’t be happier with their service and look forward to working with them again in the future. Highly recommended for anyone seeking top-notch transport and logistics solutions in the maritime industry!

The team at Peters and May were very professional and always willing to assist us with a very difficult situation of having to recover our stolen yacht. Craig and Roly were quick to answer any queries or concerns, no matter the time of day.

Leonard was quick to respond! Very helpful and profesional!
Great experience!

I was very happy with the experience of using Peters and May to ship my boat. Leonard Rodriguez did a great job organizing the whole thing. He took time to explain everything to me and was always quick to respond to my questions. The boat arrived to me with no problems.

All handled extremely efficiently, with a helpful and friendly tone from start to finish. Very much appreciated. Thank you.

Despite some delays in arriving at Southampton to load and again in Malta to discharge (unavoidable), the whole process was incredibly professionally run. Seeing our new catamaran being craned on to the cargo ship was quite daunting, but the large team on board knew exactly what they were doing and instilled total confidence. So, not something you do every day, but I’d have no hesitation recommending and using Peters and May again should we decide to move our boat to another part of the world.

Quick responses for our questions, good information, extremely careful skilled loadmasters for a fair price.

All well handled and followed up accordingly. Friendly tone. Had hoped for discharge in Bremerhaven, instead of Antwerp - but all contractual and well.

I work as a Yacht Broker and on behalf of my client arranged the delivery of a 60ft wooden schooner yacht built in 1882 from UK to South Africa, via road transport to Antwerp. It has been a challenging project but made a lot easier with Peters and May. The communication from Lindsey in the UK and the rest of the team has been excellent. I would have no hesitation to recommend their services. Great job.

I used Peters & May To Ship a boat I purchased from the USA to the UK and have to say that every stage of the process was perfect Sasha my contact in the UK was a great communicator as was Ashley in the USA
I would highly recommend this company to anyone that wants great service and communication a job very well done

Very professional & experienced people from the first to the last person. Crew on board is also excellent!

This is the 2nd time we have put a boat on sea transport via Peter and May.. The company arranged everything for us from A to Z.
Even when the transport dates turned out to deviate a lot, they looked for and arranged a solution.
Inge thank you so much for your efforts.

My experience was great because Peters and May’s excellent staff did exactly what was required and when it was required. They did so in a lovely manner and were incredibly efficient in executing the shipping process with minimum stress. Many thanks.