Really top notch service from Joe Cassidy at Pete Best; I had found PBIS on a motor insurance comparison site but was unable to take up online. Joe at the end of a very hot day went over the standar... See more
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Review summary
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Peter Best insurance came to the rescue when other brokers would not cover my old classic ex-military Land Rover Defender. And at a very cost effective price. The old war horse is back on the road... See more
Company replied
5 star service. Advisor really knew the subject and how to manage non standard enquiries. Really gave the confidence I was looking for and worked to give a great value quote and took the time to lo... See more
Company replied
A Peter Best computer offered a quote to renew my car insurance. I replied to the computer accepting the renewal quote. It invited me to pay the premium on line, which I did. Subsequently I received a... See more
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Company details
Written by the company
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Contact info
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, United Kingdom
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4.6
Excellent
2K reviews
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Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found the cost to be very reasonable. We appreciate your positive feedback and thank you for taking the time to share your thoughts!
Kind Regards,
Chloe
Peter Best Insurance Services.
Prompt in getting answers & friendly…
Prompt in getting answers & friendly customer service. Coompetivly priced.
4 August 2026
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear you found our service friendly and our pricing competitive. Thank you for your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
seems a good company supplying the…
seems a good company supplying the cover I need at a lower price than my normal insurance company
3 August 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found the cover you needed at a more competitive price! We always aim to provide excellent value for our customers.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're happy to hear that you received good service at a fair price. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
Nice and easy car insurance renewal
Nice and easy car insurance renewal, with excellent cover at a reasonable price !
4 August 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that your car insurance renewal was easy and that you found our coverage excellent and reasonably priced. Thank you for your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Efficient and courteous at all times.
2 August 2026
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear that you found our service efficient and our team courteous. Your positive feedback is truly valued.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service polite, professional, and reasonably priced. Thank you for sharing your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you experienced great service and found our pricing to be very good. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear that you found your experience with us to be easy and straightforward. Thank you for your kind words!
Kind Regards,
Chloe
Peter Best Insurance Services.
Easy to set up with instant cover
Easy to set up with instant cover. Great price. Excellent service
31 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so happy to hear you found our setup easy and our service excellent. We appreciate your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
The gentleman I spoke to was very clear…
The gentleman I spoke to was very clear and precise and helpful.
3 August 2026
Reply from Peter Best Insurance Services
Hi,
We are delighted to hear that you had such a positive experience with our team member. Your kind words are greatly appreciated.
Kind Regards,
Chloe
Peter Best Insurance Services.
Long wait on the telephone to be…
Long wait on the telephone to be connected with an agent.
Service charge rather high I think.
No other issues in relation to my renewal by telephone.
27 July 2026
Reply from Peter Best Insurance Services
Hi,
We appreciate you taking the time to share your feedback. We understand that waiting on the phone can be frustrating, and we are reviewing our service charges to ensure they are fair. We are glad to hear there were no other issues with your renewal.
Kind Regards,
Chloe
Peter Best Insurance Services.
It was easy to do
It was easy to do.
I don’t like having to review a product when it was just purchased and before it has really been used
30 July 2026
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and understand your perspective on reviewing products shortly after purchase. We value your input.
Kind Regards,
Chloe
Peter Best Insurance Services.
Chloe has been so helpful and resolved…
Chloe has been so helpful and resolved our problem.
8 August 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are so happy to hear that our team was able to provide you with such helpful assistance and resolve your problem. We appreciate you sharing your positive experience!
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our prices to be very competitive. Thank you for sharing your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear that your renewal process was straightforward and easy. Thank you for sharing your positive experience with us!
Kind Regards,
Chloe
Peter Best Insurance Services.
It was really lovely of Peter Best to…
It was really lovely of Peter Best to offer a renewal car insurance for my Toyota Estima much lower than the previous year and also cheaper than all the renewal quotes from the comparison websites. In addition I spoke to them twice over the phone and they really helpful. Massive thank you 😊
30 July 2026
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear that we could offer you a renewal car insurance policy that was not only lower than your previous year's premium but also more competitive than other quotes you received. It's wonderful to know that our team was helpful over the phone.
Kind Regards,
Chloe
Peter Best Insurance Services.
Amazing Service from Chloe
Amazing Service from Chloe!
After setting up insurance late last night today I have realised some details were incorrect on my part and after being transferred to Chloe today she has amended what needed to be done and wavered and additional charges.
1st class service!!!
7 August 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are so glad to hear that our team was able to assist you efficiently with your insurance details. It is wonderful to know that we could resolve the issue and provide you with a first-class experience. Thank you for sharing your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
I won't be renewing
£25 admin fee applied even within first 14 days and policy statt date, otherwise its £50 to cancel. Yes it's in the terms and conditions but insurance can be confusing. First time customer but won't be staying. I hope the £25 was worth it.
1 August 2026
Reply from Peter Best Insurance Services
Hi,
Thank you for your feedback. We are sorry to hear that you were unhappy with the cancellation fee applied to your policy.
As an insurance broker, we charge administration fees for the services we provide, including setting up, managing, and cancelling policies. While we appreciate that insurance terms and charges can sometimes be confusing, these fees are clearly outlined during the online purchase journey and within the policy documentation before cover is purchased. These charges cover the costs we incur as a broker when setting up policies on your behalf with insurers and aggregators.
We understand that having a cancellation fee applied, even within the cooling-off period, can be disappointing. However, the £25 charge reflects the administrative work already carried out in arranging and setting up the policy.
We appreciate your comments and are sorry that your experience has left you disappointed. Your feedback is valuable and will be taken on board.
Kind regards,
Molly
Peter Best
Excellent communications and very…
Excellent communications and very helpful customer service member of staff when renewing my agreed value classic car insurance. I have used them for many years
6 August 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are delighted to hear about your positive experience with our team, especially regarding the renewal of your classic car insurance. It's wonderful to know that our communication and customer service were helpful, and we truly appreciate your long-standing loyalty.
Kind Regards,
Chloe
Peter Best Insurance Services.
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