I received a quick follow up which is a good experience. I would like also to mention that I never intended to be a member of petalsleaf.com, I wanted to order something that is not even advertised... See more
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Kai - Quick response and seems really eager to assist me to get my refund back. I appreciate this as it is an extremely challenging time
I had an unpleasant situation and your colleague Liam helped me get my money back. You deserve 5 stars for solving the problems so quickly.
Messages between me and Kate stated that I'll be sent an email about the cancelation of my account but I haven't received any email
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Very bad
Very bad. I paid for a package from an ad that tricked me into going to this website. They charged me 7,000 Chilean pesos, and even after spending that money, I still won't receive the product as agreed. A complete fiasco, awful.
fine & Supportive
Eugene helped me', 'Issue addressed by Eugene, or 'Thank you Escalation Team'
Raj helped me
Raj helped me. I didn't understand certain information
How do you get intouch with this…
How do you get intouch with this company? I dont even know what they sell? They took £49.98 in April. Then every month maybe twice a month ! It has just been brought to my attention!! HELPPPP
They were used in a scam
They were used in a scam. I clicked some link, I was tricked into paying 2 euros to petalsleaf.
When I realised I was tricked, I tried to report the payment to revolut but they said petalsleaf refused to cancel the payment.
It's only 2 euros, so it's not a big deal, but I think people should know they are involved in scam operations.
Later edit: they asked for more details, so I'll provide them:
- it was the classic scam, you won a prize from some well known company (some 6packs of beer from a company that was actually running some competition at that time) and you have to pay 2 euros for local shipping
- at first glance it looked legit (the address was looking similar to the company name, I later realized it wasn't the same)
- I paid using my Revolut card; the payment was for petalsleaf.com and they even sent me some emails that I got 2 euros credit on their site
- I realized I was tricked, opened a dispute with Revolut; they contacted petalsleaf.com and their answer was they won't refund the payment. Since it was a small amount, I didn't bother following up or trying to see if I can do anything else
- since the card was used for a fraudulent payment, I terminated it and got a new card, blocked all payments to petalsleaf.com and deleted all their emails
- I reported the scam here on Trustpilot
I unfortunately do not know how it…but are grateful for Elsa who is trying to resolve my problem
I unfortunately do not know how it happened but I tried to pay another supplier and the next I noticed is that I have a paid a different supplier. I order nothing from you
Great person.....polite and helpful
Great person.....polite and helpful
Petals Leaf Refund
Phoebe was really kind and went out of the way to help me in getting my refund back . I was accidentally subscribed to membership but the way Quality Assurance Supervisor dealt with the situation really professionally and ethically. I appreciate petalsleaf team .
This company scam people taking money…
This company scam people taking money without explaining
Messages between me and Kate stated…
Messages between me and Kate stated that I'll be sent an email about the cancelation of my account but I haven't received any email
Bob is in touch and helping me to…
Bob is in touch and helping me to resolve my problem. he is giving me helpful support.
Kai - Quick response and seems really eager…
Kai - Quick response and seems really eager to assist me to get my refund back. I appreciate this as it is an extremely challenging time
Total scammers!!
Total scammers!!
I literally have no idea how I ended up having their nonsense membership! They kept charging me with random amounts of money from different websites. I contacted them and they denied it at first saying they only charged me with 2$ membership fee. and when I confronted them with the transactions their reply was ( top-up charges)!!! After I asked them to cancel my membership, they had the audacity to tell me that they will proceed to charge me for the next 14 days!!! what nonsense is that exactly!!?
Dear sir I am still waiting I want …
Dear sir I am still waiting I want received back my money thanks you
Quick help from Elsa, member of Support Team!!
I received a quick and favorable response.
A WORD OF APPRECIATION
I appreciate the fact that my issue was indeed escalated and was kindly received and addressed accordingly by Kai of the Escalation Team. Thank you again for even going an extra mile and made an exception with my refund. I hope your colleagues at
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