I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were d... See more
Company replied
4.7
Excellent
793 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Check the envelope.
I haven't actually seen one in full. I sent two to relatives in England and they loved them. I did have to re-seal the envelopes however as they came apart, but I would definitely order again.
31 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing that! I’m really glad to hear your relatives loved the cards. And thank you for letting me know about the envelopes — I’ll pass that along to our fulfilment team so we can look into it. We’d be happy to create something for you again anytime!
Has a big crease along the vase..
Has a big crease along the vase... It doesnt open. Complete waste of money. After many many emails and photos they agreed to refund the cost ONLY if I removed the review. I don’t like being blackmailed!!
8 November 2025
Unprompted review
Reply from Petalpal
Hi Mark,
We’re really sorry to hear your card arrived with a crease and isn’t opening as it should. That’s definitely not the experience we want for our customers.
We receive many lovely reviews about our cards, so it’s disappointing to know this one didn’t arrive in perfect condition for you.
We’d love to make this right — we’re happy to send a replacement or arrange a refund, whichever you prefer. Please email us at hello@petalpal.com and we’ll sort it for you right away.
Kind regards,
The PetalPal Team
Reply from Petalpal
So glad your daughter loved it! That means a lot to us.
Arrived in good order,sent to my…
Arrived in good order,sent to my sister,she loves it
25 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing! We’re delighted to hear it arrived safely and that your sister loves it! 💛
Mother in law loved her birthday…
Mother in law loved her birthday sunflowers, so we know she will be thrilled with her roses at Christmas.
15 November 2025
Unprompted review
Reply from Petalpal
That’s wonderful to hear! 🌻💛 We’re so glad she loved the sunflowers, and we hope the roses make her Christmas just as special. 🎄✨
Card is beautiful
Card is beautiful, one star deducted as it was a bit crushed as envelope it came wasn't very strong. Change your packaging and it will be 5 stars.
8 November 2025
Unprompted review
Reply from Petalpal
Thank you for the lovely feedback! 💛 We’re happy you enjoyed the card, and we appreciate you mentioning the packaging — we’ll work on improving it.
Will brighten up the greyest of days!
13 November 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing this! We’re thrilled to know it helped brighten even the greyest of days — that means the world to us! 💛
This is my third purchase and ever…
This is my third purchase and ever receiver’s love them
23 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for your continued support! We’re delighted to hear that every recipient has loved their gift — that truly warms our hearts! 💛
Ordering was easy apart from which one…
Ordering was easy apart from which one to choose.They are all beautiful & so different.
1 November 2025
Unprompted review
Reply from Petalpal
Thank you so much! 💐 We’re so glad you love the designs — it can definitely be hard to choose a favourite!
Beautiful pop up cards
Beautiful pop up cards.
Therese was exceptional in helping me when there was an issue with my order. Asset to the company
3 November 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful feedback! 💐 We’re delighted to hear you had a great experience and truly appreciate your kind words — our team always aims to provide the best support possible.
The product is amazing
The product is amazing, but delivery takes forever
9 September 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words — we’re so glad you love the product! 💐 We really appreciate your patience with delivery and are always working to make shipping faster and smoother.
Exra special
Every person that I have sent PetalPal has been so thrilled. Especially two friends who were in hospital and couldnt have fresh flowers. These cards are extra special.
7 November 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful message! 🌸 We’re absolutely delighted to hear that your friends loved their PetalPals — especially during such meaningful moments. Knowing our cards brought a bit of brightness and joy truly means the world to us. You’re the reason we love what we do! 💖
very pleased with design
The product was as described, charming design.
24 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💛 We’re so happy to hear you loved the design and that it matched your expectations. Your feedback truly means a lot to us! 🌷
Reply from Petalpal
Thank you so much! 🌟 We’re delighted to know you were happy with our quick service and quality products. Your satisfaction means the world to us!
The cards are beautiful but my last…
The cards are beautiful but my last order took longer than usual to be delivered.
24 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💐 We’re so glad you love the cards and truly appreciate your patience with the delivery — we’ll do our best to make your next order arrive even sooner!
Website easy to navigate
Website easy to navigate and it had what i wanted
2 November 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! I’m glad to hear you found what you were looking for and that the website was easy to navigate.
The product is lovely
The product is lovely, good choice, and nice card you can write a message in. It did take a little longer than expected to arrive, but great otherwise.
1 October 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re glad you’re happy with the product and card. 😊
We really appreciate your patience with the delivery and are so pleased everything else was great!
Lovely item
Lovely item, the only draw back was it took over two weeks to arrive so order well ahead if you plan to use this company
26 October 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! We’re glad you loved the item and appreciate your patience with the delivery — we’ll keep working to ensure faster service in the future.
Great
Straight forward from start to finish . Beautiful cards xx would definitely buy again in the future
26 October 2025
Unprompted review
Reply from Petalpal
Thank you so much! We’re delighted you loved the cards and would be thrilled to welcome you back again! 🌷
Reply from Petalpal
Thank you so much! We’re so happy to hear the recipient loved it! 🌸
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