I picked up the Total Insect Fumigation Pack after trying a few other products with no luck, and this one really delivered. The kit includes several easy to use charges, and each one worked consistent... See more
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Overall great experience - product did exactly what it was desired to do, good value and came quickly. Will be definitely using again in the future!
Company replied
I was delighted to receive my item so quickly. A very sleek ordering process through to a great delivery. I will most definitely be ordering again. Thank you
Company replied
This is a FAKE company out to scam people. Do not order anything from them!! They have been reported to the online fraud police as multiple pest control shopping sites are all registered to the same i... See more
Company replied
Company details
Written by the company
We supply trusted, professional-grade products to help homeowners and businesses eliminate rodents, insects, birds, and other pests both indoors and outdoors. With over 40 years of expertise, we’ve curated the most effective products and bundles from trusted brands to help you find the best solutions for your needs.
Contact info
59B Bordon Enterprise Centre, GU35 0FJ, Bordon, United Kingdom
- info@pesthelp.co.uk
- pesthelp.co.uk
Excellent service and products
Excellent service and products. Highly recommended.
2 December 2025
Unprompted review
Reply from Pest Help
Hi Andrew, thank you for kind feedback.
Overall great experience
Overall great experience - product did exactly what it was desired to do, good value and came quickly. Will be definitely using again in the future!
4 December 2025
Unprompted review
Reply from Pest Help
Hi Chris, this is great to hear we could help. Thank you for your feedback
Quick efficient service
4 December 2025
Unprompted review
Reply from Pest Help
Hi Andy, thank you for the feedback and taking the time to review.
I was delighted to receive my item
I was delighted to receive my item so quickly. A very sleek ordering process through to a great delivery.
I will most definitely be ordering again.
Thank you
2 December 2025
Unprompted review
Reply from Pest Help
Thank you for your kind Feedback Michaela
I picked up the Total Insect Fumigation…
I picked up the Total Insect Fumigation Pack after trying a few other products with no luck, and this one really delivered. The kit includes several easy to use charges, and each one worked consistently well. Within a day, the insect problem was dramatically reduced. Great value, fast results, and no hassle. Highly recommend if you’re looking for a reliable fumigation solution.
19 November 2025
Unprompted review
Reply from Pest Help
Great, thank you for your review Jojo.
Effective for fleas
Bought a pack of mini smokes for fleas, quick delivery and a very effective product!
2 December 2025
Unprompted review
Reply from Pest Help
Thank you Sarah, we appreciate you submitting a review.
Definitely a scam of a website
Definitely a scam of a website . Placed a £50 order and haven't received it . Email on their site is fake so check this yourself too . DO NOT ORDER from them , you will lose money .
15 October 2024
Unprompted review
Reply from Pest Help
Hi Sam,
Thanks for taking the time to share this and we appreciate this is a very late response. We’re really sorry to hear about your experience.
We want to be completely transparent, your order and the poor service you describe happened under the previous ownership of the business. The company has since changed hands, and we’re now working hard to rebuild trust by improving customer service, communication and fulfilment.
We would still like to make this right for you. If you can email our new support team at info@pesthelp.co.uk, we’ll personally look into this for you.
Wished I'd read these reviews before…
Wished I'd read these reviews before making an order.
Ordered early December. Contacted to check where it was when it hadny arrived by early Jan.
I was hopeful a couple of weeks later when I received an apology asking whether I'd still like my order.
I have since requested a refund and heard nothing since. The phone number in the website is fake.
Don't be fooled by the legit looking website.
These cowboys need shutting down.
17 January 2024
Unprompted review
Reply from Pest Help
Hi Jo,
I’m really sorry you were put through all of that, and I’m also sorry this reply is coming to you so late.
To be upfront, everything you experienced happened before the business changed ownership. When we took over, we found a backlog of unresolved orders, unanswered emails and a phone number that didn’t even work. None of that reflects how we operate now, and I completely understand why you’d feel let down.
We’re doing our best to put things right for anyone affected by the previous team. If you can email us at info@pesthelp.co.uk
, we’ll get your refund sorted straightaway. You shouldn’t have been left waiting this long.
Seems to be a fake scam company
Seems to be a fake scam company. I ordered a fly screen 2 months ago and have heard nothing and no contact number available and no response from their customer service email or online form. Will have to seek a card refund and report to trading standards. Beware.
1 May 2023
Unprompted review
Reply from Pest Help
Hi,
Thank you for leaving this review, and the team is genuinely sorry that this response is coming so late.
Based on your experience, it’s completely understandable that the business appeared to be a scam. The missing order, lack of communication and the non-working contact number were all issues connected to the previous ownership. When the business changed hands, the new team discovered a significant backlog of unfulfilled orders and unanswered enquiries, including cases like yours.
The company is now under new ownership and being operated properly, with a functioning customer support system and reliable fulfilment processes in place. If you would still like this resolved, please email info@pesthelp.co.uk, and the team will make sure you receive either a replacement or a refund immediately.
Thank you again for highlighting what happened. Reviews like this help the new team address past issues and rebuild trust.
Poor service
Poor service. Sell faulty goods which when you email them they refuse to reply when they realise it’s about something faulty !!
1 May 2023
Unprompted review
Reply from Pest Help
Thank you for sharing this, Ann, and the team would like to apologise for the very late response to your review.
The experience you describe reflects issues that occurred under the previous ownership of the business. The lack of replies and the way faulty items were handled were part of the problems the new team discovered when taking over. Customers should never have been ignored, especially when reporting a fault.
Pest Help is now operating under new ownership, with proper customer service in place and all support messages being handled promptly. If you contact info@pesthelp.co.uk
, the team will make sure your issue is resolved fairly, whether that means a replacement or a refund.
Thank you again for bringing this to light. It helps the new team correct the failings left behind and restore confidence going forward.
Avoid These Scammers At All Cost
2NY88964SY9147327. I ordered an item on the 28 January 2023 and paid for it. Their website promises next day delivery if ordered by 3pm. I ordered before 1pm. I have not received the item. It is sitting at 'processing' a week later. There is no contact nunber on their website just a contact Form which I completed three times and received no response from. I paid via PayPal and have reported this as fraud. Avoid these scammers at all cost.
28 January 2023
Unprompted review
Reply from Pest Help
Thank you for sharing this experience, Pamela, and the team would like to apologise for how late this response is.
Everything described in your review relates to issues that occurred under the previous ownership of the business. The unfulfilled order, the lack of communication and the misleading delivery promise were all problems the new team discovered when taking over the company. Customers should never have been left waiting or ignored, and the frustration you experienced is completely valid.
Pest Help is now under new ownership and being operated properly, with functioning customer service and reliable fulfilment in place. If you are still seeking a resolution, please contact info@pesthelp.co.uk and the team will ensure the matter is handled immediately, whether through a refund or a replacement.
Thank you again for bringing this to attention. Feedback like this helps the new team address past failings and rebuild trust in the service.
Not fit for purpose
The door fly curtain is not fit for purpose. Within a few weeks it was shredding. Very poor quality. No response from customer 'care'. I would not deal with this company again.
4 October 2022
Unprompted review
Reply from Pest Help
Thank you for sharing this, Julie, and the team would like to apologise for the very late response to your review.
The issues you describe – the fly curtain failing after only a few weeks and the lack of any reply from customer care – relate to problems that occurred under the previous ownership of the business. When the company changed hands, the new team found that a number of customers reporting faults had been left without any support, which is completely unacceptable.
Pest Help is now operated by new ownership, with a functioning customer care team and improved product quality checks. If you contact info@pesthelp.co.uk, the team will ensure your case is reviewed properly and that you receive an appropriate resolution.
Thank you again for raising this. Reviews like yours help the new team correct past failings and improve the service going forward.
Great new website and excellent service
Great new website - clear to read and understand and easy to navigate. Service was excellent- Ordered sonic badger repellent, I was informed immediately of the purchase and was kept in constant touch by email from leaving the depot to delivery, all over a period of 36 hours of order. EXCELLENT SERVICE, thank you.
15 September 2022
Unprompted review
Very poor
Placed an order on line which gave no indication the items werent in stock. Initially told the order had shipped which was incorrect and then all of my emails were ignored. I cannot recommend this company.
14 September 2022
Unprompted review
Reply from Pest Help
Thank you for sharing this and the team apologises for the very late response.
The issues you experienced, including incorrect shipping information, items not showing as out of stock, and emails going unanswered, relate to problems under the previous ownership. These failures should not have happened.
Pest Help is now run by a new team with proper stock management and customer support in place. Anyone affected is welcome to contact info@pesthelp.co.uk so the team can resolve any outstanding issues.
This is a FAKE company out to scam…
This is a FAKE company out to scam people. Do not order anything from them!! They have been reported to the online fraud police as multiple pest control shopping sites are all registered to the same invalid address and their information on Companies House is false. They will take your money with no further contact and goods will not arrive. Look out for their other websites which normally begin with ‘stop’ ie www.stopbirds.. or www.stopsquirrels... these are all registered under Pest Help Ltd and are all fake.
23 August 2022
Unprompted review
Reply from Pest Help
We are sorry to hear you think this. The business has recently undergone a change of ownership but this does absolutely not make it a 'fake' company. We are operational and happy to help customers with all their pest control needs. You are correct in saying we have multiple domains - there is nothing untoward about this and all of them are monitored daily.
If there is an issue with an item or the service you may have received, please send an email to our customer service team at customerservices@pesthelp.co.uk and they will be sure to help.
Great service! great product!
I ordered the Cockroach Kill and Control Treatment Kit, this product did a fantastic job!, as a plus the delivery was super fast and their communication was very good.
28 July 2022
Unprompted review
Dishonest, and awful customer service
Placed order (4242/120422/19) in April, at 10:00 on a Tuesday, as their website promised Next-Day delivery and I planned to be around for it. They didn't even bother processing the order until Wednesday, when I received a DHL e-mail at 11:20, 25 hrs after the order was placed! E-mailed to ask they cancel the order as I would not be available on Thursday; they never bothered responding and DHL left the parcel sitting outside my house overnight.
Had to send another e-mail before they bothered replying, whereby I had to return the item at my own expense, and multiple requests for full refund were ignored; leaving me out of pocket nearly £15 due to their lie of Next-Day delivery and the return shipping.
Avoid at all costs.
10 June 2022
Unprompted review
Reply from Pest Help
Thank you for leaving this detailed review and the team apologises for the very late response.
The problems you describe with delayed dispatch, lack of replies, a parcel left outside and having to pay return costs relate to how the business was run under the previous ownership. This fell short of the service customers should have received, especially where next day delivery was advertised.
Pest Help is now operated by new ownership, with improved customer service and clearer delivery processes in place. Anyone affected in a similar way is welcome to contact info@pesthelp.co.uk so the team can review the case and offer a fair resolution.
No communication & Delivery issues
No communication & Delivery issues. I purchased two products from one of their sister sites "Rat and mouse pest control" (order 2312m). Company states on website next day delivery(£5.95), even though I ordered at 09.20 on Thurs 5th May, It was not dispatched until Friday as received an email from DHL(no comm's from company). So did not get delivered until the following Monday. There is no phone number on the site & the only way of contact is via their email messaging service. Which I did use on the Friday to ask for a refund of some or all of the delivery charge & I'm still waiting for a reply.
10 May 2022
Unprompted review
Reply from Pest Help
Thank you for sharing this review and the team apologises for the very late response.
The issues you describe with delayed dispatch, lack of communication and no reply to your request for a delivery refund were problems linked to the previous ownership. Customers should not have been charged for next day delivery when the service was not met, and the lack of support was unacceptable.
Pest Help and its sister sites are now operated by new ownership with proper customer service and clearer delivery processes in place. Anyone affected is welcome to contact info@pesthelp.co.uk so the team can review the situation and offer a fair resolution.
Bought 2 product from them for spiders
Bought 2 product from them for spiders. One that I had received, looks totally different than on the photo of their website. I emailed and highlighted the issue, and got a reply that it was the very same product and the best for spiders. Well, none of them work. Spiders couldn’t care less about it. Funnily enough, my review disappeared from their website.
26 August 2021
Unprompted review
Reply from Pest Help
Thank you for sharing this review and the team apologises for the very late response.
The issues you experienced, including receiving a product that did not match the website image, ineffective items and the unhelpful reply, all relate to problems under the previous ownership. The new team is aware that some reviews were also removed in the past, which should never have happened.
Pest Help is now operated by new ownership with improved product checks and proper customer support in place. Anyone affected is welcome to contact info@pesthelp.co.uk
so the team can review the situation and offer an appropriate resolution.
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