Catch-it Pest Control Ltd Reviews 

297
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff.... See more

Company replied

Rated 5 out of 5 stars

I was so grateful for this service. Matt came out within an hour and laid traps and explained everything he was doing to prevent the infestation to continue. He was profession and polite and even caug... See more

Rated 5 out of 5 stars

Emergency situation on a rainy Friday night. Bryn arrived, and provided excellent service. He explained everything very clearly, and did what needed doing. He has a lot of experience and expe... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Catch-it Pest Control. The team have been great from start to finish. The communication has been excellent and the team have been really friendly and flexible, working around me havin... See more

Company details

  1. Pest Control Service

Information provided by various external sources

Catch-it Ltd provide reliable 24 Hour pest control London. We offer one of the best pest control services for emergency pest control in London and Harlow. We offer wasp and mice control, rat pest control, fly, flea and bed bug treatment, moth fumigation, fox, pigeon and squirrel control. We cover North, South, East, West and Central London and also Harlow and surrounding areas. We have full liability insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service! Friendly! Would highly recommend!

14 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you for your kind review Ben.

We are pleased that you have been pleased with our service.

Have a great day.

Rated 5 out of 5 stars

5 stars really don't do these guys…

5 stars really don't do these guys justice. After calling around they made me feel comfortable from the start. The gentleman who visited was really professional and knew exactly what he was doing.

Amazing from start to finish!

14 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you for the lovely review Sam.

We are really pleased that you are happy with our service. The technician, Richard, is an expert in his field and prides himself on always doing a thorough job and getting things resolved.

We hope you have an amazing day.

Rated 5 out of 5 stars

They don’t only get the job done...

They don’t only get the job done, but the under promise and over deliver. Last time I had a company look after us so well was probably in the early 2000s! So it is good to know that in our day and age there are companies that deliver good service. If you are looking for a dependable and reliable service then look no further.

14 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Donald,

Thank you for your kind review.

We feel we have the best team when it comes to service and we are glad you were satisfied with our work.

We look forward to working with you again in the future. Have a great day.

Rated 5 out of 5 stars

excellent service

excellent service
same day arrival
job done correctly f

9 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Elliot

Thank you for your lovely review.

It has been a pleasure to work with you.

Rated 5 out of 5 stars

Very quick effective service

Very quick effective service! Will use again if required.

3 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi George

We are really pleased, that you were happy with the service that we provided.

Rated 5 out of 5 stars

Very very good

2 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Paul

Thank you for the review, it was a pleasure working with you.

Rated 5 out of 5 stars

Can honestly say that Catch it pest…

Can honestly say that Catch it pest control are absolutely amazing! Their customer service is second to none! They reassured me through the whole process till my situation was resolved. All agents are friendly, polite and very professional. Bryn was extremely efficient and helpful sorted out my mouse problem. Offered advice & most definitely knew his job inside out. I would fully recommend Catch it pest control to anyone with a pest problem, & I definitely would use their services again if needed. Thank you so very much Catch it pest control. You definitely are the best!!

23 July 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sarah

Thank you for your lovely review. Bryn was recently promoted to our Central London Supervisor, this was entirely down to the wonderful customer service that he offers. He thoroughly enjoys finding solutions to clients' pest issues. I will pass on your feedback to Bryn and it was a pleasure working with you Sarah.

Rated 5 out of 5 stars

Very good service and very nice ppl

Very good service and very nice ppl. Would recommend it. Thank you guys for your help with moths :)))

4 July 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you very much for the great review.

Rated 5 out of 5 stars

Good service

Good service - came back without complaint to sort it out when the problem reappeared

Would recommend them

3 July 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Richard

Thank you for your great review. Once in a while, a problem turns out to be a little more persistent than we would like. It is for this reason, that we offer guarantees with our treatment regimes.

We don't leave our clients with problems, that is our commitment.

Rated 5 out of 5 stars

Daren was extremely professional

Daren was extremely professional at doing his job. He caught the rat in the house on first visit and laid enough traps to make sure that any remaining pests were caught. Great service. Thank you Daren.

26 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you Navin for the great feedback. Darren is an expert in his chosen field and loves finding solutions for his clients. We will be sure to pass on your feedback.

Rated 5 out of 5 stars

I had a persistent mouse problem and i…

I had a persistent mouse problem and i contacted Catch-It having been let down by another, much bigger, company. Gary, his technicians and his administrators were all friendly, efficient and very experienced and they were really happy to go the extra mile to help me. They were fantastic with my tenants, understanding exactly how to reassure them that i was doing my best to resolve the mouse problem. Gary kept me involved at every point and with Catch-It being a family-run company i always felt like i was being very personal attention. I would highly recommend them.

25 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sarah
Thank you very much for the review, it was a pleasure working with you.
We always do our best to explain to our clients, exactly what we are doing and trying to achieve because these issues can be very delicate.
I'm thrilled that we were able to resolve the issues for you.

Rated 5 out of 5 stars

Excellent

Great service, technician Chris Tucker was extremely thorough and went above and beyond with the job. He came back 4 times included in the price to check on progress/ lay poison/ ensure they didn’t return. Now thankfully we are mouse free! Definitely worth every penny.

25 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Camila

Chris certainly is an expert in his chosen field. We are thrilled that we were able to provide you with the quality of service that we promised and that you found us good value for money.

Thank you very much for leaving us the lovely review.

Rated 5 out of 5 stars

Experienced rat catchers

Experienced rat catchers
I found the team. prompt, helpful, understanding, professional, friendly, contactable 24hrs a day even for silly questions. The catcher who visited my place numerous times was great and shared many insightful stories and facts from his experiences.

25 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Tim
It is very unpleasant when your home is invaded by pests. We are really pleased that we were able to find a solution and eradicate the problem for you.
It was a pleasure working with you.

Rated 5 out of 5 stars

Really good customer service provided

Really good customer service provided, very punctual and professional. Overall very pleased and thanks again Sir Bryn for your help!

21 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Stefan

Thank you ever so much for the great feedback and I will be sure to pass on your feedback to Bryn.

Rated 5 out of 5 stars

Friendly,trustworthy and efficient

Friendly,trustworthy and efficient. These guys put me at rest about the problem and dealt with it in ni time. I would highly recommend this company for their professionalism and standard if work. No more little furry friends hoorah!!

21 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Nikki

We're thrilled that we were able to eradicate them for you.

Thank you for the lovely review, it was a pleasure working with you.

Rated 5 out of 5 stars

great service and got the job done straight away!

very efficient and friendly team, response rates were very impressive.

19 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sagar

Thank you for the review, we are glad to have been of service.

It was a pleasure working with you.

Rated 5 out of 5 stars

We had heard noises in the ceiling but…

We had heard noises in the ceiling but were not sure what sort of rodent had gotten into the house. Catch-it were helpful on the phone suggesting a course of action and then Bryn came round and found the drain where the rat was getting in within about 10 minutes. We had three visits from Bryn to check progress and are now completely rat free. Great service and would not hesitate to use them again should the need arise.

18 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thankyou for the review Mr Watson, we are really pleased that we were able to resolve the issue for you.

Rated 5 out of 5 stars

CATCH IT!!

CATCH IT!!! The name says it all fantastic. Extremely helpful friendly staff. especially Darren who has gone above and beyond to help.So if you ever need to get rid of your pest, call catch it and your worries will be over.

14 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sarah

Thank you for the lovely review. Darren was recently promoted to Operations Manager and that was a simple reflection of his very high standards of service that he provides.

Its always been a pleasure working with you.

Rated 5 out of 5 stars

Thank you!

Chris made me feel completely at ease in a really rubbish situation- he went above and beyond to make sure my problem wasn’t just solved, but that I felt as good as I could durin the process. I thoroughly recommend Catch em and Chris!

14 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Alex

Thank you very much for your feedback and the lovely review. We will be sure to pass on your feedback to Chris.

Rated 5 out of 5 stars

Great service

Great service - always on time, efficient and friendly

13 June 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Stephen

Thank you for your review, we're very pleased that you were happy with the work that we did for you.

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