The Pest Control Co Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very thorough and professional job…

Very thorough and professional job thanks Martin

13 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thank you

Jordan arrived on time and was very pleasant and efficient. He explained the work he had done and what he expected to happen in the future.

13 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Thomas was very professional, courteous, knowledgeable and polite.
Would recommend.

9 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really knowledgeable and helpful member…

Really knowledgeable and helpful member of the team.

10 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan was an absolute pleasure to deal…

Jordan was an absolute pleasure to deal with. He took time to listen to my queries and answered all my questions in detail, which was very reassuring. He also gave advice about boarding the loft and removed the dormant nests (at my request) although they posed no risk. He certainly went above and beyond!

9 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

woodworm treatment in cellar

Tom arrived on time and was very competent, doing a thorough job. He was polite, helpful and friendly and made no mess.

10 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Jordan kept me informed of his arrival time. He removed the 2 nests very quickly. He was very knowledgeable, explaining the life cycle of wasps and what to look out for in the future.

9 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Aidan

Aidan was polite professional arrived on time even letting us know when that would be .We found him positive and informative a great experience Thank you

9 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service…

He knows his trade very well,instills confidence in what he has achieved. Would recommend his services.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Aidan made me feel confident.

Aidan made me feel confident that he knew what was required in my rat situation. He explained what had happened, and how he was going to treat it. I feel assured the treatment will get the problem resolved!!!

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very professional service

The company's representative turned up within 24 hours of me calling and was very polite and professional in his interactions with me, explaining things in helpful detail and responding to my questions. I would recommend this company based on my experience.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service. Reassuring, prompt and friendly!

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Squirrels. I had a company from South Essex who…

I had a company from South Essex who did not resolve the problem of squirrels in my loft. This company are extremely professional. Aiden has left extra traps outside my house, on the conservatory roof, to ensure that any more roaming around in the garden are caught and dispensed with. Personable young chap, efficient and knows what he is doing.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good service

The operative on site today was very professional, kind and helpful. Completed the job very thoroughly in all areas.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Brilliant service.

Jordan, the Pest Control technician was prompt, polite and professional. He had very good knowledge and was very helpful. Amongst all of that, he was thorough and explained what he was doing and why, which was much appreciated. I’d recommend JG to anyone.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Knowledgeable of problem

Artur arrived punctually, and clearly explained the next steps required. He was knowledgeable and reassuring that our 'pest' issue could be resolved.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Professional service

Aaron was really professional and reassuring throughout the visit, taking the time to explain the process, conduct a full survey and provide advice

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good Job!

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed.
Hopefully this will be the first step in eradicating the problem.
Had not anticipated that inside and outside would be booked as two jobs though, as I had explained that there were rats in both locations. I had assumed they would be linked.

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rats

Jordan is very knowledgeable on rats, professional, friendly & polite on both visits! I would recommend JG Pest Control for Jordans services at my property, he is a credit to your company

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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