The Pest Control Co Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy with Jordan but not with the…

Happy with Jordan but not with the company.
Wouldn't use again.

23 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very pleased with Artur's work .

Very pleased with Artur's work .
He was very thorough, explained what he was doing at each step and a really charming chap..I would say a definite asset to your company.
Well done Artur.

12 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan was really helpful and had lots…

Jordan was really helpful and had lots of good advice, he was very knowledgeable and willing to go above and beyond to try to figure the problem out. He was very friendly and reliable too

23 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

We had a great experience with Aaron…

We had a great experience with Aaron today. Took a look at our pest problem, identified the issue and we hope it will be resolved. Aaron was courteous and gave us good information and did a thorough job. Many thanks

23 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really good experience with Graham

Really good experience with Graham, he was calm, reassuring and professional. He made a stressful situation much better :-)

24 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. I called before 8am and really needed someone out today, Jordan arrived shortly after 10am. He was very polite, friendly and knowledgeable. He highlighted area's of concern, fixed one on the spot. Explained the process and what happens next. I feel more reassured.

24 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

professional friendly…

Jordan was very professional friendly and informative about the process.
Definitely would recommend to others.

24 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Problem solved

Thomas has made every effort to solve our problem with mice and a rat, in our house. He as been extremely diligent in investigating possible entry points and appears to have solved the problem. he is very knowledgeable, very professional and clearly takes a pride in his work.

22 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Extremely professional and…

Extremely professional and knowledgeable about our situation

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Super friendly and informative

The two guys that came to my home were incredibly friendly and made me feel at ease immediately (Graham was one) - really informative as I had many questions, not being in this position before. Will definitely use again

22 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Comfortable communication

Great communication, helpful and polite.

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Very knowledgeable and friendly service…

Very knowledgeable and friendly service from Jordan. I hope, obviously, not to need their services again, but if I did this company would be the first I’d call.

22 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Graham was great

Graham was great! Quickly identifying the potential problem and we will hopefully find a resolution soon :)

22 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan was very efficient and…

Jordan was very efficient and professional in his approach.
He sorted out our mice infestation and explained exacly what he was doing and what we needed to do as a follow up.
He is highly recommended.

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable
Polite
Precise

22 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Although we couldn't find any signs of…

Although we couldn't find any signs of activity bait has been left as a precaution. I really don't like mice and Aiden put me at ease. Very professional! Will follow up in 2 weeks time. Would definitely recommend you.

22 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great customer service from Aaron

Great customer service from Aaron. Very knowledgable and took into consideration when explaining the areas of concern. Look forward to a follow on visit. Would recommend Aaron.

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really nice man explained what he was…

Really nice man explained what he was doing. Quick and efficient.

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Thomas was polite

Thomas was polite
Explained what the problem was
Arranged for the company to contact me about a drain survey - which he explained was a different part of the company
Problem not resolved as yet

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Another great and smooth follow up ⭐️

A follow up visit with Graham was fab. He is very knowledgable and put my mind to ease with my worries of the rodents with my 2 young kids.
He checked more suspected areas for me.
Arrived within the time agreed.
I had to rearranged this follow up last minute and customer services was really nice and rescheduled with no issues for me.
Thank you all!

21 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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