Pestforce UK Reviews 

180
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and professional staff, who are often described as knowledgeable and efficient in resolving pest problems. Many people appreciate the quick response times to initial inquiries and the promptness of visits, which helps to alleviate concerns quickly. Reviewers frequently highlight the excellent service, noting that technicians leave properties clean and tidy, provide helpful advice, and offer clear communication throughout the process. However, some people were dissatisfied with the service, citing poor communication, unresolved problems despite significant payments, and a lack of follow-up after visits. These customers expressed frustration and felt let down, advising others to exercise caution before paying for services.

What people talk about most

Service

People report positive experiences with service, often highlighting quick response times and efficient... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification. left our pro... See more

Company replied

Rated 5 out of 5 stars

Darren came out today and gave very helpful and informative advice about vermin. He very kindly didn’t charge me as he felt I would be wasting my money unnecessarily. Had I used another company I wou... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Andy in Chelmsford. Rat spotted in back garden over weekend. Called Andy on Sunday afternoon and he was round the following morning. Great advise to prevent future problems... See more

Company replied

Rated 5 out of 5 stars

Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog 🐕 😂. All in all an excellent service by Louise and the whole team. They were... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(180)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommendation

We used Pestforce UK when we had problems at different times with wasps & mice. Paul Hutton their pest controller for our area successfully got rid of both problems this was done in a professional, timeously & friendly manner. We would be happy to recommend him.

22 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thanks so much for the review

Rated 5 out of 5 stars

Mole Invasion.

Mole Invasion.
I have had to call upon the services of Jack Ellis/Pestforce on several occasions to deal with moles in my garden and he has always turned up at the appointed time and dealt with this problem efficiently and in a pleasant manner. I have no hesitation in recommending his services to anyone with a pest control problem.

13 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thanks very very much for the review

Rated 5 out of 5 stars

Wasps removed

Joe (Heath) was very helpful, polite and friendly and got rid of our wasp problem (they'd taken up lodgings in an airbrick outside the kitchen!) efficiently and effectively in August '24. Thank you Joe.

21 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for your kind words! It was a pleasure helping you.

Rated 5 out of 5 stars

Quick, competent and effective

Mick was available on short notice and dealt with the problem effectively and at a reasonable price. Very happy with service.

18 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re thrilled to hear you had a great experience with us!

Rated 5 out of 5 stars

Good end result on the work carried out…

Good end result on the work carried out to remove the pest infections in the loft. Asked to meet Malcolm at the rented out property to view the work carried out a week later before payment was made, in which he agreed too.

12 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your feedback means the world to us—thank you!

Rated 5 out of 5 stars

Highly recommend

Great service. Have recommended to neighbours.

26 February 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad we could assist you. Thank you for your review!

Rated 5 out of 5 stars

Excellent

Excellent, prompt service. Helpful and obliging personnel. Service provided with check-ups on progress.

15 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your support keeps us motivated. Thanks so much!

Rated 5 out of 5 stars

Speedy resolution to rodent infestation…

Visited very quickly after call was made. 3 visits and three dead mice. Sound advice on how to prevent re-occurrence.

Friendly and professional service -

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s wonderful to know we met your expectations. Thank you!

Rated 5 out of 5 stars

Highly recommend!

Highly recommend, very efficient and friendly service and effective treatment and handling of the problem

16 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We appreciate your kind feedback—thanks for choosing Pestforce!

Rated 5 out of 5 stars

Friendly and responsive service

Ashley Bintcliffe and his team are efficient, knowledgeable and friendly. I have used them twice now and they have responded brilliantly to some tricky challenges. I would highly recommend them

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your satisfaction is our top priority. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent service

Visit to assess problem and deal with it was made very soon after I reported it. Follow up visits are made for further baiting if necessary.

14 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Helping you was our pleasure. Thanks for the great review!

Rated 5 out of 5 stars

Great company, great results!

Friendly, experienced and punctual. Great comms, always explaining what they are doing and why. Great results!

3 January 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your positive feedback made our day. Thank you!

Rated 5 out of 5 stars

Pest control you can rely on!

Alex was great with immediate advice on the phone, turned up as planned and dealt with the pest issue for myself and neighbours swiftly and discreetly.

A couple of visits required and everything was taken care of professionally.

Throughly recommended

1 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re delighted you’re happy with our service. Thanks so much!

Rated 4 out of 5 stars

Prompt and positive helpful response

Ashely responded positively and promptly to our recent request for help. he identified our problem pest and arranged immediate treatment options.
The only slightly negative comment is that he was then unable to reattend for 2 weeks over the Xmas/New Year period. Although I am delighted he and the company are able to take a break themselves, it would be nice if there was an option available for occasions when extra help is required over this period.

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for trusting us. Your review is greatly appreciated!

Rated 5 out of 5 stars

I had a problem with mice in the house

I had a problem with mice in the house. Jack inspected possible entrances to the house, covered any outlets with wire mesh covers and put traps down. This worked as I’ve had no problems since. Very pleased.

28 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s always rewarding to hear such kind feedback. Thanks!

Rated 5 out of 5 stars

First class service and great results

I had an issue with vermin in the loft. Ashley was very friendly, efficient and the treatment was effective. I would recommend him without hesitation

10 May 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad you’re pleased with our work. Thank you!

Rated 5 out of 5 stars

I can recommend Craig and Pestforce!

Craig was polite, punctual and knowledgeable. He resolved our mouse problem and has guaranteed that they won’t return. I can recommend Craig and Pestforce!

12 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your satisfaction makes our efforts worthwhile. Thanks a lot!

Rated 5 out of 5 stars

Prompt service

Prompt service, reviewed until pest problem solved, mouse free house!

20 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We loved working with you. Thanks for the amazing review!

Rated 5 out of 5 stars

Excellent Service

Mick was excellent - both great communications and service as well as prompt and flexible. No question would use again if problem resurfaced. Highly recommended.

3 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s customers like you who make us love what we do. Thank you!

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