While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Gewerbezone 16, 6404, Polling in Tirol, Austria
4.6
15K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality big size clothes.
Reply from Personalshop
Dear Mr. B.,
thank you very much for your positive review of your order!
Best regards
Your Personalshop Team
I will never ever buy anything in this shop. They ship the wrong order and refuse to replace, they said the item that I ordered is not available that's why they replace with other brand. I checked their shop but the item that I ordered is still available, I'm not sure what's wrong with the people working there.
Reply from Personalshop
Dear Mr. or Mrs.,
thank your for your feedback.
Please feel free to contact our customer service in case you still have any problems with your order.
Best regards
Personalshop-Team
Reply from Personalshop
S. g. Damen und Herren,
wir möchten uns aufrichtig bei Ihnen bedanken für die erfreuliche Bewertung unseres Produkts.
Mit freundlichen Grüßen,
Ihr Personalshop-Team
Very good shop, good customer service. They have many offers and interesting products. I am just s bit sad they only deliver to Germany/Austria. It would be great if they would go international ;)
I continually buy from the Personal Shop because they have good products and good service. They look after their customers.
Keep on. But try your best to look on good quality for those who are ready to pay more.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
