Personalized Planet Reviews 4

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shopping & Fashion

Written by the company

Our personalized keepsakes, wall decor, doormats and garden flags are unique gifts for everyone in your life. Whether you’re shopping for a birthday, holiday, or special occasion like Mother's Day, you’ll find something unique and thoughtful. We have g...


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THIS PLACE IS A SCAM!!!!!!

THIS PLACE IS A SCAM!!!!!!! I ORDERED A PERSONALIZED ORNAMENT FOR A CO- WORKER AND NEVER RECEIVED MY ITEM!!!! DIFFICULT TO CONTACT THESE PEOPLE!!!! MY ORDER SAYS PAID BUT UNFULFILLED!!!!!! THAT WAS 3 WEEKS AGO!!!! LOOKS LIKE I HAVE BEEN SCAMMED!!!! I HAVE BEEN TRYING TO CONTACT THEM BUT NO RESPONSE!!!!!! NEVER AGAIN WILL I PURCHASE FROM THIS PLACE!!!!! DONT WASTE YOUR TIME ENERGY OF MONEY WITH THESE CON ARTISTS!!!!!!!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Don't expect your order in a timely fashion

On January 30, 2025 I ordered a personalized blanket for my grandson's birthday. After waiting 10 days I emailed the company asking where the order was. They responded the next day that they would look into it. Two days after that I received a response that it was shipped February 12 and would arrive February 18th, two weeks after my grandson's birthday. I can only hope the blanket is good quality. Based on my experience so far I am not hopeful. I will never order from them again.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I placed an order and received it with an incorrect monogram. I emailed them and they replied right away With an apology. They then asked if I wanted a replacement or a refund. They immediately placed the second order and it is being mailed. Very easy to work with, immediately took ownership and rectified the issue. I will definitely order from them again!!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a personalized Easter basket…

Ordered a personalized Easter basket for my niece. It arrived early and she is ready to find some eggs. She was very excited to see her name on it. Great quality, quick shipping, and delivery.

16 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look