Needed a last minute cutout and the service was fantastic from start to finish from these guys! I emailed prior to ask if I ordered express would I receive by a certain date. A lovely lady Trish... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using personalised cardboard cutouts for a long time. Quick reply, dimensions accurate as charged for, reasonable prices. Highly recommend and I keep ordering it.
Ordered on the 15th (my order number is 22074) pretty sure I've lost my money on this purchase because I've had no email update since or any communication not even to let me know if something is wrong... See more
Company replied
These guys are amazing at what they do never had a problem with any request. I’ve asked for always arrives on time and a great price. 🌟
Company details
Written by the company
Personalised Cardboard Cutouts is a family-run UK printing business based in Hertfordshire. Since 2014, we have helped thousands of customers turn their photographs and ideas into memorable custom cutouts, displays and event pieces. We create personalised life-size, mini, giant, pet, face-swap and caricature cardboard cutouts, alongside selfie frames, signs, backdrops and promotional displays. Our products are used for birthdays, weddings, anniversaries, memorials, schools, theatres, festivals, television productions, exhibitions and corporate events. Every personalised order begins with the customer’s own image. Our experienced team checks the photograph, prepares the artwork for print and carefully produces and finishes the item in the UK. Freestanding cutouts include a folding back strut and are designed to fold for safer delivery, quick assembly and convenient storage. We have supplied individuals, charities and organisations across the UK, including the NHS, BBC, ITV, Airbus and UK Power Networks. Whether we are creating one surprise birthday cutout or a larger event order, every project receives the same care and attention. Standard UK delivery is normally 5–7 working days, although customers should allow up to 10 working days during busy periods. Express delivery is available in approximately 2–3 working days. Customers ordering for a fixed event date are welcome to contact us before purchasing so we can advise on the most suitable delivery option. Order confirmations and dispatch updates are sent to the email address supplied at checkout.
Contact info
Unit12 Church farm, Ardeley, sg2 7ah, Stevenage, United Kingdom
- 07305694824
- info@personalisedcardboardcutouts.co.uk
- personalisedcardboardcutouts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor service
I ordered a cut out for a 50th birthday on 1 December. It still hasn't arrived and the birthday has passed. Have tried emailing, phoning for refund but no response.
My personalised cardboard came up super…
My personalised cardboard came up super nice! I have so many ideas and pranks in my mind that I can pull off with this hehe. I will definitely be ordering from here again.
We are very happy
We are very happy! They are doing great job and there weren't any hiccups on the road. Thanks.
The print is just great
The print is just great! The customer service was also very helpful and I can wholeheartedly recommend them to others!
Everything arrived in time and I am…
Everything arrived in time and I am happy. Thanks!
Very courteous customer support team…
Very courteous customer support team and great products! The shipping was bearable and I am happy. Thanks.
Good quality products
Good quality products and super shipping despite the holidays or global pandemic, these guys deliver every time! Many thanks.
Had to wait a while
Item finally arrived after over a month & many emails. Quality is great, shame about the time delay
Great quality print and good service
Great quality print and good service. I wanted a cutout of my son In a dinner suit. He lives in Australia and couldn’t make his mom’s 60th birthday. They were great in finding a high res image to use and photoshopped my son to look like he was wearing a suit. It came out great. His mom was over the moon. Can’t recommend them enough...we ordered two more of them.
Great product
Great product,
I ordered a cutout from an old image. the print quality was amazing. Would definately us them again.
Do not order
Do not order! Not reliable. Product does not arrive. The company does not communicate. Poor, Poor, Poor. No matter how many times you call they do not follow up.
Please DONT order anything
Please DONT order anything, i spent over 100£ for my daughter birtday party nothing recieved no email no deliveries. BIG DISSAPOINTED.
I never received the goods I purchased 8 weeks on
I never received the goods in time for my daughters birthday party and I ordered 6 weeks in advance. I battled to get hold of anyone ad no replies to my 6 emails chasing my order. They did call me once and we came to a new arrangement as apparently they couldn't ship the cut-outs; it worked out more costly than they originally quoted. It was agreed they would send me wall stickers instead. This was over a month ago and still no goods. It has been just over 2 months since the original order. I emailed a week back...no reply. Very annoying.
Absolutely thrilled with our order and…
Absolutely thrilled with our order and customer service was brilliant. Would highly recommend these and definitely use them again
Ordered at the beginning of July and it…
Ordered at the beginning of July and it is now the 18th July and I was supposed to get it within 3 days. Spoke to a lady who said it had got lost in the post. And now she won't answer any of my calls. Fuming as I need this for a hen do and it was £60 so not cheap!!! Will be taking it further if I don't hear communication within the next day
Great product
We had a bit of a bumpy ride with our cutout as the first one disappeared in the post, but PCC prepared another which I received in good time. They had to work from a 40 year old wedding photo and I was so pleased with my giant cutout it looks fantastic. Can’t wait to see how many laughs it’s going to get. Thanks again.
It's been two weeks and my order still…
It's been two weeks and my order still hasn't arrived....
Excellent service
Excellent service! I had to contact customer services twice as i had put the wrong delivery address on the order, but it was dealt with very quickly and efficiently.
Cutout arrived quickly and is the best quality- we are delighted with this purchase!
Great quality cut out and good…
Great quality cut out and good communication about delivery date.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








