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Pero Reviews 

289
•
TrustScore 5 out of 5

4.9

Pet Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural ingredients and the wonderful products that consistently leave their dogs healthy, active, and thriving with shiny coats. Consumers consistently highlight the remarkably fast delivery times, highly user-friendly ordering platforms, and dependable repeat schedules that make regular purchasing completely effortless and entirely reliable. Some reviewers were not happy with minor logistics and transit details, specifically mentioning misrouted parcels sent to incorrect regional locations, awkward address labels placed over original details, or occasional packaging issues like split bags upon arrival.

What people talk about most

Product

People report positive experiences with product, highlighting high quality ingredients and excellent value.... See more

Delivery service

Customers had positive experiences with delivery_service, consistently highlighting the fast and reliable... See more

Quality

Users describe positive interactions with quality, consistently highlighting high satisfaction with the food.... See more

Order

Customers consistently note positive experiences with order, highlighting an easy and straightforward process... See more

Service

Consumers find service to be excellent and reliable. Reviewers frequently highlight the speedy delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more

Company replied

Rated 5 out of 5 stars

Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more

Company replied

Rated 5 out of 5 stars

Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more

Company replied

Rated 5 out of 5 stars

Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more

Company replied

Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

About Pero

Written by the company

Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.

Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!

Contact info

Promotion box for Pero

Trial Packs now available

2kg bag, free treats & £10 off your next purchase with every pack!

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(289)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Really lovely friendly company

Really lovely friendly company. The dog food is top quality and my labradors have brilliant shiny coats. The bags are always dispatched very quickly and arrive well packaged. Proud to be supporting a great Welsh business.

19 June 2025
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Reply from Pero

Thanks Alison for the lovely review. It's so nice to hear that your Labradors are doing well on our food and that they are receiving their deliveries quickly.

Rated 5 out of 5 stars

Express delivery and lots of choice

Express delivery and lots of choice. British made and customer service is very good. It's nice to find a food my dog will eat even though she is fussy.

12 May 2025
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Reply from Pero

Thanks for the review Sian!

Rated 5 out of 5 stars

Great products @ Pero

Great products @ Pero! Delivery was quick and packaged well. Food is excellent quality and if the dog could type (and she had her own phone) I am sure she would also give 5 stars for this local product.

14 April 2025
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Reply from Pero

Thanks for the review Catherine!

Rated 5 out of 5 stars

All good.

Easy to order and quick delivery. Points system is good. Dogs doing well on the food.

3 April 2025
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Reply from Pero

Thanks for the review!

Rated 5 out of 5 stars

Good quality dog food at a reasonable price delivered to your door

We find it a good quality dog food at a reasonable price which our dog wolfs down and she seems to thrive on it. People often remark how her coat is in such a good condition. We order the food by subscription which works well, we receive a discount compared to a one off order and it means we do not run out. Furthermore, it’s easy to adjust the times between deliveries and cancel deliveries. The food always arrives promptly.

26 March 2025
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Reply from Pero

Thanks for the great review Mike!

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