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Pero Reviews 

291
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural ingredients and the wonderful products that consistently leave their dogs healthy, active, and thriving with shiny coats. Consumers consistently highlight the remarkably fast delivery times, highly user-friendly ordering platforms, and dependable repeat schedules that make regular purchasing completely effortless and entirely reliable. Some reviewers were not happy with minor logistics and transit details, specifically mentioning misrouted parcels sent to incorrect regional locations, awkward address labels placed over original details, or occasional packaging issues like split bags upon arrival.

What people talk about most

Product

People report positive experiences with product, highlighting high quality ingredients and excellent value.... See more

Delivery service

Customers had positive experiences with delivery_service, consistently highlighting the fast and reliable... See more

Quality

Users describe positive interactions with quality, consistently highlighting high satisfaction with the food.... See more

Order

Customers consistently note positive experiences with order, highlighting an easy and straightforward process... See more

Service

Consumers find service to be excellent and reliable. Reviewers frequently highlight the speedy delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more

Company replied

Rated 5 out of 5 stars

Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more

Company replied

Rated 5 out of 5 stars

Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more

Company replied

Rated 5 out of 5 stars

Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

About Pero

Written by the company

Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.

Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!

Contact info

Promotion box for Pero

Trial Packs now available

2kg bag, free treats & £10 off your next purchase with every pack!

4.9

Excellent

TrustScore 5 out of 5

291 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(291)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy dogs

Excellent service as well as food. Both dogs tuck in with gusto!

12 December 2025
Pero logo

Reply from Pero

Thanks for the great review Michael. It's great that your dogs love our food.

Rated 5 out of 5 stars

Quick delivery & well packaged

Quick delivery & well packaged.
Price was good & cheaper than the shops.

2 December 2025
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Reply from Pero

Thank you for the review Nichola. Glad to hear that your order was delivered quickly and efficiently.

Rated 5 out of 5 stars

Great service

As usual my order was delivered within a couple of days really impressed with the service many thanks

28 November 2025
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Reply from Pero

Thank you for the review Michael, I'm so glad to hear that your orders are being delivered quickly.

Rated 5 out of 5 stars

No fuss best price free postage

No fuss best price free postage

28 November 2025
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Reply from Pero

Thanks James the review is much appreciated, we're glad to hear that your receiving the best service from us.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, very fast delivery. A very happy dog.

28 November 2025
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Reply from Pero

Thanks for the great review Jane, glad to hear that were still keeping your dog happy.

Rated 1 out of 5 stars

Made my dog bad

I came off raw and started giving my staffy this food. At first he would not touch it. But think hunger got the better of him. I have kept it going but now I have binned it. He came out in hives all over and red itchy skin. I stopped everything to find out what it was but still same. Soon as I stopped this food and put him back on raw it all went away. Don't know what's really in this but was no good for my dog that's just turned 1. He's bad being a pup with full of energy that went with this food. I would keep away.

4 December 2025
Unprompted review
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Reply from Pero

Hi Paul,

We're very sorry that this happened to your dog, it sounds like they may have been allergic to an ingredient in the food, possibly Chicken as it is the main ingredient within that recipe. This will have caused the irritation that your dog experienced.

Apologies once again, and thanks for reviewing.

Pero

Rated 5 out of 5 stars

Best fish treats

We couldn’t be happier with our order from Pero. The treats we got this time(salmon skin and chicken legs) are both of high quality, fresh and well packed. I expected the salmon skins to be smaller but they are very good size, about 20cm long. I’ve ordered the flatties before and they were also very much to my dog’s liking. I can only recommend

18 November 2025
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Reply from Pero

Thanks for the great review Maria. We're so happy to hear that you love our treats and that the service and quality is great for you.

Rated 5 out of 5 stars

Ideal for fussy eaters

Have tried various foods for Jess who is a very fussy eater and honestly she loves this Gold plus dried food. The packaging is very good, delivery is first class and I would not use any other dried food now for Jess. It does what it states.

25 November 2025
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Reply from Pero

Thanks for the great review Jane. We're so happy to hear that Jess is doing so well on our food.

Rated 5 out of 5 stars

Pero

Quick delivery
Money off coupons always sent
Free gift is always appreciated and lovely

19 November 2025
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Reply from Pero

Thank you for your review GJ. We're so happy that our service and quality is appreciated.

Rated 5 out of 5 stars

SBT food

Super , quick delivery .
Staffy loves his SBT dried food !
Thanks

10 November 2025
Pero logo

Reply from Pero

Thanks for the great review Tina. We're so happy to hear that your Staffy is loving our SBT!

Rated 5 out of 5 stars

Excellent service and Value dog food

Excellent service with easy to use order system and very fast delivery.
Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes.
Their allergies have disappeared and their coats are shiny.
They look healthy and full of vitality and our elder dog seems more perky again.
Really good value for money dog food that delivers on all fronts will definitely recommend and be ordering again.

30 October 2025
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Reply from Pero

Thanks for the great review Angie. We're happy to hear that you are receiving your orders as expected with fast delivery and efficiency. What's even better is when we hear how healthy and happy your dogs are.

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. Kept informed of delivery times.

29 October 2025
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Reply from Pero

Thanks for the review Jan. We're really happy to hear that we are getting your orders to you as quickly as we can and also keeping you informed of the arrival.

Rated 5 out of 5 stars

Fast delivery and I believe the…

Fast delivery and I believe the ingredients used in Pero food is of a very high quality. Am currently using the fussy eater and the hypoallergenic for my dogs

27 October 2025
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Reply from Pero

Thank you for your review Mrs Clements, Were happy to hear that our service is fast and efficient and that your dogs are happy with our all-natural ingredients food.

Rated 5 out of 5 stars

I was recommended this company by a…

I was recommended this company by a friend, I have a 8yr old staffie with severe allergies, I started him on the pero gluten free, and honestly he’s doing so well, tummy seems a lot more settled now, so quick and easy to order and set up subscription, really good quality food, not over priced, can’t thank them enough

14 October 2025
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Reply from Pero

Thanks for the great review Mandy. We're so glad to hear that your Staffie is much happier with the change in food.

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience, fast delivery .... Which made the dog happy. Look forward to purchasing again.

21 October 2025
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Reply from Pero

Were so happy to hear that you had a great shopping experience Paul. Thanks.

Rated 5 out of 5 stars

Great product

Great product, and excellent service

14 October 2025
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Reply from Pero

Thanks for the great review SB!

Rated 5 out of 5 stars

Quality dog food, Quality service

Quality dog food, value for money, always delivered on time. Also, when I ran out a few weeks ago, they brought my order forward to next day. Great service

8 October 2025
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Reply from Pero

Thanks for your review Paul! That's great to hear that we were able to help so fast and that your orders are delivered with efficiency.

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