Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on t... See more
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Review summary
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I love my new rugs, however the color when I received was not what the color looked like online. This is the reason I gave a less than perfect score. Fortunately the rugs still work.
Company replied
As I stated before, I like your product line- and have been very satisfied with my purchases-however, to increase sales and to stimulate customers Perigold should encourage customers to purchase... See more
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PERIGOLD has beautiful furniture-and the furniture is from top furniture companies. They also stand behind their product line-white glove service is standard for PERIGOLD. Product line from... See more
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Company details
- Furniture Store
- Bathroom Supply Store
- Bedroom Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
The destination for luxury home. We’re the first to bring the world’s best design brands together in one place with the largest-ever selection of meticulously made designer home furnishings – in-store and online. Our curated selection spans every style and space – from traditional to modern, indoors and out – so you can create a look that’s uniquely yours. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. Our growing house of brands grants you access to pieces that were once exclusive to showrooms and trade professionals. Not only are these brands on-site and in-store; we’ve partnered with the leading names in interiors to shop our site and share their styles. Our exclusive Designer Shops, where tastemakers we trust pick products they love, offer a unique shopping experience where you can explore and bring home the selections of over 40 top designers. Looking for more inspiration? Our ever-changing (and evergreen) style edits feature new looks, fresh ideas, and styling advice – from peeks into designer projects (and the products to match) to seasonal style features featuring the ultimate upgrades. For more hands-on advice, schedule a free session with our Design Services team. You’ll get one-on-one time with one of our in-house design experts to help realize your vision, from the first mood board to the final touches. At every step, we promise an extraordinary experience – with free, fast, full-service delivery* by Wayfair. And if you’re not satisfied, whether your order isn’t quite what you expected or you find a better price? Our Concierge team will make it right – guaranteed. Visit us today and discover something extraordinary. *Free shipping applies to orders $35 and up. Full-service delivery options may incur additional fees. Exclusions apply; see our shipping and return policy for full details on perigold.com
Contact info
Boston, United States
- (844) 756-4747
- service@perigold.com
- perigold.com
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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My experience is consistently great
My experience is consistently great! We've ordered an array of furnishings and have been 100% satisfied - from the ordering and availability on the website to the communication during transit to the shipping and packaging, superb from start to finish.
2 March 2026
Reply from Perigold
Hi Amy, thank you for the wonderful review! We appreciate your business and review!
Do not do business with this company. They cannot be trusted.
My selected shipping option was changed (downgraded) TWICE, unauthorized, by someone in your organization who had access to the web page. Your customer service was unhelpful, unresponsive and could only tell the same information I had access to online. “Our system shows”. … your “system” was manipulated.
3 March 2026
Reply from Perigold
Hi Rita, we are truly sorry to hear of this experience. We are showing the confirmation emails show the same level of service received at time of delivery. We will absolutely look into what you've experienced and again apologize for the inconvenience and frustrations caused.
I had an issue with my delivery part of…
I had an issue with my delivery part of my order was damaged and customer service was so supportive in helping me come to a resolution. Very kind and bc of the support shown I will definitely be a returning customer. Thanks
3 March 2026
Reply from Perigold
Hi Patricia, we are happy to have been able to help resolve the issue you experienced and cannot wait to see what you pick in the future. Thank you for your business and review!
The arrival was prompt
The arrival was prompt, the packaging was excellent, the product and installation instructions were very perfect. I couldn't be more pleased.
3 March 2026
Reply from Perigold
Thank you for the wonderful review, Joney!
Delivery was quicker than I expected
Delivery was quicker than I expected. Delivery drivers were very courteous and efficient. Our table was set up in no time!
3 March 2026
Reply from Perigold
Thank you for the review!
the birds are really well made look…
the birds are really well made look great on my outdoor table which is screened in. color beautiful love them so cute.
3 March 2026
Reply from Perigold
Thank you so much for your review, Stephanie!
The chairs arrived within a week and…
The chairs arrived within a week and are absolutely gorgeous and of good quality.
3 March 2026
Reply from Perigold
Glad you love your chairs, Vivian!
Audrey
Audrey, our customer service person, was excellent. She helped us resolve our issues. That being said, our main concern was with model 13058E TV console with realflame firebox. Audrey helped us to obtain the correct bottom panel after 2 tries. Assembly of the actual console went well. Screwing the firebox into the console was impossible. The allen wrench provided had a short handle that required putting your hand in the space between the cabinet and firebox to tighten the screws. The space is 2 inches. Even though I have smaller hands than my husband, it was impossible for me to reach in, hold the allen wrench, and tighten the screws. After working on it for over 30 minutes, we gave up, and used a drill and our own screws to secure the firebox. Very poorly planned assembly/construction. One of the edges on the top panel already also has a small chip. I questioned the piece's durability. Update: After submitting my original review, I did receive a response from Perigold saying they would pass on my feedback to the furniture provider. I appreciate them doing so and hope it helps future customers who purchase this product.
2 March 2026
Reply from Perigold
Hi Linda, we are sorry to hear how difficult the assembly was and the frustration that it caused. We are happy to hear that Audrey was able to help you resolve the other issues you've experienced with this order. We greatly appreciate your honest review and we will pass along this feedback.
Always a professional experience!!
Always a great and professional experience when ordering from Perigold!! The customer service is outstanding.
2 March 2026
Reply from Perigold
We appreciate you Liz!
Taking too long to receive hand towels
Taking too long to receive hand towels, I ordered.
9 March 2026
Reply from Perigold
Hi Beth, we appreciate your feedback and apologize that the towels you ordered are taking longer than you'd like. We do show the confirmation email advises they will arrive between 3/18-3/22. As soon as they ship out, you will receive a shipping confirmation email.
My order wasn’t delivered on Saturday…
My order wasn’t delivered on Saturday and customer support doesn’t know why. I still have not seen a tracking number for my order!
2 March 2026
Reply from Perigold
Hi Kathy, we are sorry that your order wasn't delivered as originally estimated. The item you ordered was shipped through a large parcel carrier and tracking numbers aren't available as they would be had it shipped through FedEx. We do see that your item is scheduled for delivery today and we hope you love it once received and assembled.
Cute decor object
Cute decor object. Not very big but seems well made. I got it on sale for $37. Even that seems a bit overpriced for what it is. That said, I’m still happy with the purchase.
3 March 2026
Reply from Perigold
Hi Angie, glad you love your new item and we appreciate your honest review!
Being charged over $50 to return 2…
Being charged over $50 to return 2 lights. I’m a good customer (check my
purchase history). I’m reluctant to order anything else from you. Please advise.
2 March 2026
Reply from Perigold
Hi Janice, we are sorry to hear that your lights were not what you had expected and didn't work out for the space intended. Per our return policy you are being refunded minus the return shipping fee. If you'd like to discuss this further, please give us a call.
My order came quickly and was just as I…
My order came quickly and was just as I imagined.
2 March 2026
Reply from Perigold
Thank you for the lovely review!
Reply from Perigold
Thank you for the review, JohnPaul!
Reply from Perigold
Glad you love your new chairs, Sheena! Thanks for the review.
The pot feet were packed with care
The pot feet were packed with care. Everything I receive from Perigold is beautifully crafted. I love ordering from Perigold!
1 March 2026
Reply from Perigold
We appreciate your business, Holly! Thanks for leaving a review.
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