Perigold Reviews 1,927

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are beautifully crafted. Many consumers highlight the efficient and reliable delivery service, with products arriving on time and well-packaged. The customer service is consistently described as outstanding, with representatives being helpful, understanding, and quick to resolve issues, making the overall purchasing experience very positive. However, some customers experienced issues with their orders, including receiving damaged items or products that did not match online descriptions. A few people also mentioned dissatisfaction with the delivery process, citing delays, rescheduled dates, or a lack of communication regarding their shipments.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and beautiful design of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping, timely... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was very fast. It arrived in good condition and was pretty easy to assemble ourselves. It is excellent quality and exactly what we were looking for. I think we were a little confused on t... See more

Company replied

Rated 4 out of 5 stars

I love my new rugs, however the color when I received was not what the color looked like online. This is the reason I gave a less than perfect score. Fortunately the rugs still work.

Company replied

Rated 4 out of 5 stars

As I stated before, I like your product line- and have been very satisfied with my purchases-however, to increase sales and to stimulate customers Perigold should encourage customers to purchase... See more

Company replied

Rated 5 out of 5 stars

PERIGOLD has beautiful furniture-and the furniture is from top furniture companies. They also stand behind their product line-white glove service is standard for PERIGOLD. Product line from... See more

Company replied


Company details

  1. Furniture Store
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

The destination for luxury home. We’re the first to bring the world’s best design brands together in one place with the largest-ever selection of meticulously made designer home furnishings – in-store and online. Our curated selection spans every style and space – from traditional to modern, indoors and out – so you can create a look that’s uniquely yours. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. Our growing house of brands grants you access to pieces that were once exclusive to showrooms and trade professionals. Not only are these brands on-site and in-store; we’ve partnered with the leading names in interiors to shop our site and share their styles. Our exclusive Designer Shops, where tastemakers we trust pick products they love, offer a unique shopping experience where you can explore and bring home the selections of over 40 top designers. Looking for more inspiration? Our ever-changing (and evergreen) style edits feature new looks, fresh ideas, and styling advice – from peeks into designer projects (and the products to match) to seasonal style features featuring the ultimate upgrades. For more hands-on advice, schedule a free session with our Design Services team. You’ll get one-on-one time with one of our in-house design experts to help realize your vision, from the first mood board to the final touches. At every step, we promise an extraordinary experience – with free, fast, full-service delivery* by Wayfair. And if you’re not satisfied, whether your order isn’t quite what you expected or you find a better price? Our Concierge team will make it right – guaranteed. Visit us today and discover something extraordinary. 
 *Free shipping applies to orders $35 and up. Full-service delivery options may incur additional fees. Exclusions apply; see our shipping and return policy for full details on perigold.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable Helpful employees

Reliable Helpful employees. Easy to understand and resolve issues quickly.

3 April 2026
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Reply from Perigold

Thanks for giving us the opportunity to resolve the issue. We appreciate your business and the review, Susan!

Rated 1 out of 5 stars

Totally Mishandled

ordered...delivery date ...one week later...on the delivery date the delivery gets rescheduled to one week later....one hour later the order is cancelled...unacceptable

3 April 2026
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Reply from Perigold

Hi John, we are truly sorry for the experience you've had with this order. We show the original table was damaged in transit and only after the replacement was ordered that it was no longer in stock and no restock date, hence the cancellation. You are being refunded in full and we are truly sorry we weren't able to get you the replacement as we had initially intended.

Rated 4 out of 5 stars

I loved the counter stools

I loved the counter stools, very nice, well made. But the color didnt work for me. Easy return

2 April 2026
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Reply from Perigold

Sorry to hear that the stools didn't work out as you had hoped. We appreciate your business and review, Margaret. We hope you find something else that works better!

Rated 5 out of 5 stars

I first discovered Perigold while…

I first discovered Perigold while redecorating my home, and it was such a positive experience that I continue to return as I build my interior design business. The level of customer service is on par with an Amex Platinum experience—that’s why you shop there. Exchanges, returns, even damaged items are handled seamlessly. And the selection? One of my favorite sourcing destinations. Did I mention impressive Customer Support?

3 April 2026
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Reply from Perigold

Hi Kellie, thank you for the lovely review!

Rated 5 out of 5 stars

I’ve done a fair amount of business…

I’ve done a fair amount of business with them in the past year and they’ve never let me down. Beautiful pieces delivered on time and with care. The best

2 April 2026
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Reply from Perigold

We appreciate your business and review, Frances!

Rated 1 out of 5 stars

I ordered a address plaque for a new…

I ordered a address plaque for a new build. Unfortunately, I cannot rate the product since I haven't received it yet. Nor have I received any communication about my order. ?? Will I get the address plaque? Who knows 🤔🧐

2 April 2026
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Reply from Perigold

Hi Tina, we show your address plaque shipped out yesterday the 10th and should arrive shortly. We sent you a shipping confirmation last night. We hope you love it once received!

Rated 1 out of 5 stars

Delivery coordination is terrible

Delivery coordination is terrible. Three delivery dates rescheduled based on their issues. When I said to cancel, they wanted to charge a restocking fee. Still don’t have items….can’t provide any feedback beyond that.

1 April 2026
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Reply from Perigold

Hi Cody, we are sorry to hear that you've not received your order. We've sent you an email to look into this matter further and look forward to hearing back from you.

Rated 1 out of 5 stars

Edge on top was scratched down through…

Edge on top was scratched down through the wood. The delivery was late from the promised date too.

1 April 2026
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Reply from Perigold

Hi Katherine, we are sorry to hear that your product arrived damaged. We've sent you an email to get further details so we can help get this matter resolved. We look forward to hearing back.

Rated 5 out of 5 stars

Accent Stool

Stool we ordered is just what we wanted, Delivered on time with no issues.

1 April 2026
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Reply from Perigold

Thrilled you love your new stool. Thanks for the review, Mike!

Rated 5 out of 5 stars

I didn’t have any issues

I didn’t have any issues. Email communication was great and delivery was when they said it would be. Love the sideboard table that I ordered.

1 April 2026
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Reply from Perigold

Thanks for the lovely review, Shannon!

Rated 5 out of 5 stars

An utterly reliable company.

We love Perigold and have never bought an unsatisfactory item. Your shipping is good and reliable and items arrive within the window promised. We will continue to shop with you for years.

1 April 2026
Perigold logo

Reply from Perigold

We appreciate the fantastic review!

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