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Perfume's Club Great Britain Reviews

1,582

•

4.4

Perfume Store

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Review summary

Created with AI, based on recent reviews

Looking at 1,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and genuine products, making it a wonderful online destination to discover unique fragrances and cosmetics. People also appreciate the reliable tracking and transparent shipping updates, noting that packages are securely handled throughout their journey from abroad. However, some people mentioned that orders occasionally arrived damaged or leaked because of inadequate protection inside the boxes. A small group of consumers also experienced significant shipping delays and reported frustrating difficulties when trying to obtain proper refunds for ruined items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive prices and genuine items. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and items arriving... See more

Price

Consumers find prices to be very positive, highlighting competitive costs and genuine products. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer sentiment.... See more

Service

Users describe positive interactions with service, highlighting great communication and a pleasant online... See more

Reviews shaping this summary

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more

Company replied

Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more

Company replied

Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.

Exactly what I ordered just took a little longer to deliver than I expected.

Company replied

Company details

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.

Contact info

United Kingdom
perfumesclub.co.uk

4.4

Excellent

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 28, 2026

7 days ago

Thank you so much for your review!

Aug 27, 2026

It's a really amazing perfume and the…

It's a really amazing perfume and the price is much cheaper than John Lewis and Selfridges.

25 August 2026

Reply from Perfume's Club Great Britain

7 days ago

Thank you so much for your review!

Aug 26, 2026

One bottle of parfum is broken

One bottle of parfum is broken, no proper packing. Very disappointing

25 August 2026

Aug 26, 2026

Customer Services run by bots

Customer Services run by bots. VERY frustrating.

25 August 2026

Reply from Perfume's Club Great Britain

7 days ago

Thank you so much for your review.

Aug 26, 2026

Highly recommend

25 August 2026

Reply from Perfume's Club Great Britain

7 days ago

Thank you so much for your review!

Aug 26, 2026

Definitely a hidden gem for fragrances

Definitely a hidden gem for fragrances. Very competitive on pricing. I've spent over £1000 to stock up my fragrance collection and there were no Custom fees charged. I live in Leicester, UK. I ordered Paco Rabannne fragrances only

18 August 2026

Reply from Perfume's Club Great Britain

7 days ago

Thank you so much for your review!

Aug 26, 2026

Great service and price!

24 August 2026

Reply from Perfume's Club Great Britain

Aug 26, 2026

Thank you so much for your feedback! 😊

Aug 25, 2026

Quick service good product

24 August 2026

Reply from Perfume's Club Great Britain

Aug 26, 2026

Thank you so much for your feedback! 😊

Aug 25, 2026

Bought one perfect lip salve in Málaga…

Bought one perfect lip salve in Málaga last November, wish I'd bought a dozen! Found this company online, selling the identical product, and was it worth a trial order of three? I'm a nervous online shopper.
A delay of two weeks made me even more nervous - 'they' have my credit card details and there are so many scams- but checking the parcel's journey from Madrid to Girona to Breda to Middlesex to Yorkshire explains much, and I am delighted with my purchase

24 August 2026

Reply from Perfume's Club Great Britain

Aug 26, 2026

Thank you so much for your feedback! 😊

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