Paco Perfumerias Reviews 

28,289
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally competitive pricing and the fast, secure delivery service that ensures orders arrive promptly. Many people note that the items arrive carefully packaged and represent incredible value compared to traditional high street stores. Consumers consistently state that the website is easy to navigate and purchasing is completely straightforward. Some reviewers were not happy with product quality, mentioning specific issues regarding scent longevity or receiving items that did not feel genuine. These few consumers expressed disappointment after noticing that their purchases did not match expectations or last as long as previous bottles.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting exceptionally fast shipping times... See more

Price

Consumers find price to be very satisfactory and competitive compared to other retailers. Reviewers... See more

Product

Clients share positive opinions on product quality, frequently praising the authentic fragrances,... See more

Service

Reviewers mention positive feedback about service, highlighting great communication, competitive prices, and... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising very competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my first purchase from Paco Perfumerias. I worry about buying online in case of fakes, but after reading Trustpilot reviews, I ordered 100ml Lancome perfume to give as a present. The perfume a... See more

Rated 5 out of 5 stars

Love this company have purchased many times under the original name of Perfume Price, 1st purchase under new name still great quality, good price point and excellent speedy service. Would definitely u... See more

Rated 5 out of 5 stars

First time customer and extremely impressed, paid 40% less than most high street outlets, easy to navigate website and super quick delivery service, definitely my new favourite go to for perfumes! Tha... See more

Rated 5 out of 5 stars

Excellent service again. Have ordered multiple times from Perfume Price. All authentic, perfumes are nearly half the price that the big stores sell them for. Free 48 hour delivery is excellent too. Wo... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

About Paco Perfumerias

Written by the company

Our story began more than 30 years ago, when the very first Paco Perfumerias store opened its doors in 1991. But the roots go back even further, to 1964, when our founder, Paco Prieto, first stepped into the world of perfumery. With passion and intuition, he chose the heart of Valencia as the perfect place to bring his vision to life.

Over the years, what started as one small store has grown into a family of more than 30 across Spain, in cities such as Valencia, Alicante, Zaragoza, Jaén, La Rioja, and Navarra. In 2003, our name officially became Paco Perfumerias, a name that carries our heritage, values, and love for the world of fragrance and beauty.

By 2012, we opened our online doors too, making it possible to bring carefully chosen perfumes and beauty products to people everywhere, backed by quick delivery and a customer care team that truly listens.

And now, our journey has brought us here to the UK. As part of that step, we have joined forces with Perfume Price, a name UK shoppers have known and trusted for years. Perfume Price is now part of the Paco Perfumerias family, so the same reliable service you have relied on continues, now backed by the heritage and range of a business more than 30 years in the making.

We couldn't be more excited to share the same passion, expertise, and dedication with you, right here at home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

28K reviews

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Asks customers to review

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4.8

All reviews

(28,289)

4,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered for the first time

Ordered for the first time. Ordered in advance in time before my trip and I did not receive my parcel I have been chasing for updates to get this resolved during my time away horrible experience.

14 July 2026
Paco Perfumerias logo

Reply from Paco Perfumerias

Hi.

We're very sorry to hear that you feel this way and we completely understand how frustrating any delivery issues can be

I have reviewed our communication with you and can see that our team have provided support throughout and opened the enquiry with the Royal Mail within 24 hours of you reaching out.

We made sure to advise you of the Royal Mail time frame with this and that there is nothing you would need to do. We will have an update from the Royal Mail and we will then be able to confirm your delivery details or issue the full refund. We would never leave anyone without their order or a full refund.

We sincerely apologise again for any inconvenience that has been caused and we will continue to help resolve any concerns via email.

Rated 5 out of 5 stars

100% genuine from a regular customer from Newcastle

I've found perfume price a few years ago and it's only the best place to buy perfume and aftershave, although there stock isn't massive what they do have is genuine. I'm a perfume fanatic and know my reals to my fakes.
I always look on this site before purchasing elsewhere to see if they have it in.
My newest purchase is the Libre berry crush. Waiting on delivery which is normally quick.
I have recommended this site to loads of my friends and know one has had any issues with their purchases.
Lindsay ( Newcastle)

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 perfumes from this website

I bought 2 perfumes from this website, they are amazing and amazing price, fast delivery and good customer service. Very good deal
Highly recommended, I will bought more , definitely my fav perfumes shop
Thank you

8 July 2026
Unprompted review
Rated 1 out of 5 stars

The perfume received is total fake

The perfume received is total fake, please beware.
I ordered dolce and gabbana devotion and it's all alcohol inside, not genuine at all.

14 July 2026
Unprompted review
Paco Perfumerias logo

Reply from Paco Perfumerias

Hi,

I can assure you that we only stock authentic products. They are exactly as you would find in the high street and no manufacturer ever sends out a fragrance without a complex mix of fragrance oils inside.

We're sorry to hear that the perfume did not perform as expected for you, I can see that we have already offered the free return of your Dolce & Gabbana fragrance and if there is anything else we can do please feel free to let us know. We're always happy to help.

Rated 5 out of 5 stars

Great perfume

Great perfume! The item arrived quickly, was well packaged, and the price was cheaper than other stores. Overall, I'm very happy with my purchase.

26 June 2026

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