I ordered the SMPWKF K-type female flat connector. I was pleasantly surprised that they appear to be an unbranded equivalent of an Omega connector. Parts arrived quick. I had one invoice correcti... See more
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There was a small issue with the first one sent to me. The customer service representative sent out a new one immediately. The new one works perfectly as described.
Really needs to be ZERO as a choice. Not only did it not work (tested on several phones) but a tedious chalkenged complaint elicited a replacement unit that was at least recognised as an accessory bu... See more
Company replied
Thanks so much. Having these thermometers helps us serve more clients in our programs. We are now able to give each cottage, school building, and cottage managers their own thermometers for thei... See more
Company details
Written by the company
With PerfectPrime combination of Smart Controlled and Intelligent Sensing Products. We are creating innovative products with quality and affordability in mind.
Contact info
RM301B, 198 Canal Street, 10013, New York, United States
- +1 307 201 4930
- cs@perfectprime.com
- perfectprime.com
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Hasn’t replied to negative reviews
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More than 2 weeks and it hasn't arrived
You're asking how you did? The product hasn't even arrived yet. I received an email saying it was shipped 2 weeks ago. Ask again after it arrives and I've had a chance to use it.

Reply from PerfectPrime
Glitched after 3 uses and became unusable.
It worked for about a month, then started flashing a message on the screen that said “Thermal Sensor Keeps Stopping” in a glitchy way. When I called the customer service number it said it was no longer in service but to use email and they gave a different email than is listed on their site. I got a reply explaining it’s easier to have short email in the phone message but it is all legitimate. Someone has responded to me via email and I will work with them to find a solution. I’ll update my review if I’m able to get a refund for this device as I already had to go buy a FLIR E5 for $1700 today so I could do the jobs I have scheduled. I need a reliable device with local customer service even if the price is 6 times higher.

Reply from PerfectPrime
Website was very intuitive and all went…
Website was very intuitive and all went smoothly!
Thank you!
Quick order processing.
Cannot contact them by any means!
I've been trying to reach this company for about a month with zero response. Both US phone #'s are out of service, they haven't replied to email and they haven't replied to messages sent through their website. They have two different models of IR cameras that are priced different with the same part number. Makes no sense. How is this a legit company??

Reply from PerfectPrime
Good thermal camera attachment
Good thermal camera attachment for my iPhone. Worked well to find some hot water pipes in my walls. Quality reasonable for price.
Excellent products and service
I submitted a question before my purchase and got a prompt, professional response. My order arrived quickly and the items work perfectly and priced well!
We have got the material in time and…
We have got the material in time and the service and product is good
Everything I’ve ordered from this…
Everything I’ve ordered from this company has been spot on. Digital temperature meters are amazing products.
GOOD PRICE QUICK TURNAROUND
The registration process is impossible
The registration process is impossible. It say order #,or serial #. There is no serial # on the product or in the packaging and the order # doesn’t work. Next you have to many measurement scales (5 or less would be plenty with some explanation is the colors would be nice. The max-min temp is nice). You interchange the term “Trigger” and “Measurement Button” but don’t tell us that there the same switch “the trigger”. The English translation could use some work
Finally there needs to be a download bar showing how long the updates will take (you should ship with the latest software version) I tried downloading the latest software version and after an hour of waiting I disconnected the download (so far that is the most frustrating)
It is easy to get operational and the extremes are easy to see but the refinements in between can be confusing
Thanks

Reply from PerfectPrime
I’m impressed
I’m impressed! The USB electric blanket is a plush little lap warmer that every car and sports fan should have for winter.
It makes a great gift and the packaging presents the product beautifully. I felt quality when I opened the box, so the second order went direct.
Good product and fast shipping
The product I bought was very affordable compared to alternatives. It works really well. It shipped quickly to me even on an island.
The devices arrived on time. They work perfectly without any errors! I completely recommend this equipments and sensors!!
The devices arrived on time. The quality is the best because they no has any damage through the trip. The service was really quick. I completely recommend this devices!! I'm so happy with my sensors and acquisition data!! They work perfectly!!
Android app update required.
Hello team,
It's user-friendly software to extract data but the Android app has to be made for the latest version of Android.
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