Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(166)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute rubbish

Absolutely shocked by what I received for £14.99. It is genuinely a piece of 3mm thick black plastic that looks like a 10 year has made in a school lesson. I've emailed & messaged them for a refund but heard nothing. Disgusting, avoid at all costs.

22 March 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, Adrian

We’re really sorry to hear you were disappointed with the product and that you haven’t received a response—that’s absolutely not the experience we aim to provide.

We take feedback like this seriously and would appreciate the chance to resolve it. Please get in touch at hello@perfecthousesigns.co.uk with your order details.

Apologies again for the frustration caused.
—PerfecthouseSigns

Rated 1 out of 5 stars

Go else where

I'd avoid, considering there a sponsored add on google there customer service is absolutely terrible!!! No reply to emails, or there live chat, phone number doesn't work as inbox is full... shocking really!!! Waiting 12 days so far for my house number to arrive without even an email of confirmation as to when it will be arriving... go else where this company isn't fit for purpose

25 March 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi,
We’re really sorry to hear about your experience—especially the lack of communication and the delay with your order. That’s not the level of service we strive to provide, and we understand your frustration.
Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll prioritise resolving this for you. We’re currently reviewing our response times and systems to ensure improvements are made.

Thank you for bringing this to our attention, and our sincere apologies again.

— PerfectHouseSign

Rated 5 out of 5 stars

Happy customers

I ordered house sign which arrived before initial date, great quality very pleased, my neighbour was so impressed ordered one for them which again came on time, very pleased

29 January 2025
Rated 1 out of 5 stars

Unfit for purpose

We ordered a Grandeur Modern Solar House Number Sign With Solar Light Door Name Plaque in November and still don’t have a functioning house sign. The first one didn’t arrive - the second one arrived 16 December and was installed a week later. The solar light worked for 24 hours only. We emailed PHS on 31 December and received an unsatisfactory response - several emails later an offer was made on 8/1/25 to replace just the solar light which was not a reasonable solution so we requested a complete new sign - we’re still waiting. The product is totally unfit for purpose.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

The item arrived unassembled

The item arrived unassembled, with double sided tape to fix the light to the plastic sign. This is not suitable in wet climates as the rain with get behind the light and the tape will fail and light will fall off. The only suitable way to secure the lamp to the plastic is to use screws and drill holes to suit.

3 January 2025
Rated 2 out of 5 stars

Site was easy to buy from

Site was easy to buy from but the actual sign doesn't seem to live up to what it says. I did contact seller with my concerns due to the light working 1st nite then absolutely nothing not even a flicker. I done everything was told to do but still nothing, I have resigned myself to having basically a sign with no light one saving grace the actual sign is quite nice to look at

25 November 2024
Rated 2 out of 5 stars

Beware of this company

This company uses Amazon for delivery and the wrong address was set for the delivery. Amazon said that they couldn’t change the address it was up to the sending company.
To get Perfect House Signs to amend the details, I wrote emails, numerous, I phoned 10 times. They never responded.
This must be the company with the worst customer service in England.
If I had to do it again, I would choose a different company and advise you to do the same.
I gave the company two stars as the sign eventually arrived, my ex-neighbour had to post it to me.
Beware.

13 November 2024
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi, we can only apologies for the inconvenience caused. The address used was given to us at the time of placing the order. Once dispatched this cannot be changed with the courier and would have to wait for the return of the parcel. We hope that you can understand the delivery issue is beyond our control once they have been passed over to the courier for delivery.

Rated 1 out of 5 stars

I ordered a door sign for my daughter…

I ordered a door sign for my daughter the wrong one was sent ,they said they would correct it and never got back to me , even after several emails I was just ignored not good customer service at all, I was pleased with mine so ordered one for my daughter bitterly disappointed .

25 October 2024
Perfecthousesigns logo

Reply from Perfecthousesigns

Sorry to hear this, please do reach out to us via email at hello@perfecthousesigns.co.uk if you are still experiencing any issues. We will do our best to resolve it for you.

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