Perfecthousesigns Reviews 

166
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more

Rated 1 out of 5 stars

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more

Rated 1 out of 5 stars

Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more

Rated 5 out of 5 stars

Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!

Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

166 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(166)

32 reviews in the last 12 months

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Rated 2 out of 5 stars

Item good delivery service not so good

Item good delivery service not so good

29 July 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Mr Peter,
Thanks for your feedback! We’re really pleased you’re happy with the item. We’re sorry the delivery service didn’t match that standard and will work on improving this going forward.
— PerfectHouseSign

Rated 1 out of 5 stars

we ordered a house sign over a week ago…

we ordered a house sign over a week ago and hve had no information regarding delvery,have trid to contact company by phone and emails had no luck as no one answers.is this a scam company,i certainly would not reccomend them.

29 July 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hey Robert,
We’re very sorry you’ve not received updates about your order and that you’ve had difficulty reaching us. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order, which can sometimes extend delivery times slightly.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll prioritise checking on your delivery and get back to you with an update.

Our sincere apologies for the frustration, and thank you for your patience.
— PerfectHouseSign

Rated 1 out of 5 stars

They never answer the phone don't …

They never answer the phone don't know when my order will arrive pointless have a landlines if you never answer company just answered my review 1 month later😁😁

23 July 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hello Sue,
We’re sorry you’ve had difficulty reaching us by phone and for the uncertainty around your order. That’s not the experience we want for our customers.

Please email us at hello@perfecthousesigns.co.uk with your order details, and we’ll provide an update right away. We’re also reviewing our phone response times to improve this going forward.

— PerfectHouseSign

Rated 1 out of 5 stars

Bad communication and long delivery!

Contact the company several times by live chat, email and phone. I was never contacted back by email and the phone was never answered when I called. Delivery took 2 weeks and not the 2-5 working days as stated!

14 July 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hello there again Gemma,
We’re really sorry to hear about the delay with your order and the difficulty you had reaching us. We understand how frustrating it must have been to wait longer than expected, especially when our stated delivery window is 2–5 working days.

We’re currently reviewing our communication processes to ensure emails, live chat, and calls are handled more promptly. Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll be happy to look into this further for you.

Thank you for your feedback and our apologies again for the inconvenience.
— PerfectHouseSign

Rated 2 out of 5 stars

Very poor light with stick on numbers

Very poor light with stick on numbers, worth about £5-00

25 June 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Youson,
We’re sorry to hear that the product didn’t meet your expectations. We’d like to clarify that all of our house signs are laser-cut for precision and UV-printed to ensure a long-lasting, professional finish. Each item is made to order with care, and we aim to offer great value as well as quality.

That said, we regret you weren’t happy with your purchase. Please feel free to reach out to us at hello@perfecthousesigns.co.uk with your order details—we’d be happy to review the issue and see what we can do to resolve it.

Thanks for your feedback,
— PerfectHouseSign

Rated 5 out of 5 stars

Wedding Ring

The site was easy to use - type of ring, size and price. Delivery was quick and l was very pleased with the quality, fitting perfectly. Excellent throughout the process.

24 June 2025
Rated 5 out of 5 stars

The quality is excellent

The quality is excellent, I was very surprised for the very reasonable price. I do however suggest a Template Sheet. It took me 9 minutes to install. 5 with a template. Delivery was superfast !
Cheers H

24 June 2025
Rated 1 out of 5 stars

Can't get a response and I don't know where my order is

Ordered on 21 June, says it ships in 2-5 Working Days. I received an email on 25 June saying that it had been dispatched but when I click on the link, it states "We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status"
I sent an email on 28 June requesting an update and had no response. I've tried calling today 01 July and no-one picks up.

1 July 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Bee,
We’re really sorry to hear you haven’t been able to get an update on your order, and that your attempts to contact us haven’t been successful. We understand how frustrating that must be, especially when you're expecting a clear delivery window.

Your order was dispatched on 25th June, and we're currently working with our courier to ensure tracking updates are provided. The message you're seeing may mean the tracking link hasn’t activated yet.

Please email us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this as a priority and get back to you as soon as possible.

Sincere apologies for the delay and lack of communication.
— PerfectHouseSign

Rated 1 out of 5 stars

AVOID Perfecthousesigns

This company sent me a sign without any screws. Their phone continuously rings but no one answers, and they never respond to emails, even after promising to send the screws. They do not exhibit the professionalism or customer service that one would expect.

16 May 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi A J,
We’re very sorry to hear about your experience, especially that your sign arrived without the fixings and that you’ve had trouble reaching us since. That’s not the level of service we aim to provide, and we understand how frustrating this must be.

Please contact us again at hello@perfecthousesigns.co.uk with your order details—we’ll ensure the missing parts are sent out immediately and will look into what went wrong with our previous communication.

Our sincere apologies for the inconvenience caused.
— PerfectHouseSign

Rated 1 out of 5 stars

Don't buy from this company they are…

Don't buy from this company they are not contactable they sell inferior shoddy faulty products if you like wasting money ignore this warning at your peril

16 June 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Guest,
We’re very sorry to hear you’re unhappy with your experience. We understand how frustrating it is to feel let down by both product quality and lack of communication. That’s not the level of service we aim to provide, and we truly regret any inconvenience caused.

Please reach out to us at hello@perfecthousesigns.co.uk with your order details, and we’ll do our best to resolve the issue promptly.

Thank you for your feedback—we’re committed to improving.
— PerfectHouseSign

Rated 1 out of 5 stars

Been 3 weeks and still nothing…

Been 3 weeks and I still haven’t received anything. Track my order link just takes me to my order and a message that it was dispatched 2 weeks ago. Contacting them has given me no reply. Not impressed with the service at all.

19 June 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Saban,
We’re really sorry to hear that your order hasn’t arrived after three weeks and that you haven’t received a response from our team. That’s not the experience we want for our customers, and we understand your frustration.

Please get in touch with us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this as a priority to get it resolved.

Apologies again for the inconvenience caused.
— PerfectHouseSign

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