First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
Victor understood my predicament about there no longer being a yearly membership and that I didn't need 100 reports a month for $29.95. I am very happy to have been offered the Lifetime plan with 10 r... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.2
Great
3K reviews
Asks customers to review
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Quality information
First of all, PeopleFinders gave me a very accurate description of the person I was looking to learn more about. I paid a small fee and then a couple of other very small charges and I was able to get the information that I needed.
1 June 2026
My report was accurate and I can verify…Report was on. Point!
My report was accurate and I can verify information
29 May 2026
good customer service skill
good customer service skill, he happy to help , he made the process was easy
30 May 2026
Scam
Scam.
Said most everything was “unknown.”
Clicked on thinking I was paying $3.95 then get charged $29.95 unknowingly signing up for a membership. Called and talked with David and Alan who refuse to refund because it was in the fine print.
28 May 2026
Unprompted review
David responded to my concerns quickly…
David responded to my concerns quickly and fixed the problem
27 May 2026
The agent was extremely helpful
The agent was extremely helpful, clear and responsive. All my issues and concerns were resolved. Thank you!
27 May 2026
Very helpful
Very helpful
I still dont know how I got signed up and had reported the previous month payment to my credit card but nothing was done. At least I dont have to worry about future charges
26 May 2026
I truly just needed a quick phone…
I truly just needed a quick phone number and I could not find it any place. I did their $.95 trial got the information I needed called them canceled the membership received an email confirmation from them second later. Once and done very good company I could not be more pleased
26 May 2026
Luis was very pleasant and efficient in…
Luis was very pleasant and efficient in cancelling my plan.
24 May 2026
Luis was kind and helpful
Luis was kind and helpful. He was able to take care of my concerns quickly and made sure I was satisfied with his service.
24 May 2026
Victor was Very helpful in assisting my…
Victor was Very helpful in assisting my difficulties
23 May 2026
Victor communicated professionally and…
Victor communicated professionally and provided a resolution to my case.
23 May 2026
BEWARE
BEWARE! I bought one piece of data and was enrolled in a $25/ month plan - no email, no account number, just a charge. According to Better Business Bureau, this is a common complaint about their business practices.
13 May 2026
Unprompted review
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