The pen was a little crooked in the writing, but it is fine. I’m just very upset still about the tariff fee. You advertise that the pens are made in the USA yet you send out for the pens and engrave here in the USA. False advertisement. I will not be ordering from your company again.
Quality: 4
Value for money: 4
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are sorry to hear you are not happy with the tariff fee. The raw material is source from outside the USA and the finish product is done here. We must apologize for the inconvenience caused by this.
Bright blue beautiful pens - came quick and writes great!
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the amazing quality pens received which the delivery is quick and writes great. We look forward to working with you again soon.
The pain rates really good
Quality: 5
Value for money: 4
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
like the color and writes great
Quality: 5
Value for money: 5
Reply from Pens.com
We’re so glad to hear that! Bright, eye-catching colors and clear imprinting make all the difference—happy to know they turned out just right for showcasing your information!
I love the product have been ordering pens for years. I was shorted 2 pens or just in general shorted on my last few orders. I definitely hate the tariffs on the pens also.
Quality: 5
Value for money: 4
Reply from Pens.com
We truly appreciate you taking the time to share your thoughts.
We understand that unexpected fees can be frustrating. The tariff fee was added in response to new U.S. import regulations that are currently affecting many industries, including ours. These changes help us continue to offer a wide range of quality products while adapting to increased sourcing costs. The tariff is based on current U.S. trade policy and could change depending on future government deci-sions. We’ll keep you updated if anything shifts!
Your feedback is important to us, and we’d be happy to discuss any concerns further. Please feel free to reach out to us at reviews@pens.com.
Very happy with my pens! Good customer service and shipping was awesome.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are happy to hear you love the excellent pens received which the shipping and customer service is good. We look forward to working with you again soon.
I have not received my order that i placed almost a month ago. I have talked to 3 different people telling me it’s on its way then gets shipped back to yall. Which is weird because the other half made it to me.
Quality: 1
Value for money: 1
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We do apologize for the delayed response. An email was sent to you with more details.
Good pen so far
Quality: 4
Value for money: 5
Reply from Pens.com
Thank you for your feedback! We're glad to hear the pen is working well so far. Let us know if there's anything else we can do for you!
Pens are fine, only offered white on orange would have preferred black on orange, placing to little choices to your design and customers. happy customer is a return customer.
Quality: 4
Value for money: 3
Reply from Pens.com
Thank you for your feedback! We're glad to hear the pens are working well for you.
Your satisfaction is important to us, our sales department may be able to help you explore similar items with more imprint color flexibility—feel free to reach out if you're interested.
A happy customer is indeed a return customer, and we’d love the opportunity to serve you again!
I really like how it writes and the color
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the pens received which writes well and the colors are nice. We are sorry to hear the white is hard to read on the pens received.
Its an inexpensive pen Over and out.
Quality: 4
Value for money: 3
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the very nice pens received and we look forward to working with you again soon.
We absolutely love our pens we ordered.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the excellent pens received which is exceptional and we look forward to working with you again soon.
Pens are fantastic - I went to place another order to order more and the shipping was high. I am not willing to pay that high for shipping.
Quality: 5
Value for money: 4
Reply from Pens.com
Thank you for your feedback, and I’m really sorry to hear about the shipping cost! We totally understand that it can be frustrating. We are always looking for ways to keep costs as low as possible for our customers.
If you'd like, we can have one of our sales reps assist you with your next order and help explore any potential ways to reduce shipping costs. Please reach out if you’d like to discuss it further!
Greta quality pen for the price.
Quality: 5
Value for money: 5
Reply from Pens.com
Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the pens received which is of great quality for the price paid. We look forward to working with you again soon.
love it excellent
Quality: 5
Value for money: 4
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the pens received which is excellent. We look forward to working with you again soon.
Many customers like these pens because they write smooth, the colors are nice as well.
Quality: 5
Value for money: 5
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the nice products received which is greatly loved by your customers and writes smooth. We look forward to working with you again soon.
Comfortable to hold.
Good writing quality.
Quality: 5
Value for money: 4
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the pens received which is comfortable to hold and is with good writing quality. We look forward to working with you again soon.
really nice quality
Quality: 5
Value for money: 5
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are happy to hear you love the great quality pens received, and we look forward to working with you again soon.
Wonderful pen for the value. Nice feel in your hand, good quality and writes smooth.
Made for a great take home gift for our attendees.
Quality: 5
Value for money: 5
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the wonderful pens received which writes smooth, great quality and made an exceptional gift. We look forward to working with you again soon.
They look great!
Quality: 5
Value for money: 3
Reply from Pens.com
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the product received which looks great and we look forward to working with you again soon.