Penji Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing Agency
  2. Design Agency
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(387)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love Penji

We love Penji, we cannot do with out, our business moves very fast and Penji is key in making our clients happy. Thank you for being a valuable partner.

4 February 2025
Unprompted review
Penji logo

Reply from Penji

This made our day, Vanessa! We're so happy to be a part of your fast-moving business and to help keep your clients happy. Thanks for trusting us—we appreciate you!

Rated 5 out of 5 stars

Love my logo!!

I used Penji to design a logo for my new business and I could not have had a better experience. The entire process was so smooth. Manual and Sofia took the creative brief I provided and crushed it with each round of revisions (which are unlimited but I only needed a handful to make a couple of slight tweaks).

I could not be happier with how the logo turned out and the entire experience. I will definitely be using Penji for future design projects!

6 September 2024
Unprompted review
Penji logo

Reply from Penji

Wow, this made our day, Mallory! We're so happy to hear that you had such a smooth experience with Penji and that Manuel and Sofia delivered exactly what you envisioned. Thanks for trusting us with your logo—we can't wait to help with your future design projects!

Rated 5 out of 5 stars

Penji is Pen-tastic!

Working with Penji has been an absolute game-changer for SurviveHER as we gear up for a successful 2025. Their team has significantly enhanced our graphic designs, bringing a fresh, dynamic look that aligns perfectly with our mission.

The entire process is incredibly user-friendly, making it easy to submit projects, provide feedback, and track progress. What truly sets Penji apart is their responsiveness to feedback—they take direction exceptionally well and deliver designs that exceed expectations.

Overall, Penji has been a reliable, creative partner, and we highly recommend their services to any organization looking to elevate its visual presence. They’ve not only met our design needs but have also helped us communicate our brand more effectively. Thank you, Penji, for setting SurviveHER up for success in 2025!

29 January 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Lyndsay! We’re thrilled to be part of SurviveHER’s journey and love bringing your vision to life. It’s great to hear our platform and team have made the process smooth for you! Wishing you an incredible 2025—can’t wait to see what’s next!

Rated 5 out of 5 stars

Penji is a great value for design projects

I run an ecommerce business that needed a series of email marketing graphics and email templates to help us capitalize on the holiday season. It was awesome to work with Penji as we totally got our value out of our membership with lots of designs of good quality and minimal back and forth.

31 December 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Nic! We're thrilled to hear that Penji helped you get the most out of your membership, especially during such a crucial season for e-commerce. It’s awesome that the designs turned out just the way you needed, with minimal revisions. Cheers to more amazing projects together!

Rated 5 out of 5 stars

Penji made our lives so much easier

Penji made our lives so much easier! They're able to refer to previous projects to ensure consistent designs that align with our brand. The designers are creative, consistent, and follow direction well.

28 January 2025
Unprompted review
Penji logo

Reply from Penji

Wow, this absolutely made our day, Angel! We're so glad to hear that Penji has made things easier for you and that our designers are hitting the mark with consistency and creativity. We appreciate you taking the time to share your experience—it means a lot! Looking forward to creating more awesome designs for you!

Rated 5 out of 5 stars

Penji has been an amazing partner to…

Penji has been an amazing partner to our company, delivering efficient, professional, and cutting air designs consistently with unmatched around times.

1 December 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Allen! We're thrilled to hear Penji has been a great partner for you. We'll keep working hard to deliver top-notch designs and fast turnarounds!

Rated 5 out of 5 stars

Transforming Ideas into Reality: My Experience with Penji's Design Team

I have been working with Penji for the past three months, and they have been absolutely fantastic. Their designers are incredibly creative and always deliver high-quality work within 24 hours, no matter the project. From the very start, they’ve understood my vision and executed it perfectly, often exceeding my expectations. Revisions, when needed, are handled quickly and professionally.
The graphic designers at Penji are exceptional—they consistently deliver exactly what I want or something even better. They’ve been incredibly helpful with any questions or concerns I’ve had along the way, always providing excellent support.
I’m currently in the process of launching my Shopify store, and Penji has been instrumental in helping me bring my vision to life. I highly recommend their services to anyone looking for professional, reliable, and creative graphic design support!

17 December 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your kind words, Richard! We're thrilled to hear that you've had such a great experience with Penji and that our designers have been able to bring your vision to life. Best of luck with your Shopify store—we’re excited to see it succeed!

Rated 5 out of 5 stars

We have a medical teaching website and…

We have a medical teaching website and having custom anatomy illustrations improves the quality of our courses tremendously. The Penji illustrations have been excellent and the team is very responsive to my requests/questions! Highly recommend.

28 November 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Scott! We're thrilled to hear our illustrations have made a positive impact on your courses. It’s a pleasure working with you, and we’re always here to help!

Rated 5 out of 5 stars

Great for small businesses

Penji is easy to work with and has developed some great designs for our business. Whenever I need design work done, I sign up again with Penji and they help us out with our needs. Don't hesitate to give them a try.

27 November 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the kind words, Adam! We're thrilled to be your go-to for design work and we are always here to help bring your ideas to life. Looking forward to more amazing projects together!

Rated 5 out of 5 stars

Penji is the best

Before using Penji, I had a team of four virtual assistants managing design tasks, which was both time-consuming and costly. Now, with Penji’s talented team of designers, I’ve streamlined my operations to just one VA handling submissions, and the rest is taken care of seamlessly by Penji. The ability to choose designers I like and trust for my projects has been invaluable—this consistency ensures the designs align perfectly with my brand’s vision.

Their design quality is top-notch, and I appreciate how versatile the team is across multiple design categories, from social media graphics to marketing materials. Penji is also incredibly responsive; whenever I have an urgent request, they handle it quickly and efficiently, which has been a lifesaver for last-minute projects. The unlimited revisions feature ensures that I always receive designs that meet my exact needs, and the platform makes the feedback process so easy and intuitive.

Customer support has been outstanding as well. The team is always ready to assist, making me feel like a valued partner rather than just another client. Thanks to Penji, my workflow is more efficient, my branding has never looked better, and I’ve saved significant time and resources.

I highly recommend Penji to anyone looking to elevate their business with professional, high-quality design services. This is truly a service that adapts to your needs and helps your business thrive!

25 November 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your amazing review, Oscar! We’re thrilled to hear how Penji has streamlined your workflow and helped bring your brand’s vision to life. Your kind words about our designers, platform, and support mean the world to us. We're excited to keep being a part of your business's success and to continue to help you bring your ideas to life!

Rated 5 out of 5 stars

Fantastic All ROUND!

Fantastic team. Fantastic support. Great worth ethic and so professional. The account manager and the designers are really helpful in ensuring customer satisfaction.

Me and My team needed new landing pages, website, homepage, product page improvements. Our criteria's were always met and achieved at high level.

A special thank you to Ariana Resindez & Charles. Both these 2 oversaw my project whilst the designers were working on the technical side of things. Every designer has a tremendous worth ethic and is super fast in back and forth development.

22 November 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for these kind words, Ebrahem! We're thrilled to hear that Ariana, Charles, and the design team exceeded your expectations. It was a pleasure working with you and your team on your projects. Looking forward to more collaborations in the future!

Rated 5 out of 5 stars

Day or night they continue to deliver!!!

I've now worked with Penji and their designers for a few months and LOVE IT!

Had a design created last night and this morning when I went to download it, the image was the incorrect size (my fault). The designers are the opposite time zone of me. However, I reached out and needed the correct image size for my slide presentation and within one hour they had it corrected.

JUST AWESOME!

19 November 2024
Unprompted review
Penji logo

Reply from Penji

Wow, thank you for this awesome review, Jeremy! We're so glad you love Penji and that our team could quickly help you out—even across time zones. Your support means a lot to us!

Rated 5 out of 5 stars

Absolutely awesome at every level

Absolutely awesome customer service and the work we've received on our projects is even better. My company has been in business for about 30 years, and we've worked with creatives from the beginning: domestic employees, domestic for-hire, offshore employees, off-shore freelancers... We KNOW this space, and Penji has proven itself far more capable and cost-effective than any of our previous setups.

17 October 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the amazing review, Matthew! We're thrilled to hear that Penji has exceeded your expectations, especially with your extensive experience in the creative space. It’s been a pleasure working with you, and we’re excited to continue helping your business grow!

Rated 5 out of 5 stars

Responsive when I needed a rush job!

Responsive when I needed a rush job!

I needed a rush job and they were so responsive and helpful!

11 October 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the great review, Mandy! We're happy we could help you out with the rush job—always here when you need us! Cheers!

Rated 5 out of 5 stars

Penji: An Essential Partner for Our Company

I’ve been working with Penji for several years now, and I can confidently say it has become an integral part of our team. We can’t imagine running our business without it anymore. The professionalism they offer is unmatched compared to other platforms we’ve used in the past, and their customer service is consistently outstanding. Delivery times are fast, and the design quality is always top-notch.

One of the features I appreciate most about Penji is the ability to build a team tailored to our needs, with a dedicated project manager and designers specifically chosen for each project. We receive daily updates, and we can directly interact with the designer, who carefully follows each stage of the work and implements changes according to our requests.

As a Creative Director and Innovation Manager at a software house, I oversee teams of programmers and designers. Despite being managed remotely, Penji stands out for its efficiency and unbeatable pricing, delivering a top-tier service for our company. It’s a fantastic solution for software houses, IT agencies, and many other sectors, as it significantly boosts productivity with an investment that’s highly cost-effective.

Penji truly becomes a part of your company. Even though it's an external service, it feels like they are working hand-in-hand with your internal team. A special thanks goes to Johnathan Grzybowski, who took the time to listen to our needs and requests. His kindness, respect, and availability are exceptional, and this customer-centric approach makes Penji a reliable partner.

We couldn’t be more satisfied: thanks to Penji, we’ve achieved remarkable results, increasing our productivity and, consequently, our revenue. This investment is within reach for any company, from the largest to the smallest.

A heartfelt thank you to the founders of Penji for creating a tool that the business world truly needed. THANK YOU!

Best regards,
Gianmarco Caruso
Multidisciplinary Leader
Creative Director - Innovation Manager - UX/UI Tech Specialist

14 October 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the amazing review, Gianmarco! We’re thrilled to hear Penji has become such a valuable part of your team. It's awesome to know that our service and team, especially Johnathan, have made such a positive impact on your business. We love being able to contribute to your success and look forward to many more great projects together! Thanks again for the kind words!

Rated 5 out of 5 stars

They are amazing!

They are amazing!
Fast and great designs, fast and great support!

15 September 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this awesome review, Gianluca! We're thrilled you loved the designs and support. We're always here for your design needs! It was a pleasure working with you!

Rated 5 out of 5 stars

It was great

It was great! Penji is very useful. Recommended.

16 September 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Abdus! We're glad you found Penji useful. Appreciate the recommendation!

Rated 5 out of 5 stars

A Design Powerhouse for Our Agency

Penji has been a game-changer for our agency. Their design team has consistently delivered high-quality work for our clients across a wide range of projects. Their ability to quickly adapt to different brand styles and project requirements has been invaluable.

1 September 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome feedback, Logan! We're thrilled to hear that Penji has been a game-changer for your agency. It's great working with you, and we’re always here to help bring your clients' visions to life!

Rated 5 out of 5 stars

Easy Decision - Go With Penji!

Penji has an excellent team of designers who care about the end product and work to turn initial ideas into fully executed concepts. With expertise across many different design types, including ones that are hard to find, Penji comes through even in a pinch. They know how to go beyond execution and come up with ideas and variations to strengthen the designs. The nice part is being able to work with multiple designers who each have their own strengths and expertise. And customer service is top notch. Highly recommend!

23 August 2024
Unprompted review
Penji logo

Reply from Penji

Hey Aaron! Thank you so much for the kind words! We're thrilled to hear you enjoyed working with our talented designers and that our customer service met your expectations. We're always here to help bring your ideas to life. Thanks again for recommending us!

Rated 5 out of 5 stars

Penji is GREAT

Penji is GREAT!

I have a digital marketing and branding agency and a few years ago my graphic designer decided to quit after years of working with us. I didn't know what to do about hiring and training someone on all the ongoing projects we still had. Penji was able to jump in and provide the same product and an amazing rate! I have been working with them ever since!

14 August 2024
Unprompted review
Penji logo

Reply from Penji

Hey Cameron! Thank you so much for the awesome review! So glad to hear that Penji could step in and help keep your projects on track. We're excited to keep working together on amazing projects! Cheers!

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