Peninsula Canada Reviews 

610
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, approachability, and deep knowledge of health and safety regulations. Reviewers consistently highlight the prompt response times, efficient communication, and helpful guidance provided during every call. People note that consultants take the time to explain complex policies clearly, making the entire process straightforward and easy to understand. Some reviewers were not happy with contract terms and felt pressured by rigid agreements. A few consumers also mentioned difficulties with cancelling services, noting that support was inflexible and unhelpful when addressing contract concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt response times and very... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and pleasant... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting that support is prompt and... See more

User experience

Consumers shared their satisfaction regarding user experience, highlighting professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tasha was so helpful to us in sharing her expertise and knowledge of Health and Safety issues. She is an excellent communicator and meets people where they are at. We're very appreciative that Tas... See more

Rated 5 out of 5 stars

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely g... See more

Company replied

Rated 5 out of 5 stars

April was super friendly and very knowledgeable. Highly recommend for business owners who want to make sure they’re doing OH&S correctly.

Company replied

Rated 5 out of 5 stars

This was a great update. Tasha Viveen made this experience pretty painless honestly. She was cheerful and funny and made it more like talking with an old friend than delving into the health and safe... See more


Company details

  1. Human Resource Consulting
  2. Occupational Safety and Health

Written by the company

We are a dedicated team of HR and health & safety experts, offering outsourced support to over 6500 small to medium-sized business clients in Canada. Simply put, we are an alternative solution to an in-house human resources team – one that’s affordable, that is. At Peninsula, we provide comprehensive around-the-clock, 24/7 HR and health and safety support that’s custom-tailored to your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(610)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

act fast and profectional.

act fast and profectional.

11 September 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Michelle,
Fast and professional is a combination we'll happily strive for every day! We're glad our team could provide the support you needed without keeping you waiting. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good Advice

Advisor was very knowledgeable and presented the information in a way that was easy to understand.

10 September 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Susan,
The best advice isn't about sounding smart, it's about making things clear. We're glad our advisor was able to provide knowledgeable guidance in a way that was easy to understand. Thank you for sharing your feedback.

Rated 5 out of 5 stars

I sent a question through Bright HR…

I sent a question through Bright HR portal. It was responded to within the hour. My advisor was persistent with her attempts to get in touch with me by phone. I appreciated her patience and persistence and we reached solutions for my questions quickly.

10 September 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Paige,
A quick response is great, but not stopping until the client gets the answers they need is where the real value comes in. We're glad your advisor's patience, persistence, and follow-through helped turn your questions into solutions. Thank you for taking the time to recognize those efforts.

Rated 5 out of 5 stars

Thank you, Fariha!

Fariha was quick and very helpful.

10 September 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi April,
Sometimes the best support is the support that arrives exactly when you need it. We're glad Fariha was able to help so quickly and make your experience such a positive one. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Excellent interaction with Anupam

Excellent interaction with Anupam. Prompt and efficient. Loving the new Bright HR notes, info so detailed and so easy to see and review. Overall another good experience with Peninsula!

9 September 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Christie,
The best notes are the ones you don't have to take twice! We're glad Anupam provided prompt support and that the new BrightHR notes are making it easier to find, review, and use important information when you need it. Thank you for taking the time to recognize his great work.

Rated 5 out of 5 stars

They offer good quality comprehensive…

They offer good quality comprehensive services for a business.

31 August 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Leila,
A good business partner should bring more than one tool to the toolbox! We're glad our range of services has provided the support and value your business was looking for

Rated 5 out of 5 stars

Chelsie was absolutely fantastic to…

Chelsie was absolutely fantastic to deal with. She was very helpful and thorough in assessing our HR Situation and providing guidance.

26 August 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Colleen,
Good HR guidance starts with understanding the full picture. We're glad Chelsie took the time to thoroughly assess the situation and provide the clear, practical support you needed. Thank you for sharing your experience!

Rated 5 out of 5 stars

Monica was a tremendous help for my…

Monica was a tremendous help for my first meeting today!

26 August 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Chuck,
First impressions matter, so it's fantastic to hear Monica made such a positive one! We're glad she was able to provide the support and guidance you needed during your first meeting, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Wonderful experience!

Nusrat was very helpful and accomodating with all of my queries. I appreciate her help.

25 August 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Elrey,
No query is too much when you have the right support! We’re glad Nusrat made you feel accommodated, helped with your questions, and created such a wonderful experience.

Rated 5 out of 5 stars

The company is up to date on…

The company is up to date on laws/regulations which makes my job easier.
Easy to work with and very professional.

24 August 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Terri,
Keeping up with the rules is our job, so yours can feel a little easier! We’re glad the team’s current knowledge and professional approach have made such a positive difference.

Rated 5 out of 5 stars

Health and Safety doesn’t have to be boring

Tasha’s visit was very informative.
She let us know what was on track and what needed some attention.
She followed up quickly and provided us with the tools needed to move forward.
She made us feel very comfortable and answered all of our questions.

2 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Christie,
Health and Safety with clear answers, quick follow-up, and zero boredom sounds like a win! We’re glad Tasha helped your team feel comfortable and ready to move forward.

Rated 5 out of 5 stars

Layla is great

Layla is great! She always comes with a solution and it reflects her experience.

24 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Reena,
A good advisor answers questions, but a great one helps solve problems! We're glad Layla's experience and solution-focused approach have made such a positive impact.

Rated 5 out of 5 stars

Advice I Can Implement

Hans provided excellent support because he took the time to understand the context of the situation and offered valuable, actionable advice I could implement immediately.

16 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Bridget,
Advice is most valuable when it works in the real world, not just in theory! We're glad Hans took the time to understand your situation and provide guidance you could put into action right away.

Rated 5 out of 5 stars

We have had Leon for the 2nd year and…

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely goes above and beyond. Highly Recommended A++++

16 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Steve,
When someone earns a second invitation back and an A++++ recommendation, they must be doing something right! We're glad Leon's knowledge, dedication, and thorough approach continues to make such a positive difference for your team.

Rated 5 out of 5 stars

Well done Nusrat

Nusrat is very patient and knowledgeable, I appreciate her patience and eagerness to help

15 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Maria,
It’s great to hear the guidance felt both knowledgeable and supportive! Nusrat will truly appreciate this feedback.

Rated 5 out of 5 stars

Ken was pleasant and helpful

Ken was pleasant and helpful. We would be happy to have him back again.

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Melissa,
A pleasant and helpful experience goes a long way, and we’re glad Ken could support you in that way!

Rated 5 out of 5 stars

Pene Gerber 5 stars

Pene Gerber. is wonderful to speak with. She is direct, thorough and informative with her advice; allowing us to feel confident when dealing with our employees. As well, she takes the time to explain the 'whys' regarding the recommendations in order for me to understand and be able to support our employees regarding the situation. I never feel rushed by Pene and she ALWAYS completes the follow-ups or provides the documents/advice in a TIMELY manner. Other representatives I have dealt with take a long time to respond or I have to reach out again looking for the information.

13 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Kendra,
Knowing you felt confident, informed, and well supported throughout is wonderful to hear! We’re glad Pene’s thorough approach and reliable follow‑up made such a positive difference.

Rated 5 out of 5 stars

The knowledge that Monica had was…awesome

The knowledge that Monica had was awesome. I was quite pleased with how she presented the information. In the time we had slotted for this information was great. Not too much but enough for me to take away and think about.

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Shauna,
Presenting information in a way that’s clear and thoughtful makes a big difference, and we’re glad Monica could do that for you!

Rated 5 out of 5 stars

Hans was very helpful and knowledgeable…

Hans was very helpful and knowledgeable for our specific employee needs, he guided us through our situation with expertise and answered all our questions and validated our concerns.

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Lori,
Knowing your concerns were understood and handled with real expertise is great to hear! We’re glad Hans could support you so confidently through it all.

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