Stefan was an excellent, friendly driver with a seriously-nice, comfortable BMW. The ride was as quick as it could be. The app was easy to navigate. Using WhatsApp I was able to make changes to our... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and r... See more
Company replied
Best experience so far. I will always choose Britannia when I am travelling around London 🥰😘 Operators are also very nice and efficient. Always going above and beyond to meet my needs.... See more
Company replied
My cousin actually booked this service from America as my Aunt was visiting. The cab driver arrived and then messaged me to let me know her was outside. He helped my aunt with her cases, he was polite... See more
Company details
Written by the company
Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot
Contact info
10-16 Tiller road, E14 8PX, London, United Kingdom
- 02030029117
- info@peliccancars.com
- peliccancars.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service. Great booking communication and competitive prices. Highly recommend

Reply from Peliccan Cars
Reliable and worthy service
Our driver was experienced and very professional. The service is reliable and punctual. It is definitely worth It.

Reply from Peliccan Cars
Excellent service
we recently visited London from stansted airport with this cab.The services they provided was really excellent. driver was on time. Everything went smoothly, use again.

Reply from Peliccan Cars
This company has been fantastic very…
This company has been fantastic very helpful consistent with passenger and driver

Reply from Peliccan Cars

Reply from Peliccan Cars
Would highly recommend
Even though I gave a short notice, they were very responsive and have dealt with it quickly and professionally. Very happy with the service so far!

Reply from Peliccan Cars

Reply from Peliccan Cars
We were in the taxi within 30 minutes…
We were in the taxi within 30 minutes of landing. Smooth ride home. Stressless experience all round.

Reply from Peliccan Cars
Airport transfer Recommend
This is the second time I booked airport transfer with them. They are very professional and friendly. Cars quality are good. Drivers are friendly and punctual. Recommend to book a transfer through them.

Reply from Peliccan Cars
Airport taxi
Our trip to the airport went very smoothly. The booking process was straightforward, the driver arrived on time, and the communication with the office was really efficient, with continual updates about the driver details and timings. Will definitely use again.

Reply from Peliccan Cars
A very professional staff and driver…
A very professional staff and driver they are on time and very comfortable journey I had with them.

Reply from Peliccan Cars

Reply from Peliccan Cars
Dreadful experience with this company…
Dreadful experience with this company who took my money and didn’t wait after I had a delay disembarking my flight which they were aware of. Avoid at all cost. Staff are rude and unhelpful too.

Reply from Peliccan Cars
AVOID AT ALL COSTS
AVOID AT ALL COSTS. This is a bogus company. They sent us a car smaller than the one we had booked without car seats which arrived late! They are unprofessional and rude.

Reply from Peliccan Cars
Do NOT use Peliccan Cars EVER
Do NOT use Peliccan Cars EVER - I booked an airport run for which they were over 40 mins late for, repeatedly lied to about a driver being on their way, rude and unhelpful helpful customer service and have tried to say non-refundable despite the no-show!

Reply from Peliccan Cars
Very happy with the service I got
Very happy with the service I got. Driver was on time and the ride was very smooth. Would recommend highly. Got a good price too. Thank you

Reply from Peliccan Cars
Left stranded at Heathrow let them know…
Left stranded at Heathrow let them know they tried to say it was the next day when clearly it wasn’t never arranged for another taxi to pick me up pronto avoid at all cost scammers

Reply from Peliccan Cars
Stranded, Delayed, and Abandoned:
WARNING: AVOID THESE COMPANIES
Peliccan Cars operates alongside Britannia Airport Cars, Great Britain Cars, BPC Cars, Sky Bridge Cars, Great Britain Cars Spanish, and MyLifyt—all under the umbrella company UKTRANSFER2016 LIMITED.
Based on my recent experiences with companies in this network, I strongly advise against using any of their services.
PELICCAN CARS - Complete Failure to Provide Service: I booked a transfer from Southampton Docks to Bristol. The driver failed to appear. When I contacted the company for assistance, I was informed they could not locate or contact their own driver. I was left stranded at the dockside with my luggage, forced to arrange alternative transportation at short notice and additional expense.
BRITANNIA AIRPORT CARS - Severe Service Failure: I booked what should have been a straightforward transfer from Bristol to Heathrow Airport—a journey of approximately 1¾ hours. The experience was nothing short of disastrous.
The driver arrived over 20 minutes late, immediately jeopardising our schedule. During the journey, he announced we would need to stop for 30 minutes to recharge the electric vehicle. At Leigh Delamere services, this "30-minute stop" extended beyond an hour when the driver was unable to remove the charging cable from the vehicle.
Once mobile again, it became apparent the vehicle had not charged adequately, necessitating another stop at the next service station—where the charging facilities proved incompatible. The driver then turned around and headed back toward Bristol to locate a suitable charging point. After another hour-long charging session, we proceeded via Swindon toward London, only to stop again at 22:30 for additional charging.
A journey that should have taken under two hours ultimately took five hours. This level of operational failure is unacceptable for an airport transfer service where timing is critical.
Recommendation: The consistent pattern of unreliability across companies in this network suggests systemic operational problems plaguing the network operating under UKTRANSFER2016 LIMITED. Travellers should seek alternative providers to avoid missed connections, extended delays, and the risk of being left without transportation.

Reply from Peliccan Cars
I have 4 years experience driving for…
I have 4 years experience driving for uber and my friend told me good things about this job so i started this job and it very good

Reply from Peliccan Cars
Britannia Airport Cars London
Britannia Airport Cars London – Good Customer Service
Yesterday, 24 November 2025, I booked two trips with Britannia Airport Cars.
The first trip was from London City Airport to the Holiday Inn Dover, UK, on 15th May 2026.
The second trip was from the Dover Cruise terminal to our hotel at the London Heathrow Airport.
I noticed when reviewing the bookings that an error had been made by Britannia Airport Cars. The error was for “Trip 2”; the pickup location displayed on the confirmation was from an address in London.
I immediately contacted Jack at Britannia Airport Cars, who corrected the error. I received an email with a link to pay for the cost of the journeys. I immediately paid the invoiced amount.
A new email was sent to me to pay an additional amount for the amendment to the pickup point for trip 2 at Dover. I disagreed with the charge. The data entry at the Britannia Airport Cars office caused the error. Subsequently, the additional charge was removed.
I was impressed with the Customer Service and the professionalism displayed by the organisation in resolving this matter. I have no hesitation in using its services when we travel to London on our next visit.

Reply from Peliccan Cars
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







