Peep Eyewear Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs and the friendly, professional support provided by the knowledgeable team members. People truly love how their vintage or severely damaged frames are carefully restored to look completely brand new again. Consumers also note the impressively fast turnaround times and remarkably reasonable prices compared to traditional high street opticians. Reviewers consistently appreciate the clear and helpful communication maintained throughout the entire process, making it very convenient to order specialized lenses. Many individuals note that they would gladly recommend these services to anyone needing reliable eyewear solutions.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional frame repairs and high-quality lens... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the craftsmanship and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness and... See more

Price

Clients share positive opinions on price, highlighting fair costs compared to traditional alternatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ease of ordering (the website is great and addresses all questions you could possible have) right through to delivery of my repaired frames (excellent communication throughout!) I would not hesit... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(306)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful team advised what route I would…

Helpful team advised what route I would need to go down to fix my sunglasses.
Quick and efficient at getting the glasses fixed and back to me.
Would use again in future!

6 September 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the great review Chloe - you know where we are if you ever need new lenses or more repairs, team peep :)

Rated 5 out of 5 stars

Sunglasses repair

I accidentally sat on my Bulgari sunglasses and badly bent the arm at the hinge. Peep eye wear fixed them and now they’re as good as new! Thank you to the team for repairing my favourite sunglasses! It was a really fast service as well. My sunglasses were returned within 3 days!

7 September 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

So happy we could help you rewear your fave sunglasses - you know where we are if you need us again, team peep :)

Rated 5 out of 5 stars

Amazing service

Amazing service, turning around the repair to my sunglasses in two working days.
Glasses are perfect :)

4 September 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks so much Ian for the great review! You know where we are if you need any new lenses or further repairs, team peep

Rated 5 out of 5 stars

Found Peep Eyewear on instagram and am…

Found Peep Eyewear on instagram and am I glad I did! First class service and repair on my expensive designer sunglasses. Very quick turnaround- faultless - and competitively priced too!

1 August 2024
Unprompted review
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Reply from Peep Eyewear

Thank you Alice for the lovely 5* review - Super pleased you're happy with the repair work

If you need us for anything, just get in touch :)

Rated 5 out of 5 stars

Brilliant new sunglasses.

Very pleased to read about this company in the Guardian under an enviromental repair, reuse or recycle article. I had a nice pair of quite expensive frames but needed them made into sunglasses. Local opticians couldn't help or quoted ridiculous prices, but Chris of Peeps advised me on my options, and helped talk me through the process. I now have a lovely new pair of sunglasses. Brilliant customer service, prompt delivery and a reasonable price. Very happy and am now hunting through other discarded glasses for another pair! Thanks.

23 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the lovely review - we love bringing old frames back into use! You know where we are if you need us again - enjoy! Jo & Chris :)

Rated 5 out of 5 stars

Quick, friendly, reliable and top quality service!

Sent a pair of my beloved TVRs for a deep clean and polish, and they came back in under a week looking and feeling brand new! My glasses are expensive and I totally trust Peep to look after them and do a good job. Will always use them from now on and recommend them highly... Thank you Peep!

22 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the brilliant review Andrew - it was our pleasure to bring your fave frames back to life - enjoy! Team peep

Rated 5 out of 5 stars

Wait a great service from to finish.

Wait a great service from to finish.
I had a snapped arm repaired on my favourite glasses and deep clean.
Back like new in super quick time.

23 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the great review Lionel, happy to help you rewear your favourite glasses! Team peep

Rated 5 out of 5 stars

Excellent service.

Very helpful advice by phone and email. Rapid and efficient service by post. Well matched new side arms for my broken glasses. I certainly recommend Peep Eyewear.

22 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the lovely review Anne! So happy we could help with our replacement sides service. You know where we are if you need our help again, team peep

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Repaired a pair of Classic Carrera Sunglasses with identical lenses! Couldn’t be happier. Quick turn around and value for money! Many thanks guys.

20 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the fantastic review - happy to help you rewear your Carreras! You know where we are if you need us again, team peep

Rated 5 out of 5 stars

Amazing Repair Job

A great repair job!
Sent off some vintage ray bans that one of the lenses had completely smashed to be replaced with plastic lenses. They came back brilliant and would definitely recommend their services to anyone!

1 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks so much Thomas for the great review - so happy we could help you rewear your vintage Ray-Bans, team peep

Rated 5 out of 5 stars

What a brilliant business

What a brilliant business. I sent them my broken glasses in the mail and three days later they were back in my hands and on my face looking like new. And for less than doing it through a high street shop had one been willing to help. I bow in thanks to Jo and Chris. Long may they keep on peeping.

2 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the brilliant review Alan! Happy we could help you rewear your glasses - you know where we are if you need us again, Jo and Chris :)

Rated 5 out of 5 stars

Gold medal

What a find - Peep have fixed the arm on my expensive varifocal glasses which I had been told were unrepairable. I then send them my favourite sunglasses to have new varifocal lenses added.
Fantastic service from start to finish.
GOLD MEDAL SERVICE.

8 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you for the epic review! So happy we could help - let’s get your next pair restored, Chris

Rated 5 out of 5 stars

Hi had my vintage ray-bans back from…

Hi had my vintage ray-bans back from peep they repaired arm on glasses hinge on arm was broke off all I can say stunning repair very pleased can’t wait to wear them again

5 August 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the excellent review Steven, so happy we could repair your vintage Ray-Bans for you to enjoy again, team peep

Rated 5 out of 5 stars

I cannot fault the service

I cannot fault the service, it was simple, effective and very quick. I now have my prescription sunglasses mended and back to me within a week! I would recommend this company to anyone. Thank you so much lynn

12 July 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you for the lovely review Lynn, so happy to help you rewear your sunglasses - we’re here if you need us again, team peep :)

Rated 5 out of 5 stars

Amazing service and beautiful product

Amazing service and beautiful product! Jo and Chris were both really helpful and knowledgeable - my custom-made multi focal lenses with preloved frames are absolutely perfect! Highly recommended.

10 July 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

So happy you’re pleased with your preloved glasses - thank you for the lovely review Jo - you know where we are if you need us again, Jo & Chris :)

Rated 5 out of 5 stars

Love my preloved sunnies!

Love my preloved sunnies! Ability to try at home is invaluable - but be warned, you may be tempted to buy more than one pair! Ordering process efficient and Chris happy to help with any queries.

9 July 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the lovely review - so good to know you found the Home Try On service useful - enjoy your new-to-you sunnies! Chris & Jo

Rated 5 out of 5 stars

Fantastic service

Fantastic service. My Celine sunglasses were in a very bad shape with several white marks after 8 years of usage. Now they look like new, I’m so happy to wear them again. Great communication and fast service, I would definetely recommend Peep Polish to anyone.

1 July 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for such a lovely review Nora - so happy we could bring your Celine sunnies back to life - enjoy the sunshine! Team peep

Rated 5 out of 5 stars

Trust them with your glasses!

Just got my glasses back today and so glad to still be able to wear them after all the shops said they could do nothing. When I think of all the glasses my sons have broken over the years wish I'd known about Peep sooner. Friendly simple and quick and a strong repair.

3 July 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks for the great review - so glad we could repair and help you rewear your favourite glasses 🤓 team peep

Rated 5 out of 5 stars

Excellent repair on vintage frames

Peep were able to fix and restore some well loved vintage frames that I had been told couldn’t be fixed elsewhere. They have done a fantastic job and I am so excited to be able to wear these frames again after almost 8 years of them being broken!
I will be using them for other frames in the future.

24 June 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

So happy we were able to help you rewear your vintage frames Abi, thank you for the lovely review, you know where we are if you need us again, Jo & Chris :)

Rated 5 out of 5 stars

Amazing

My glasses are so beautiful and the lenses are perfect but more importantly the service I received was far superior to anything I've experienced at high street chain opticians. I could not be happier.

27 June 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you for the wonderful review Christina - so happy we could help with our Personal Shopper service... Enjoy!!
Chris & Jo

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