Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s still my first day so the service is still ramping up, so far so good. I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I h... See more
Company replied
Though the technology does not always work immediatly its the only service i know that delivers results. They have great customer service and are always willing to help like the agent called Nicky i... See more
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The app indeed provides access to private accounts. It has some flaws with the update time, I wish it was more frequent. But overall my experience was good, especially with their support team, Julia M... See more
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Company details
Written by the company
Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@peekviewer.com
- peekviewer.com
3.5
Average
507 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Peekviewer
Hi, Brandon!
Thank you for your honest feedback! We’re glad to hear the app does the job and that you haven’t experienced any major issues.
We appreciate your note about speed and will continue working on making everything even quicker and smoother.
Best regards,
Peekviewer team
works but takes patience
it didnt open instantly. waited few days and thought it bugged. but then page finally showed up. once unlocked everything worked fine.
16 February 2026
Reply from Peekviewer
Hi, Owen!
Thank you for sharing your experience. We understand that waiting can feel frustrating, especially when it doesn’t open instantly. We’re glad the page eventually became accessible and that everything worked smoothly afterward.
We appreciate your patience and your support!
Best regards,
Peekviewer team
I’ve been using Peekviewer for quite…
I’ve been using Peekviewer for quite some time, and overall my experience has been very positive. The platform is reliable, easy to use, and provides valuable insights that are hard to find elsewhere.
I especially want to acknowledge Nicky Brown and Julia Manson for their professionalism, patience, and support. Both have been responsive, respectful, and genuinely helpful whenever I had questions or needed assistance.
What stands out most is that Peekviewer’s team actually listens and tries to resolve issues instead of giving generic responses. That level of customer care builds trust.
I appreciate the work your developers and support team put into maintaining and improving the system. Looking forward to continued improvements and a long-term relationship with Peekviewer.
17 February 2026
Unprompted review
Reply from Peekviewer
Hi, PM!
Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us that you’ve had such a positive long-term experience with Peekviewer and find the platform reliable and valuable.
We’re especially grateful for your kind words about Nicky and Julia — we’ll make sure they see your message. They’ll be very happy to know their professionalism and support made a difference.
Hearing that you feel listened to and supported is the greatest compliment we can receive. Our team genuinely works hard to provide real solutions and continuous improvements.
We truly appreciate your trust and look forward to maintaining a strong, long-term relationship with you.
Best wishes,
Peekviewer team
better than using finsta
better than using finsta. way easier and less awkward. everything loaded fine after some time. super convenient.
10 February 2026
Reply from Peekviewer
Hi, Jacob Phillips!
Thank you for sharing your experience! We’re glad to hear you find it easier and more convenient to use, and that everything loaded properly for you.
We truly appreciate your support and will keep working to make the experience even smoother.
Best regards,
Peekviewer team
I almost gave up but glad i didnt
I almost gave up but glad i didnt. page finally showed and everything was there. could scroll old posts easily. decent tool
16 February 2026
Reply from Peekviewer
Hi, Spencer!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re really glad you didn’t give up and that everything loaded properly in the end. It’s great to hear you were able to scroll through older posts easily and found the tool useful.
We’ll continue improving our service to make the experience even smoother and more reliable.
Best wishes,
Peekviewer team
billing confused me
got charged and wasnt fully sure when refund applies. support explained but it was stressful!!
16 February 2026
Reply from Peekviewer
Hi, Libby!
Thank you for taking the time to share your feedback with us. We truly appreciate it. We’re sorry to hear the refund process felt stressful at first, but we’re glad our support team was able to clarify everything for you.
We’ll continue working on making billing information clearer and the overall experience smoother.
Best wishes,
Peekviewer team
Poor- Scam!
They don't give a refund for accident to purchase and they do not respond to emails on there. I have been emailing all day to zero responses.
Finally I got a response simply saying that my account has now been deleted which means that I paid and I did not get the money back and then they deleted my account. Also I got charged twice one amount for 65 pounds roughly and one amount for 95 pounds roughly and I have no idea why.
17 February 2026
Unprompted review
Reply from Peekviewer
Hello Simon,
We’re truly sorry to hear about your experience and appreciate you sharing your feedback with us.
After reviewing your case, we’ve issued a refund from our side. The amount should appear in your account within a few business days.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are always here to help.
Regards,
Peekviewer Team
Didn't work
Been waiting for 35 days now and still no results. It seems it doesn't work.
12 January 2026
Unprompted review
Reply from Peekviewer
Hi, Emma!
Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.
We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.
Best wishes,
Peekviewer team
The best remote tracker
I like that you can track more than one account and all the information gathered is neatly sorted for you viewing and downloading. This app is definitely the best remote instagram tracker.
17 February 2026
Unprompted review
Reply from Peekviewer
Hi, Aleksandar Mastilovic!
Thank you so much for your wonderful feedback! We’re glad you enjoy being able to track multiple accounts and that the information is neatly organized for easy viewing and downloading. That’s exactly the experience we aim to provide.
It means a lot to hear you consider it the best remote Instagram tracker. We truly appreciate your support!
Best wishes,
Peekviewer team
story viewer works nice
main thing i wanted was anonymous stories. that part works great. no name showing at all. proofed!!! rest features ok too.
16 February 2026
Reply from Peekviewer
Hi, Noah!
Thank you for your feedback! We’re happy to hear that the anonymous stories feature is working exactly as you expected — and that you’re confident in it. That’s something we put a lot of focus on.
We’re glad the other features are working well for you too. Thanks for your support!
Best wishes,
Peekviewer team
Good service but some parts not explained well…
Good service but some parts not explained well. i was confused at first. after learning it its easy. works fine now. thats why 4 stars not 5.
16 February 2026
Reply from Peekviewer
Hi, Jamie!
Thank you for your thoughtful feedback! We’re glad to hear that once you got familiar with everything, it became easy to use and works well for you.
We appreciate your note about the explanations — that’s very helpful, and we’ll work on making things clearer for new users. Thanks again for your support!
Best regards,
Peekviewer team
Updates once a day is rough
Checking and seeing nothing change all day was annoying. only updates once daily. thought it didnt work. turns out its just very slow. plus billing details confused me
14 February 2026
Reply from Peekviewer
Hi, Isabel!
Thank you for your honest feedback. We understand how frustrating it can feel when updates take time and it seems like nothing is changing. Our system refreshes data once every 24 hours, but we know the waiting can be confusing at first.
We’re also sorry to hear the billing details weren’t clear — that’s definitely something we’re working to improve. If you ever need clarification, our support team is always ready to help.
Best wishes,
Peekviewer team
honestly thought itd be faster
honestly thought itd be faster. but after waiting it worked fine. downloads easy. dashboard clean. loading time could improve. still comfortable using it.
9 February 2026
Unprompted review
Reply from Peekviewer
Hi, Amy Wall!
Thank you for your honest feedback! We’re glad everything worked well in the end and that you like the clean dashboard and easy downloads.
We appreciate your note about loading time and will keep working on improving the speed.
Best wishes,
Peekviewer team
Downloader works crazy good
I needed to save deleted content from private page. Peekviewer lets me download everything without watermarks and in good quality!
13 February 2026
Unprompted review
Reply from Peekviewer
Hi, Cerys!
Thank you for your awesome feedback! We’re so glad to hear that Peekviewer helped you save the content you needed in good quality and without watermarks. Providing smooth downloads and preserving original quality is something we truly focus on.
We appreciate your support and will continue improving Peekviewer to make your experience even better!
Best wishes,
Peekviewer team
Don’t do it !
Don’t do it !! Waste of time and they will charge your card multiple times if you try add on another account which they should’ve made that part clear. Waited almost the whole month never got access to the account. I emailed them multiple times to give me a refund still no response
12 February 2026
Unprompted review
Reply from Peekviewer
Hello Jakala,
We’re truly sorry to hear about your experience and appreciate you sharing your feedback with us.
After reviewing your case, we’ve issued a refund from our side. The amount should appear in your account within a few business days.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are always here to help.
Regards,
Peekviewer Team
works fine for checking private insta
29 January 2026
Unprompted review
Reply from Peekviewer
Hi, Marie Morrison!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that the service works well for you when checking private Instagram accounts.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
downloads work smooth no problems
5 February 2026
Reply from Peekviewer
Hi, Rhys!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that the downloads work smoothly for you without any issues.
We will continue improving our service and make the user experience only better.
Best wishes,
Peekviewer team
private account finally opened
private account finally opened. Peekviewer showed it after waiting. once unlocked i could scroll everything. story viewer + downloads both worked fine. no stress using it.
5 February 2026
Reply from Peekviewer
Hi, Zara!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that Peekviewer was able to open the private account for you and that the story viewer and downloads worked smoothly once it was unlocked.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
The best remote Instagram tracker app
The best remote Instagram tracker app
10 February 2026
Unprompted review
Reply from Peekviewer
Hi, Calum!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you consider Peekviewer the best remote Instagram tracker app.
We will continue improving our service and make the user experience only better.
Best wishes,
Peekviewer team
Reply from Peekviewer
Hi, Zak!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you find the app solid and that it works well for you on desktop.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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