Pedenknowles Reviews 555

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable demeanor, making the entire process stress-free and easy to understand. The service provided is frequently highlighted as excellent, with many appreciating the clear explanations and informed advice that helped them make confident decisions. Reviewers are particularly impressed with the prompt communication and regular updates, ensuring they were always kept in the loop and felt supported from start to finish. Many people also noted the team's efficiency in securing favorable rates and handling complex situations, saving them time and effort. The personalized approach and genuine care shown by the advisors were frequently mentioned, making customers feel reassured and confident in the service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and brilliant service... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the proactive and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peden Knowles were fantastic in helping me secure my first mortgage. As someone who knew very little about the process, Owen was brilliant at talking me through everything step-by-step and explain... See more

Rated 5 out of 5 stars

The team were brilliant for securing my 1st time mortgage. Owen explained the whole process very clearly and helped me make very informed decisions. He took the time to discuss everything so I und... See more

Rated 5 out of 5 stars

Marie, Owen and everyone we've had dealings with have been so helpful & informative when renewing our mortgage, our life insurance & wills. We had no idea but they have helped every step of the way.... See more

Rated 5 out of 5 stars

We recently used Peden Knowles Financial for our mortgage renewal and couldn’t be happier with the service. They helped us secure a great rate and made the entire process smooth and stress-free. Commu... See more



Contact info

5.0

Excellent

TrustScore 5 out of 5

555 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast, easy and clear

PropertyPal Mortgages makes every stage of getting a mortgage in principle to an official mortgage offer extremely easy. All queries are answered quickly and in an understandable way

27 June 2024
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Employees are friendly and knowledgeable, walked me through each stage of the application which made the process straightforward.

8 April 2024
Rated 5 out of 5 stars

Highly recommend

I would highly recommend property pal mortgages to anyone looking to buy a property, I was a first time buyer so I was unsure about a lot of the process but the team made everything straight forward and answered any questions I had quickly, the whole process was also completely free which is great.

15 April 2024
Rated 5 out of 5 stars

FANTASTIC Mortgage Service- 5 Stars…

Both Kathryn & Maire took the stress out of the whole process. Our remortgage wasn’t straight forward at all, but their professionalism and dedication meant we got everything sorted within a tight timeframe. We are both so thankful and grateful for their mortgage services! Thank you to all the team, it’s massively appreciated!!!!

3 April 2024
Rated 5 out of 5 stars

First Time Buyer

As a first time buyer the support, and information and service we received was excellent, from our initial enquiries with Kelly to our following help with Laura.
Would definitely recommend.

19 September 2023
Rated 5 out of 5 stars

Highly recommended

Danielle was so helpful and made everything feel straight forward. She was reassuring and knowledgeable. The whole property pal set up is easy to use when submitting documents and the team respond quickly to any queries you might have. Excellent service and I would highly recommend.

19 December 2023
Rated 5 out of 5 stars

Highly impressed

Seamless experience from start to finish. Would highly recommend. Openly discussed all options on the table, did not force anything. Had a few hiccups at my end which Owen expertly navigated me through. Cannot fault any step of the service.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Quick and Easy Mortgage Experience

Really seemless experience, staff were extremely helpful and explained everything perfectly. Guided me through the process well and got my mortgage sorted very quickly. Thank you.

2 November 2023
Rated 5 out of 5 stars

These guys know their stuff

These guys know their stuff. I was what was classed as a complex case by 3 independent advisors! However Ian and the team took the to understand the complexities and then devise a strategy and product which matched my needs now and for the future. I will certainly use the team again for every other mortgage and protection transaction I undertake. First class.

18 October 2023
Rated 5 out of 5 stars

First Time Buyers

Property Pal have been wonderful helping us buy our first home, can't imagine how this would have happened without then!

11 October 2023

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