Banner for Peaksta

Peaksta Reviews 630

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 493 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often praising its quality, comfort, and user-friendly design. Many people find the bags to be the perfect size, convenient for daily use, and especially suitable for travel, highlighting features like secure compartments and lightweight materials. Reviewers also appreciate the overall purchasing process, describing it as smooth and easy. However, some people were dissatisfied with the delivery service and order fulfillment. Issues included longer than expected delivery times, lack of tracking updates, and in a few cases, incorrect items being shipped or missing advertised components like wallets. Some customers also mentioned that certain product features, such as the RFID wallet or strap comfort, did not fully meet their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality, highlighting... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced prompt and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick and easy ordering... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's compact... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No delivery tracking update from time of ordering. No advise on ETA. Just got an update from Ninja Van when the parcel arrived in the Phils. Took 10 days from ordering to delivery, acceptable if only... See more

Company replied

Rated 4 out of 5 stars

The only reason for the 4 stars is it took longer to arrive than expected. I want to say it took about 14 days; not sure if this is customary. As for the bag, 5 stars! It traveled with me for 1... See more

Company replied

Rated 4 out of 5 stars

Pro's: - relatively fast delivery. - mostly what I was looking for - Minor cons: - as a crossbody bag, the strap is uncomfortable on my neck - I don't know why but I expected the back pouch to... See more

Company replied

Rated 4 out of 5 stars

The Slim bag is awesome, but it came with the RFID wallet and my card wouldn't pop up so that I could use it and struggled to get it out of the wallet. Now my drivers license is stuck in it. I was pla... See more

Company replied


Company details

  1. Bag Shop
  2. Bags and Luggage Store
  3. Handbags Shop
  4. Luggage Store

Written by the company

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


Contact info

Peaksta - For Active People

Designed for Everyday Carry.

4.1

Great

TrustScore 4 out of 5

630 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome products

awesome products

Received products quickly and can’t wait to use for travel

24 August 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for your kind words, we’re thrilled to hear you’re loving the products!

We hope they serve you well on your upcoming travels. If you ever have any questions or need help picking your next travel companion, we’re always here to help.

Wishing you safe and smooth adventures ahead
The Peaksta Team

Rated 5 out of 5 stars

I was referred to you by my daughter

I was referred to you by my daughter. I ordered my crossbody bag and love it.

4 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Karen,

We love hearing this! Thanks so much for your kind words — and please thank your daughter for sending you our way 💛

We’re thrilled you’re loving your new crossbody bag. Wishing you many happy adventures with it!

— The Peaksta Team

Rated 5 out of 5 stars

awesome customer service

12 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thank you! We’re so glad to hear you had an awesome experience with our customer service, it truly means a lot to our team.

The Peaksta Team

Rated 5 out of 5 stars

Peaksta is excellent

Peaksta delivered my purchases as promised and within a reasonable time. I am very pleased with the items and will order from them again as Christmas approaches. My only complaint was with the 'in-transit Tracking System'. It never did update with any progress after the initial "your parcel has been shipped". Otherwise service was excellent.

12 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thank you so much for your kind and thoughtful feedback!

We’re thrilled to hear that you’re pleased with your Peaksta items and that your order arrived on time. It means a lot to us that you’re planning to return for Christmas shopping!

We also really appreciate your note about the tracking system. We’re actively working on improving tracking updates so that they’re more transparent and accurate in real-time. Your input helps us grow, and we’re grateful for it.

Thanks again for choosing Peaksta, we’re here whenever you need us.

The Peaksta Team

Rated 1 out of 5 stars

Still waiting for partial refund that…

Still waiting for partial refund that they agreed to as the product quality was not good. Have been following up for more than a month and not getting any response from customer service.

24 July 2025
Peaksta logo

Reply from Peaksta

Hi Pallavi,

I’m genuinely disappointed to read this review — especially considering how much direct contact and support we’ve already provided over the past few months regarding your orders.

We’ve responded to your messages, helped with your concerns, and already agreed to a partial refund, which makes this public comment feel quite unfair — especially when we’ve continued to show up and help.

That said, I’ll be reaching out to you personally once again to follow up and ensure this is resolved completely. We always aim to stand behind our service — but it’s difficult when reviews don’t reflect the full picture.

Looking forward to getting this sorted once and for all — and hoping for a more constructive resolution this time.

Warm regards,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Great product,

Great product,

15 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hey Sarah, very happy to hear!! Have a lovely day and enjoy your Peaksta bags.

Walter

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations. Very happy and it’s exactly what I needed for the flights I have coming up. Great quality and fast delivery

15 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Andrew,

Thank you so much for the kind words — I’m thrilled to hear that the bag exceeded your expectations! 🙌

It’s great to know it arrived quickly and is exactly what you needed for your upcoming flights. Wishing you smooth travels and safe adventures ahead — and if you ever need anything else, we’re just a message away.

Thanks again for choosing Peaksta!

Warm regards,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Perfect size for what I need them for

Perfect size for what I need them for. Canvas is a very nice quality and liked the variety of colours.

14 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for your great feedback, we’re glad to hear the size and canvas quality are exactly what you were looking for. The variety of colors is something we love offering, so it’s great to know it made a difference.

The Peaksta Team

Rated 5 out of 5 stars

Slim carry 2 for 2 weeks

I am using the slim carry 2 in daily routine, and it's great! Easy picking the item and feel safe from pickpocket.

13 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for your feedback, we’re happy to hear the Slim Carry 2 has become a part of your daily routine. That ease of access and added peace of mind against pickpocketing is exactly what we designed it for.

If you’re loving it so far, you might also want to check out our brand new travel sling that just dropped. It’s the perfect companion for trips, light, secure, and built for adventure.

Wishing you safe and stylish days ahead,

The Peaksta Team

Rated 4 out of 5 stars

It’s a lovely bag but it would have…

It’s a lovely bag but it would have been better if the pockets on was a little wider and bigger don’t regret getting it.

12 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for sharing your thoughts, we’re glad to hear you love the bag overall. Your point about the pocket size is helpful and we’ll absolutely take that into account as we continue refining our designs.

Your feedback helps us grow and we truly appreciate it.

The Peaksta Team

Rated 4 out of 5 stars

I love the idea of the bags & wallet to…

I love the idea of the bags & wallet to protect your cards. The customer service is good.

1 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for the kind feedback!
We’re thrilled you love the idea behind the bags and wallet, keeping your cards protected without sacrificing style is exactly what we aim for. And we’re glad our customer service hit the mark for you too.

Enjoy the peace of mind and ease that comes with every carry.

The Peaksta Team

Rated 5 out of 5 stars

The product looks great

The product looks great, very secure. The only thing is that I don't believe there was an option on which way it would sit on my chest. The one I received appears to be for a left handed person.

9 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Alain,

Thanks so much for the great review — I’m really glad to hear you’re loving how the bag looks and feels, especially how secure it is!

You’re absolutely right to notice the strap orientation — the model you received is designed to be worn across the body from right shoulder to left hip, which is our standard fit for most right-handed users.

That said, your feedback is super valuable, and we’re actively exploring ways to make left- and right-shoulder options clearer during checkout in the future.

Thanks again for your support and sharp eye — enjoy your new bag!

Warm regards,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Great buy

The crossbody lays as described and holds a plethora of...'stuff' . Glad I took a chance on this bag.

25 August 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for the great review!
We’re glad to hear the bag lays just as expected and fits everything you need, that’s exactly what we designed it for.

Appreciate you taking a chance on us. Enjoy every carry!

The Peaksta Team

Rated 5 out of 5 stars

I wanted to trust this company and…

Sept. 13 update - finally received it and it looks solid and comfy! Tnx peaksta!

Sept. 12 update - peaksta reached out to me right away after leaving the review and provided a tracking number. It looks like the item is coming from China and just arrived in Los Angeles Sept. 9 but still haven’t received it yet. Will update this review once I have the items.

Sept. 8, 2025
I wanted to trust this company and should’ve checked the reviews in here. I ordered on August 30th, got a confirmation code and never received a shipping date. I contacted their customer service to get an update and got no response after 2 or 3 emails. I received a marketing email from them asking why I never completed or used their code to buy their products, I replied to that email and told them they never gave me an update of when my item is shipping. I get a sympathetic email that they will find out what happened and will make sure to update me on the status. It’s been 3 days now after that last communication and I still have no clue on when I’ll get the items. I’m leaving for vacation in a week and it’s hopeless that I will get to use it if it will ever even ship. It’s either they are understaffed or it’s just a scam company.

28 August 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hey Janette, thanks for your review! I'm sorry to hear your frustration and would love to help you out.

I've checked your orders and see they have been shipped last week and you have received a tracking link for it. Can you check your spam folder to verify

Your order is well on its way and I expect delivery for you depart on your trip.

I'll also personally e-mail you to get this sorted.

Kind regards,

Walter
Co-Founder
Peaksta

Rated 5 out of 5 stars

Good quality finish : smart looking bag for travels

I was so scared to buy Peaksta as there were reviews that the article did not arrive after payment and the response was poor.

However my experience was good. The bag arrived promptly before my travels and the quality of the material and finishing touch is worth the price.

I had previously bought the same bag from other sites at a much cheaper price but it also looked cheap and did not last very long as the zippers broke after one travel .

8 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Grace,

Thank you so much for your thoughtful and honest review!

We completely understand your initial hesitation — and we’re really glad you gave us a chance. It’s wonderful to hear that your bag arrived on time and that the quality lived up to your expectations. We put a lot of care into the materials and finishing, so it means a lot to know it made a difference for your travels.

Thank you again for choosing Peaksta — and for sharing your experience so others can feel more confident too. If you ever need anything, we’re just a message away.

Warmly,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

the product is very sturdy and…

the product is very sturdy and fashionable

7 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for the great feedback!
We’re so glad to hear you found the bag both sturdy and fashionable, exactly what we aim for!

Enjoy using it and thanks again for choosing Peaksta.

The Peaksta Team

Rated 5 out of 5 stars

Hi I am from Singapore

Hi I am from Singapore. I have purchased the beg via peaksta , thinking I would receive my package like within in 2 to 3 weeks . But even after a month I did not receive the package. Thinking that my money is burn. I have a try to e mail the customer care. They did reply and reassure me that the package is on the way then after 1 week I still have not receive , then I send 2nd e mail Dee the senior manager asked me to e mail my address, after a week or so I did receive my purchase. I would express my thank to Dee and the team.
Thank you once again

5 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Puvaneswary,

Thank you so much for your thoughtful review — and for sticking with us through the delay!

We’re truly sorry the delivery took longer than expected, but we’re so glad Dee and the team were able to help get your package safely to you in Singapore. Your patience and understanding mean the world to us.

We hope you’re loving your new bag now that it’s finally in your hands! If there’s ever anything else we can do for you, just reach out anytime.

Warmest thanks,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Great product and no problems with…

Great product and no problems with service or delivery

28 August 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi there,

Thank you so much for the great feedback! We’re really happy to hear everything went smoothly with your order — and that you’re loving the product too. 😊

If you ever need anything or have questions down the road, we’re always here to help.

Thanks again for your support!

All the best,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Great bag, exactly what I was looking for!

I have been looking for a sling type bag for traveling, but usually find them either too small for my body or too bulky for my body, this one is perfect, it’s comfortable and it fits so much more stuff than I thought it would. O especially love the pocket for my cell phone because it is so easy to get it and I always know where it is. I love this bag and would highly recommend.

22 August 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Kim,

Thank you so much for the amazing review — I’m so glad to hear the bag hit the sweet spot for both comfort and functionality! 🙌

We designed it exactly with that balance in mind, so it’s incredibly rewarding to hear it’s working perfectly for your travels. And yes — that easy-access phone pocket is a game-changer!

Really appreciate the recommendation, and we’re thrilled to have you as part of the Peaksta community. Safe and stylish travels!

Warmly,
Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Slim Carry purse

I’m happy and satisfied with this useful purse and the customer service. At the first, I realized I picked wrong colour of purse after I checked out. I immediately sent an email to customer service and requested to change the colour of purse before they ship it out to me. They did it! I am very pleased on communication with customer service. Thank you!

2 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Christa,

Thank you so much for the lovely review! I’m so glad we were able to catch your email in time and get the right color sent out — it’s always a good feeling when things work out just right. 😊

We’re thrilled to hear you’re happy with your Slim Carry and that our team could make the experience smooth for you. If you ever need anything else or have more feedback to share, we’re always here for you.

Thanks again for your kind words and support!

Warmly,
Walter
Co-Founder, Peaksta

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look