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Peaksta Reviews 629

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 493 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often praising its quality, comfort, and user-friendly design. Many people find the bags to be the perfect size, convenient for daily use, and especially suitable for travel, highlighting features like secure compartments and lightweight materials. Reviewers also appreciate the overall purchasing process, describing it as smooth and easy. However, some people were dissatisfied with the delivery service and order fulfillment. Issues included longer than expected delivery times, lack of tracking updates, and in a few cases, incorrect items being shipped or missing advertised components like wallets. Some customers also mentioned that certain product features, such as the RFID wallet or strap comfort, did not fully meet their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality, highlighting... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced prompt and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick and easy ordering... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's compact... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No delivery tracking update from time of ordering. No advise on ETA. Just got an update from Ninja Van when the parcel arrived in the Phils. Took 10 days from ordering to delivery, acceptable if only... See more

Company replied

Rated 4 out of 5 stars

The only reason for the 4 stars is it took longer to arrive than expected. I want to say it took about 14 days; not sure if this is customary. As for the bag, 5 stars! It traveled with me for 1... See more

Company replied

Rated 4 out of 5 stars

Pro's: - relatively fast delivery. - mostly what I was looking for - Minor cons: - as a crossbody bag, the strap is uncomfortable on my neck - I don't know why but I expected the back pouch to... See more

Company replied

Rated 4 out of 5 stars

The Slim bag is awesome, but it came with the RFID wallet and my card wouldn't pop up so that I could use it and struggled to get it out of the wallet. Now my drivers license is stuck in it. I was pla... See more

Company replied


Company details

  1. Bag Shop
  2. Bags and Luggage Store
  3. Handbags Shop
  4. Luggage Store

Written by the company

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


Contact info

Peaksta - For Active People

Designed for Everyday Carry.

4.2

Great

TrustScore 4 out of 5

629 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They helped me change the color of bag…

They helped me change the color of bag I ordered after I made an error. The bag is very well made and fits close to my body, very nice.

27 November 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Lois,

We’re so glad we could help with the color change — and even happier to hear that you’re loving the bag! 😊
Thank you for the kind words and for giving us the chance to make things right. Enjoy your new bag — we hope it goes everywhere with you!

Warmly,
The Peaksta Team

Rated 5 out of 5 stars

The fact that it is not bulky and it…

The fact that it is not bulky and it has RDIF

22 December 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Esther,

Thank you for your lovely review! We’re thrilled to hear you’re enjoying the slim, non-bulky design — and yes, that RFID protection is a small feature with big peace of mind! 😊

Thanks for being a part of the Peaksta community!

All the best,
The Peaksta Team

Rated 5 out of 5 stars

The slim carry 2 was great and the…w

The slim carry 2 was great and the order made it on time for our travel! The material was water repellent though during heavier downpour, rain water still went in thru the zipper at the back of the bag. I hope the next slim carry might include a small folded strip to cover the back zipper for full water protection 😀.

2 December 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks Winston, great to hear!

The Peaksta Team

Rated 5 out of 5 stars

The materials use are great

The materials of the bags are great! The stitches are smooth.It has a good quality of a sling and travel bag on the go! The 3 orders were intended for our much awaited international travel soon! Will give you another feedback once we wear it!!And it arrived just as intended. I got the promo price as well so that's a win-win for my family!!!

6 December 2025
Unprompted review
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Reply from Peaksta

Thats amazing to hear, Armie! Thanks for shopping with us.

The Peaksta Team

Rated 5 out of 5 stars

To be honest I have been looking for a…

To be honest I have been looking for a quality bag that I can use when I travel, for some time. I travel regularly throughout South East Asia/Australia, normally using a small backpack for my essentials, Passport, phone, wallet and Kindle. Easy to carry but annoying to access. This bag is a life saver, safe, easy to access and suitable to carry my essential needs; thank you!

30 November 2025
Unprompted review
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Reply from Peaksta

Thanks a lot for shopping with us Allan!! Have an awesome day.

The Peaksta Team

Rated 5 out of 5 stars

What a wonderful bag

What a wonderful bag! Won’t travel without it!

29 November 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thank you for shopping with Peaksta, Hong! Great you're loving your bag.

The Peaksta Team

Rated 4 out of 5 stars

Could be a little bigger

It's a good product, but just a little small, as I cannot fit my 12-inch tablet in it.

22 November 2025
Unprompted review
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Reply from Peaksta

Hey Stephen! Thank you so much for sharing your honest review!
If its too small for your needs, you may look at our Travel Sling. This one is a bit bigger and will fit iPad mini's, e-readers and more.

The Peaksta Team

Rated 5 out of 5 stars

They will make sure you’re satisfied

I initially gave them an undeserved negative review bc of a mix up and a slow response from customer service. However in the days subs they have gone above and beyond to make it right. I feel bad for being so critical.

16 November 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi there,

Thanks for your feedback — and I want to clarify that we’ve responded directly to your messages, and you absolutely do not need to pay anything to return the item. This was our mistake, and we’re taking full responsibility for correcting it.

We understand how frustrating it is when an order confirmation doesn’t match what you selected — and I’m sorry you felt let down by the initial experience. But please rest assured we’re making this right.

Check your inbox (and spam folder just in case) — we’ve already followed up.

Thanks again for your patience, and we hope to turn this around for you.

— Walter
Co-Founder, Peaksta

Rated 5 out of 5 stars

Really well made bags

Really well made bags. I was very pleased with the products I received.

7 November 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Nancy,

Thank you so much for the kind words! 😊 We’re delighted to hear you’re pleased with your bags, we put a lot of care into making sure each one is built to last, so it’s great to know that came through.

We truly appreciate your support!

Warm wishes,
The Peaksta Team

Rated 5 out of 5 stars

I bought them as gifts for my daughter…

I bought them as gifts for my daughter and my brother and they loved it, they said it was practical and easy to carry. I’m thinking of getting one for myself.

28 March 2025
Peaksta logo

Reply from Peaksta

Hi Marina,

That’s so lovely to hear, thank you! We’re thrilled your daughter and brother loved their gifts. Practical and easy to carry is exactly what we aim for!

If you decide to treat yourself too, we’d be more than happy to welcome you back. 😊

Thanks again for sharing and for choosing Peaksta!

Warm regards,
The Peaksta Team

Rated 5 out of 5 stars

Great communication and fast delivery…

Great communication and fast delivery to Spain, quicker than expected. The bags are great quality and carry loads! The free metal card holder is not so functional, so I probably won’t use them though.

24 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Hi Michelle,

Thanks so much for the lovely review! We’re thrilled to hear your order arrived quickly in Spain and that you’re loving the bags — they really do fit more than you’d expect!

Appreciate the honest feedback on the cardholder too — we’ll keep that in mind for future improvements. If there’s anything else you ever need, we’re just a message away.

Enjoy your travels and thanks again for choosing Peaksta! 🌍✈️

Warm regards,
The Peaksta Team

Rated 5 out of 5 stars

I am loving this travel purse

I am loving this travel purse. It fits everything and I can keep it close to my body for safety. I also love the free RFID wallet

2 November 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for the lovely review Pat!

We are so happy to hear you’re loving your travel purse and that the free RFID wallet is a hit too. It means a lot to us knowing you feel both organized and safe on the go.

Wishing you many smooth and stylish adventures ahead!
The Peaksta Team

Rated 5 out of 5 stars

The products (Slim Carry and RFID…

The products (Slim Carry and RFID wallet) came on time, are exactly as advertised, look really well made and stylish. I am more than pleased with this purchase

31 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for the kind words Marge!

We are thrilled to hear that your Slim Carry and RFID wallet arrived on time and lived up to your expectations. It means a lot to us that you’re pleased with both the style and the quality.

Wishing you many secure and stylish travels ahead :)
The Peaksta Team

Rated 5 out of 5 stars

Light and makes me feel safe

17 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thank you for your review! We’re so glad to hear the bag feels light and gives you that added sense of safety, that’s exactly what it was designed for.

Appreciate you being part of the Peaksta community
The Peaksta Team

Rated 5 out of 5 stars

I wanted to follow up on my previous…

I wanted to follow up on my previous 1-star review. After further review from the team they corrected their mistake, admitted they were wrong and sent me a new bag. I very much appreciate it. Thank you!

17 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for your update and kind words. We’re very glad to hear the issue was resolved and that you’re now happy with the result.

We truly appreciate you taking the time to share your experience and for acknowledging the follow-up, it really means a lot to us.

Wishing you many great adventures ahead with your new bag!

The Peaksta Team

Rated 5 out of 5 stars

Great sling purses!

Great sling purses!

17 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for the kind words! We’re thrilled to hear you’re enjoying the sling purses. Your support means everything to us.

If you ever have any feedback or ideas for future designs, feel free to let us know. We’re always working to make our products even better for you.

The Peaksta Team

Rated 5 out of 5 stars

Perfect for the on the go people

2 October 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thank you so much! We’re glad to hear you think it’s perfect for on-the-go people, that’s exactly who we had in mind when designing it.

Wishing you many smooth and stylish adventures ahead.

The Peaksta Team

Rated 1 out of 5 stars

No returns or exchanges

While I understand that items online are not what they are once you receive them, I was very disappointed with the company’s “no return” policy. I ordered a bag online, but it was not the color I was expecting from their photos. When I reached out to their customer service asking if I could exchange it for a different color, they advised the company does not have a return or exchange policy. Extremely disappointed.

24 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks for your message. We’re sorry the color didn’t meet your expectations.

We do offer returns and want to make this right. Please contact us at hello@peaksta.com so we can look into your order and arrange a solution that works for you.

We appreciate your support and look forward to helping.
The Peaksta Team

Rated 5 out of 5 stars

I love my crossbody bag

I love my crossbody bag! Good quality. I highly recommend.

25 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for the kind words! We’re thrilled to hear you love your crossbody bag and that the quality met your expectations. Your recommendation means a lot to us.

The Peaksta Team

Rated 5 out of 5 stars

The price was right

The price was right. The purses were good quality and I really like the wallet protector. Also, the colors were good

26 September 2025
Unprompted review
Peaksta logo

Reply from Peaksta

Thanks so much for your feedback! We’re really glad to hear the quality met your expectations and that you’re enjoying the wallet protector and color options. We always aim to deliver great value, so it’s awesome to know you’re happy with your purchase.

Enjoy your bag and happy travels!
The Peaksta Team

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