**⭐ 0 Star – Avoid If Possible** This is the second parcel I have lost through PDN Express. The first package was left outside in the open and went missing. This latest package was left unat... See more
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EDIT: one extra star added because customer service was helpful and replied quickly (edited on Sept. 22nd 2026) no communication with the customer, and when they do tell you something its untrue.... See more
Company replied
Really can’t think of any good this last mile delivery company does. No follow up on requests by mail or service support at nlind. Strange track and trace with idiotic long holding of goods in Amsterd... See more
Company replied
Drivers are as incompetent as the customer "service". Pictures taken of my parcel being held in front of the mailbox downstairs, knowing it wouldn't have fit AND said it was handed to me, i went... See more
Company replied
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Replied to 14% of negative reviews
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Garbage company
Garbage company. Zero attempt was made no reason was even given as to why no attempt was made.
This company is a joke
This company is a joke. I ordered something a month and a half ago, and it has been out for delivery for 22 days. No answer whatsoever when contacting their 'customer support' service. Stay away.
Maybe AliExpress should take another look at this delivery method
I received an e-mail notification that the package had been delivered. There was also a photo attached, showing the package halfway in the mailbox. When I got home, I didn’t find anything in the mailbox. When I unlocked the front door with my key, I found a package on a chair—it turned out to be my package. Just then, a couple of neighbors came in; they had found the package on the ground in the hallway, that is accessible to everyone, and placed it on this chair.
Maybe AliExpress should take another look at this delivery method.
Worst company I've ever worked with
Worst company I've ever worked with. Phone does not works, email they dont reply.
The delivery is terrible, lying about saying that is not possible to deliver in my address, but I live in de centrum of the city.
Bad service my package was 2 weekse in…
Bad service my package was 2 weekse in the warehouse and 3 days delivered
If I could have given less than 1…
If I could have given less than 1 star, I would. The lack of professionality of this forwarding company is deeply disappointing. Instead of delivering to my neighbors, they just threw the package on my front lawn. The delivery person even had the guts to take photos of this. Avoid at all costs!
They delivered the package on the street
They delivered the package to someone else and write down delivered at the reception to someone while my the pictures shows clearly left it on the street, this is the second time with this company please stay away the worst company ever
Package is just sitting in their warehouse..
My package from AlieExpress is literally just sitting at their warehouse for days and should have been already delivered days ago. I ordered because I needed my package on the delivery date. Their phone number goes straight to a voicemail inbox that says “this voicemail inbox is full”.
Terrible company
Order arrived at their facility (The Hague, Netherlands) on 2026-05-18, since then absolutely nothing. No updates, no replies to mail, voicemail is full.
What a terrible company.
After reading all the negative reviews…
After reading all the negative reviews i got little worried that my package may not be delivered. However after 2 days of out for delivery it’s delivered.
Suggestion to logistics company is that they should work on improving their tracking system.
Worst company ever.
The tracking went horrible. I send them emails to ask requesting if they couldnt ring my bell. No replies. They actually throw your package to your door, snap a picture and leave. My friend even had that they had thrown her package over her yard and once in HER OWN GARBAGE. This company needs to be shut down. Worst company ever.
They drop off the package at the…
They drop off the package at the frontdoor in the rain. Not a very trustworthy company
1 star is too much
1 star is too much. They send me a photo via email of a front door to prove they delivered a package , this was not even my door!
This delivery service should not have a license
They leave your package outside and…
They leave your package outside and never revund anything when the package get stolen. Using PDN is a 100% sure way of not reserving what you payed for!
Never use PDN!
Lost my rather expensive package
Lost my rather expensive package. Useless customer support. Tracking says it was 'delivered to a safe place' and email says there should be a photo but there is none. Got no refund from AliExpress.
Scam or Gross Negligence
I was at home, the doorbell was never rung, they took pictures of the house and the package but not together in one frame. The package was nowhere to be found. (Still not sure if they were actually there with or without an actual package, or wether they used google streetwiew to take a picture). Either this is a sophisticated scam where this company works for illegitimate sellers from China etc and drive around and takes pictures of delivery adresses so the illegitimate sellers can claim they did deliver, or this company hires the most careless and incompetent delivery drivers that leave packages on the street in front of your house without ringing the bell. I come to this conclusion because most other negative reviews describe the same scenario of a picture taken, no doorbell ring, no package to be found.
Worst of the worst
They choose workers with the lowest iq to not accomplish one job
The dumbest delivery company ever
The dumbest delivery company ever! I work with PostNL and I've never heard of a package being delayed for two weeks. They don't even deliver packages if the recipient isn't home; they deliver them to the neighbors. I'm extremely disappointed with this company.
What a shit company
What a shit company, every package is delayed and They dont send you any information, They do nothing.
stupid delivery service
stupid delivery service. As the rest they declare that they will deliver your parcel the same day. But they will not. Will not tell when will a delivery guy come, at the end of the day they will write something like "Unable to Deliver - Recipient not found" and attach a few bad photos of your parcel with a road as a background what actually means nothing to you.
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