The payment method is deceiving. I payed by Visa. The debt was made to my account, but it didn't work and I had to pay by GPay to have the file downloaded.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable management of my request. Fast reply of the pdfleader.com service department. My worries about falling into an internet trap have disappeared.
Company replied
I only needed the service as a once-off. The converter worked really well and was very easy to use. I paid for a one week subscription just to get the one image converted. As I will not need it again... See more
Company replied
Quick reaction. I had used the trial version on 10th May and requested for not to charge any amount for now. In future, if i need will revert and appreciate excellent service. I had used my card endi... See more
Company replied
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i paid for 7 day access to convert PDF…
i paid for 7 day access to convert PDF to PPT and it only allowed one conversion
2 June 2026
Reply from Pdfleader
Dear Shameemah!
Thank you for taking the time to write a review.
We're so sorry for the hassle! Please be assured that our developers are continuously striving to make PDFLeader better, and we take all customer feedback to heart when planning our updates.
Please report this matter via email social@pdfleader.com, and we will do our best to fix it. We hope to hear from you soon!
Reply from Pdfleader
Dear Charles!
Thanks for sharing your positive feedback.
It’s gratifying to know that our product has met your expectations. Your satisfaction is paramount to us, and we are thrilled to have delivered on that promise.
We appreciate your support and hope you continue to have a great experience with us!
Nice service and fast respond
It is a great pleasure to use the tool and customer service expreeince is great.
2 June 2026
Reply from Pdfleader
Dear Wei!
Thank you so much for the kind feedback.
We’re so glad to hear you had a positive experience with both our product and our customer service! Your satisfaction is our goal, and your kind words inspire us to keep delivering top-notch support.
Thank you again for your trust!
i can't download the document
2 June 2026
Reply from Pdfleader
Dear Samkelisiwe!
Thank you for leaving us a review.
We understand this is an inconvenience and apologize for this matter. Your downloaded document may be in your device’s Downloads folder. All edited files are saved in your personal account on the site. To find your document, go to: Main page -> Dashboard -> Documents (at the bottom). You can download it again from there.
If the issue persists, kindly contact our support team at social@pdfleader.com, and we’ll be happy to look into this for you and provide assistance.
Reply from Pdfleader
Dear Alex!
Thank you for recognizing our customer service team!
We work hard to provide the best support possible, and it’s rewarding to know that it made a difference in your experience.
We appreciate your feedback and hope to serve you again in the future!
Reply from Pdfleader
Dear Bharathi!
Thank you for your kind words and support!
We’re really glad to hear that our product has been useful and that your experience has been a positive one. Feedback like yours motivates us to keep improving and maintaining a high standard.
We truly appreciate you sharing your thoughts and being part of our community.
Reply from Pdfleader
Dear Valued Customer!
Thank you for sharing your feedback!
We’re glad to hear you’re satisfied with the translation quality and that the overall experience met your expectations. It’s always encouraging to know the process feels smooth and reliable from start to finish.
We appreciate you taking the time to leave a review and hope the service continues to be useful for you in the future.
Reply from Pdfleader
Dear Bert!
Thanks for your constant support.
We are thrilled to hear that you found our product to be both fast and reliable! Our team is continually striving to enhance our service further, and your feedback motivates us to keep improving.
Thanks again for taking the time to share your thoughts!
It's a scam
It's a scam. You pay 0.99 for one week they say when putting up the paywall in front of the download pdf button. One month later I'm charged with 45 bugs I've never agreed to pay
1 June 2026
Unprompted review
Reply from Pdfleader
Dear Anke!
Thank you for bringing the issue to our attention.
We are sorry for the inconvenience caused! Regarding the payment procedure, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.
We understand how frustrating this must feel, and we’d like to resolve it as quickly as possible. Kindly contact our support team at social@pdfleader.com, and we’ll be happy to look into this for you and provide assistance.
Reply from Pdfleader
Dear Sainzaya!
Thank you for giving us the feedback.
We are sorry for the inconvenience caused! Please know that our service developers are working on trying to improve the overall PDFLeader user experience, and direct feedback from our customers is taken into consideration.
If you’d like, please reach out to our support team at social@pdfleader.com, and we’ll review your situation to see if there’s any way we can assist further.
Reply from Pdfleader
Dear Valued Customer!
Thank you for staying with us and being our loyal customer.
It’s wonderful to hear that our service was easy for you to use! We put a lot of effort into creating an intuitive experience, and your feedback reassures us that we’re on the right track.
Wishing you all the best and looking forward to supporting you again!
Reply from Pdfleader
Dear Valued Customer!
Wow, what an overall wonderful review!
We appreciate your feedback and are thrilled you are pleased with our product. Your satisfaction is our main goal, and we are proud to have met it.
We look forward to assisting you again whenever you need us!
Reply from Pdfleader
Dear Barathi!
Thanks for the review! We appreciate it!
We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.
Wishing you a fantastic day and looking forward to next time!
Reply from Pdfleader
Dear David!
Thank you so much for your feedback!
We’re really happy to hear that PDFLeader was able to help you with your assignment. It’s always our goal to make things as fast and smooth as possible for our users, and your message reassures us that we’re on the right track.
We truly appreciate you taking the time to share your experience!
Reply from Pdfleader
Dear Evelyn!
Thank you for leaving this valuable feedback for us.
We understand that our pricing may seem higher compared to other options, but we assure you that it reflects the comprehensive service you'll receive.
We are always striving to improve our products and appreciate the input from customers like you. Have a wonderful day!
Reply from Pdfleader
Dear Rusilawani!
Thank you for taking the time to share your positive experience!
We’re so glad to hear that you found our service easy to use. Making things simple for our users is always our goal.
Wishing you continued ease and efficiency with every use!
Reply from Pdfleader
Dear Valued Customer!
Thanks for your support!
We’re delighted that you found our service fast and easy to use! Your satisfaction is our priority, and we’re pleased to know that we were able to deliver a seamless experience.
We are here for our users and our community and will continue to be.
Great just to be able to get what you…
Great just to be able to get what you need from from home
1 June 2026
Reply from Pdfleader
Dear Tarris!
Thank you for your kind words and support!
We’re really glad to hear that our product has been helpful and that your experience has been a positive one. Feedback like yours motivates us to keep improving and maintaining a high standard.
We truly appreciate you sharing your thoughts and being part of our community.
Reply from Pdfleader
Dear Valued Customer!
Thank you for giving us the feedback.
We are really glad that you like our product. We strive to make the PDFLeader the best and fastest service out there, and the way we do that is by listening to our users' experiences.
If you would like to share additional feedback or need assistance, please reach out to our Support Team at social@pdfleader.com.
GREAT APK TANKS
1 June 2026
Reply from Pdfleader
Dear Osvaldo!
We’re grateful for your feedback!
It’s rewarding to know that you had a positive experience with our product. Your satisfaction means a lot to us and encourages our team to continue working on delivering reliable and useful solutions.
Thank you for taking the time to leave a review and for being with us!
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