I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and... See more
Company replied
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Review summary
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I think the agent was cordial & professional. He was closely following guidelines set for him. Today's chat with your agent centered around an incorrect charge made to my account. I don't agree... See more
Company replied
Needed to compress a file for an application but struggled to find anywhere for free, so settled on PDF house for 95p, then immediately unsubscribed otherwise I would forget to! (iykyk) Compress... See more
Company replied
The website works well and is easy to use. I contacted support regarding my subscription, and the team was extremely helpful and resolved my issue immediately. The only downside is that the font size... See more
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Company details
About PDF House
Written by the company
We believe working with PDFs should be simple and fast
📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.
We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚
⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.
☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108
Contact info
United States
- (833) 470-2108
- billing@pdfhouse.com
- pdfhouse.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The assistant was lovely and helped me…
The assistant was lovely and helped me with everything super fast
28 May 2026
Unprompted review
Reply from PDF House
Hello anna,
We're delighted to hear that you had such a positive experience with us! We are thrilled to know that our assistant was lovely and helped you with everything super fast. Thank you for your wonderful feedback and for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best regards,
Michael, PDFHouse Support
support@pdfhouse.com or +44 808 501 3712
The agent was extremely helpful and…
The agent was extremely helpful and knowledgeable.
27 May 2026
Unprompted review
Reply from PDF House
Hello, Mrs. McMillan!
Thank you for your feedback. We’re glad to hear that the support was both knowledgeable and genuinely helpful throughout your experience.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
The support agent was very kind and…
The support agent was very kind and extremely helpful.
27 May 2026
Unprompted review
Reply from PDF House
Hello, Nhật Minh!
Thank you for your feedback. We’re glad to hear that the support agent was kind and able to provide helpful assistance throughout your experience.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
The agent I worked with was amazing
The agent I worked with was amazing. I had waited the 3 hours for the free download, but somehow my document did not upload. So the agent was able to have me send the document thru the chat and was able to convert my ODT file to PDF format. Completely satisfied and would recommend this company to others. Thank you
26 May 2026
Unprompted review
Reply from PDF House
Hello, Debbie Lucco!
We're delighted to hear about your positive experience with our representative! Providing excellent service is what we strive for, and we're glad that we could meet your expectations.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
good programme for all document with…
good programme for all document with pdf sign, I need it for my accountancy, and it was wonderful! thank you pdf house
26 May 2026
Unprompted review
Reply from PDF House
Hello, Franck!
Thank you for your feedback. We’re glad to hear that PDF House has been useful for your accounting work and that the PDF signing tools helped make your document handling easier.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
I had some issues with subscription…
I had some issues with subscription because I was confused about the offer, so I thought it will be 37 SA
thanks for understanding
22 May 2026
Unprompted review
Reply from PDF House
Hello, Anwar!
Thank you for sharing your feedback. We’re glad to hear that the situation was handled with understanding and that the support helped clarify the offer for you.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Reply from PDF House
Hello! Thank you for your feedback. We're glad to hear that you found the service very easy to use. We're always here whenever you need assistance.
Best regards,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
understanding
they were very understanding that when I made a mistake and needed help to get a subscription cancelled that I didn't intented to make they made it a very easy process
23 May 2026
Unprompted review
Reply from PDF House
Hello, Annette!
We're happy to hear that this issue is no longer bothering you! It's great to know that things have improved. If there's anything else we can help you with or if you have any other positive news to share, please feel free to do so.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
Total scam
Total scam, do not use, they take a small amount £0.95 then smack you with a £39.00 monthly subscription.
Based in Limmasol in Cyprus so they think that are beyond GB consumer law.
ABSOLUTE SCAM -------SCAM -SCAM
16 May 2026
Unprompted review
Reply from PDF House
Hello Keith,
We understand your concerns regarding the charges mentioned in your review and would like to examine the details associated with your account.
Please share the email address you used along with any relevant information so we can locate your account and review the situation further.
Best regards,
Michael, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
Thank you for your service and for the…
Thank you for your service and for the advice. Everything was quick and clear. You were a great help to me.
22 May 2026
Unprompted review
Reply from PDF House
Hello, Tanya!
Thank you for your kind feedback. We’re glad to hear that everything was handled quickly and clearly and that the assistance provided was helpful for you.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Swift presence and support!
Swift presence and communicative response, provided an effective, deeply valuable solution incredibly fast. Incredible customer service!
22 May 2026
Unprompted review
Reply from PDF House
Hello, Stephanie!
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.
Best,
PDF House Support
Reply from PDF House
Hello Larry,
Thank you for your positive feedback! We are delighted to hear that our support was patient and thorough in troubleshooting for you.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
Cancelling my subscription
The agent I spoke with made things very quick and easy for me.
22 May 2026
Unprompted review
Reply from PDF House
Hello, Mizsha!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDF House Team
Reply from PDF House
Hello, Joseph Jr. Evia!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best,
PDF House Team
Reply from PDF House
Hello Rey,
We’re sorry to hear the service did not meet your expectations. We would like to better understand what happened and review your experience in more detail.
Please share the email address linked to your account along with any relevant information so we can look into this further.
Best regards,
Michael, PDF House Support
billing@pdfhouse.com or +1 833 470 2108
Reply from PDF House
Hello, Elmy Saliha!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDF House Team
Excellent customer support and very…
Excellent customer support and very professional service.
I had an issue with a recurring subscription that I had not intended to renew, and after contacting the support team, they handled my refund request quickly and kindly.
The response was clear, respectful, and efficient. I really appreciated the understanding and the smooth resolution.
Highly recommended.
21 May 2026
Unprompted review
Reply from PDF House
Hello, Alessandro!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best,
PDF House Support
They refuse to delete the payment info
I asked them to delete the payment info from the account, since this can not be done manually by me (which is a big red flag), and they refused. They said that they will delete the payment info at the same time with account deletion, in 30 days.
21 May 2026
Unprompted review
Reply from PDF House
Hi Catalina,
Hope you’re having a great day!
I just wanted to check in and see if you’ve had a chance to think over our offer. We’d love to hear your thoughts — your feedback really matters to us!
If there’s anything we can clarify or improve, we’re always happy to adjust.
Looking forward to hearing from you when you have a moment.
Best regards,
PDF House Customer Support
Amazing Customer Service
I spoke with Harold this morning how was very helpful, polite and lovely to speak with
21 May 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that Harold provided helpful and polite support and made your experience pleasant. He will truly appreciate your kind words.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
The agent who helped me with my request…
The agent who helped me with my request was straight to the point on the issue. Hassle-free assistance.
20 May 2026
Unprompted review
Reply from PDF House
Hello, Heikki!
We appreciate you sharing your experience. It’s wonderful to know that the support was straightforward and efficient from the start. That kind of smooth assistance is exactly what we aim to provide.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
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